Environmental services manager Jobs in Owen Sound, ON

Overview

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position details

Position Purpose summary : The Community Services Manager provides leadership and oversight to a range of relevant, holistic, community programming developed to meet the needs of the individuals and families served through the ministries of the Owen Sound Community Services. They direct and coordinate business and programming matters at Community Services in Owen Sound and Saugeen Shores. This includes Community Services budget management, service delivery / programs, legal, information technology and human relations to enhance capacity, accountability, effectiveness, and relevance.

Responsibilities

• Program and Service Responsibilities
• Provide oversight and leadership to Community Services programs and special events, ensuring ministry and program objectives are consistently met within Salvation Army mission, vision, policies, funder expectations, and all legal requirements.
• Ensure a spiritual dynamic, and focus, in all programming.
• Support the senior leadership with strategic planning for the ministry unit.
• Research, plan, develop, prepare, and deliver creative and innovative community programming designed to address community needs, while building on community capacity.
• Operate within effective change-management, organizational development, and staff engagement principles to promote service excellence and develop strong teams.
• Monitor and ensure consistency in case management systems and practices as required; Provide direct client care and / or intake services as needed.
• Maintain strong community / interagency partnerships and collaborations.
• Coordinate and / or participate in Community, Interagency and internal meetings as required.
• Maintain, promote, and improve the profile of The Salvation Army in the Community while facilitating and encouraging the same goal among staff and volunteers.
• Team Management
• Provide significant input into human relations decisions related to Community Services, including hiring, orientating, training, evaluating, recognizing, disciplining, terminating, and performance managing in consultation with the Director of Programs and Human Relations and in compliance with Divisional and Territorial standards.
• Grow, develop and coach program staff; provide support and team leadership.
• Responsible for regular supervision meetings with those supervised; and provides direction regarding tasks and / or may consult in assignments; completes regular performance evaluations (including probationary period) and appraisals with direct reports and dialogue with employees bi-annually for goal setting (PEAC) and evaluation.
• Oversee and / or directly manage effective human relations practices in consultation with the Director of Programs and Human Relations.
• Develop and implement approaches that promote staff engagement and retention.
• Facilitate and actively support the dissemination and interdisciplinary collaboration for the sharing of information, knowledge, and skills.
• Submit and act on incident reports, deal with staff and client complaints, advising / consulting with the Director of Programs as needed.
• Ensure all program staff are trained and follow best practices, policies, procedures, and protocols and develop strategies and recommendations for ongoing employee professional development.
• In consultation with the Director of Programs implement and support an on-going succession plan for the Community Services program; monitor effectiveness of plan, ensuring that identified staff receive the necessary coaching, training, and other related opportunities and supports to promote career advancement.
• Financial and Administration
• Adhere to the Community Services Program budget ensuring compliance with operating and administrative guidelines.
• Ensure all required program financial tasks are completed in a timely and accurate manner, ongoing authorization and monitoring of all program’s financial transactions.
• Receive, record, secure monetary and non-monetary donations following TSA Finance guidelines; ensure information is forwarded to the bookkeeper for the issuing of donation receipts for income tax purposes. Oversee all property transactions and inventory for the Community Services space in facilities. Provide input into the negotiating of contract renewals with funding bodies.
• Collaborate with the Director of Programs to identify opportunities to enhance program delivery through new government and / or community funding sources / grants and providing input into funding and grant applications. Prepare and submit reports, program evaluations, and / or business plans as requested to the Director of Programs.
• Maintain accurate confidential written records, logs of activities, including activity reports and statistical information, and client data in Link2Feed.
• Prepare, analyze, submit, and act on incident reports; maintain records of all reports and deal with complaints effectively and in a timely manner.
• Complete people manager tasks and responsibilities in Workday in a timely and appropriate manner.
• Policies, Procedures, and Best Practices
• Ensure that all areas of property used by Community Services are inspected and maintained in compliance with applicable legislation.
• Work collaboratively with the Director of Programs to develop, establish, and implement Community Services program policies and procedures to achieve compliance with Salvation Army policies and procedures, applicable federal and provincial legislation, as well as other legal requirements and best practices; comply with all Salvation Army operating guidelines, Minutes, Directives, etc.
• Ensure that all program policies, procedures, and protocols are up to date and meet compliance requirements, reviewing them on a regular basis (minimum yearly).
• Ensure ongoing compliance with the Territorial Standards of Excellence and that Community Services programs are prepared for the Territorial Standards of Excellence review and any / all audits including risk assessment etc.
• Health and Safety
• Understand and work in compliance with the Ontario Health and Safety Act (OHSA) and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ensure that the measures and procedures prescribed (OHSA) are carried out in the workplace and that every reasonable precaution is taken for the protection of the worker and workplace.
• Identify and implement effective practices for risk management to ensure workplace safety, minimize liability, and uphold the reputation of The Salvation Army and Ministry Units.
• Ensure that equipment, materials, and protective devises as prescribed (OHSA) are provided and maintained in good condition.
• Ensure that proper procedures are followed in the event of a workplace injury or illness and that incident investigations are conducted as applicable.
• Critical Relationship Management
• Perform other related duties as required.

Governance

Management / Technical Leadership Responsibility

Compensation

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