POSSE Technical Support Specialist :

On behalf of our client, Procom is seeking Three (3) POSSE Technical Support Specialists for a 24-month engagement.

POSSE Technical Support Specialist Job Details :

Our valued client requires Three (3) POSSE Technical Support Specialists to develop web applications to support the Industrial Waste Disposal and Landfill weather monitoring processes used by Waste & Recycling Services (WR&S) group. The existing applications are built on an older Silverlight / ArcGIS platform. This project will analyze functionality of the existing applications including its limitations and establish the design and development of a new application that meets current and future needs of the WR&S group with modern technology.

POSSE Technical Support Specialist Responsibilities :

• Provide Technical support for the POSSE platform and related applications.
• Research, analyze, evaluate, test, and recommend solutions for advancing the POSSE technology platform.
• Work as a data business analyst for new or undocumented business processes to ensure sure the processes can be supported by data structures.
• Provide specialized support to investigate and solve user, interface and system problems - including problem identification, documentation, and analysis
• Develop and execute detailed test plans for all newly developed custom code including coordination of testing activities, and support for user acceptance testing during major software changes
• Quality assurance, error handling and statistics collecting during system analysis, data processing, and data conversion Deliverables :
• Maintain and support critical systems ensuring high system availability
• Develop and maintain application support documentation
• Adhere to change control policy and procedures when planning and deploying changes
• Practice continuous improvement by recommending changes in to IS procedures, standards and processes where improvements have been identified.
• This work is to be performed onsite at a City location. During the escalated COVID-19 pandemic, the ICT worker will be allowed to work remotely. Following de-escalation of COVID- 19 and if applicable, the ICT worker will be notified to return to work onsite at a City location.

POSSE Technical Support Specialist Must Have Skills :

POSSE Technical Support Specialist Nice to Have Skills :

POSSE Technical Support Specialist Assignment Length :

POSSE Technical Support Specialist Job Location :