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The Customer Service Representative is responsible for providing exceptional customer service to customers.This includes answering customer inquiries, resolving complaints, and providing informatio...Show more
Organization: ContactLink Solutions – LLC - CLS Position : Freelance Language Interpreter About us At ContactLink Solutions, we provide in over 200 languages the highest quality interpreting servic...Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Looking for a hybrid role? We have the job for you! We want you to join our team and have the a...Show more
I'm looking for a nanny to tutor my 5yo daughter from 5:00 PM to 5:30 PM.Workbooks/books will be provided.I'm looking for someone patient and motivated.Please feel free to contact me to arrange a m...Show more
At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers.It’s why we’re coworkers, not just employees.Coworkers wh...Show more
Part-Time French and English Tutor Wanted.Gain valuable teaching experience!.This position is perfect for anyone who loves working with students, enjoys teaching the ins and outs of language, and i...Show more
We are a warm and welcoming two-dad family living in the Lowertown neighborhood of Ottawa.We're looking for a responsible and caring part-time nanny to care for our 9-year-old twin daughters after ...Show more
At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best.Our business teams include finance, procurement, human resources, information tec...Show more
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show more
Unless specified below, specific allocation of hours to various tasks should be articulated in a description of work negotiated and signed by you and the supervising professor prior to the commence...Show more
English required, French an asset.English is required for this role, as the environment and all day-to-day communications and deliverables are conducted entirely in English within the Ontario and/o...Show more
This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.We will provide you with the tools, tra...Show more
This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.We will provide you with the tools, tra...Show more
Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company.This work-from-home opportunity offers flexible scheduling 24.Perfect for fully-fluent bil...Show more
Executive Producer - Indigenous Content for CBC News (English Services) (On-site).Position Language Requirement:.English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writin...Show more
Are you an experienced & high quality house cleaners/maids/housekeepers who are looking to have more clients? Come join our team!.Minimum of 3 years of experience in paid house cleaning/housekeepin...Show more
Gallagher is a global leader in insurance, risk management and consulting services.We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our...Show more
The Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer service goals and objectives are met.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and issues in a timely and professional manner
Provide information about products and services
Process orders and returns
Update customer information in the system
Provide feedback to management regarding customer complaints and issues
Work closely with other departments to ensure that customer service goals and objectives are met
Qualifications
Bachelors degree in English or any related field.
English proficiency at C1/C2
1-2 years of experience in a customer service role
Strong verbal and written communication skills
Strong customer service skills
Ability to multitask and prioritize
Strong problem-solving skills
Proficient in relevant computer software and tools
Ability to work well under pressure and meet deadlines
Flexible to work onsite, hybrid, or remotely
Experience in customer service or sales is a plus.
