Engagement manager • vancouver bc
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Requisition ID: 192109
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: British Columbia; Alberta
City: Richmond
Location: 4967 Seafair Safeway
Postal Code: V7C1V2
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,600 stores in over 930 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.
Ready to Make an impact?
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.
Provides direction and leadership for store where volume is $10M in annual sales or higher
Here’s where you’ll be focusing:
People Leadership
• Create a coaching and development culture for all store employees which embraces a passion for food
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
• Ensure the communication of operational requirements/ changes and store vision to total store
Customer Offering
• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions as required
Policy/ Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
• Participate with local store marketing to identify and capitalize on opportunities within store/ market
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s
Personal/ Professional Development
• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends
Employee Engagement
• Be known as the “employer of choice” by actively supporting an environment of employee engagement
Other Duties
• Order equipment
• Coordinate maintenance of store equipment and repairs
• As requested by the company
What you have to offer:
• Above average oral and written communication skills
• Full knowledge of retail operations and skills throughout the total store
• Proficient use of the Microsoft Office Suite
• Working knowledge of SAP
• High School Diploma
• Three to five years experience as a Department Manager
The salary range for this position in British Columbia; Alberta is $90,666.00 - $125,000.00. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
