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Environmental services manager • mississauga on
- Promoted
Client Services Manager
Advatix, Inc.Mississauga, ON, Canada- Promoted
Financial Services Manager
Clutch Technologies Inc.Mississauga, ON, CanadaClient Services Manager
AdvatixMississauga, Ontario, CanadaManager Environmental Compliance (66906)
PurolatorMississauga, Ontario, CanadaManager, Patient Services
Ontario Health atHomeMississauga, Ontario, Canada- Promoted
Financial Services Manager
Budds' Group of CompaniesOakville, ON, Canada- Calgary, AB (from $ 79,463 to $ 200,847 year)
- Peterborough, ON (from $ 145,655 to $ 197,561 year)
- Oshawa, ON (from $ 167,013 to $ 175,177 year)
- Mississauga, ON (from $ 59,436 to $ 173,457 year)
- Ottawa, ON (from $ 85,290 to $ 166,723 year)
- Scarborough, ON (from $ 50,000 to $ 166,380 year)
- Kingston, ON (from $ 67,169 to $ 166,216 year)
- Toronto, ON (from $ 80,431 to $ 165,063 year)
- Kawartha Lakes, ON (from $ 153,134 to $ 164,996 year)
- Old toronto, ON (from $ 80,727 to $ 164,776 year)
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Client Services Manager
Advatix, Inc.Mississauga, ON, Canada- Full-time
Job Description
Job Description
Position Summary
The Client Services Manager is responsible for maintaining the client relationship for existing accounts. This role leads the development of account strategies by understanding the client's business and partnering with internal shared services to develop high-value market solutions to drive Archway’s value proposition for the purpose of revenue growth. The Client Services Manager must ensure strong executional delivery for day-to-day account management.
Key Results Area
- Execute defined tasks related to specific client requirements & ensure Client Services obligations & program specifications sold to the client are attained
- Ensure daily support needs are accounted for in the onboarding process. In addition, kick-off a 6-month post go-live effectiveness check of the rate card & SOW
- Manages weekly client status meetings
- Manage client health corrective actions with each department by coordinating discussions & communicating the plan of action in the weekly client health reporting
- Execute monthly financial assessments of each client, provide variance explanation to assigned FP&A
- Ensure all services are billed as defined by the SOW & rate card
- Facilitate Business Review content for clients by engaging Client Services Representative, Operations, Client Support & assigned Sales owner
- Identify new opportunities with clients and communicate effectively with the Sales team and the Line of Business leaders to drive additional profitable revenue growth
- Manage the workload between Client Services Manager & appropriately & ensure all Client Services Representatives understand their accountabilities & are actively executing their tasks to meet the Client Services expectations of the clients
- Work with direct report(s)through coaching and development, setting clear expectations, and recognizing and celebrating successes and behaviors
- All other duties as assigned
Skills & Qualifications
This is a hybrid role, and the ideal candidate lives in the Toronto / Mississauga area.
Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
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