Entry level project manager • stratford on
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Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
The Workforce Management Team is responsible for supporting all aspects of Workforce Planning & Real Time Support for the channels within Direct Channels, this includes but is not limited to Contact Centres (Direct Banking, Direct Lending & Collection and Credit Solutions), across a number of existing and future channels.
We are open to candidates based in Sydney, Perth or Melbourne for this role.
This is a Permanent role.
Do work that matters
Reporting to the Executive Manager Workforce Management, you will manage and lead the Workforce Planning & Real Time Support teams in support of the Direct Channels Customer Contact Channels, specifically focusing on workload and output, including quality assurance, across all the Workforce Planning & Real Time Support functions – Forecasting, Scheduling & Delivery, Budget & Capacity Planning & Real Time Process Support
More specifically you will
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If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 22/05/2026
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