Document controller Jobs in Prescott, ON

Who We Are:
At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves.

We’re looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger.

Job Title

Automation System Engineer

About This Role:

Workplace Arrangements:

The schedule for this role isa Saturday – Wednesday 7:00 AM – 5:30 PMonsite at our Johnstown Distribution Centre.

WhatYou’llBe Doing:

• Monitor health of the system's automated adapters, vertical lifts, and automated robotic vehicles. Ensures respective operational or maintenance teams are notified of issues enabling them to respond quickly to problems and or failures. Ensure all KPI targets are met or exceeded for the department.

• Responsible for the troubleshooting and application of diagnostic utilities to aid in system troubleshooting. Document and report issues to internal and 3rd party engineering teams and work with them on solutions.

• Assistin supporting the escalation process withSymboticcustomer support teams to ensure quick resolution of software and/or mechanical issues, software updates, or mechanical enhancements.Evaluate documented resolutions and analyze trends for ways to prevent future problems.Perform post-resolution follow-ups when needed.

• Train andassistoperators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and any other IT problems. Communicating and documenting technical concepts clearly and conciselytothe teams.

• Complies withall GTW and equipment manufacturer's health and safety policies and procedures. Coordinates and supports, with H&S team, on safety procedures and training for all existing and new equipment that the automation team interacts with.

• Perform ongoing activities such as backups,OSand application patching, executing various maintenance scripts, andmonitoringthe system's IT infrastructure

WhatYou’llBring:

• Bachelorsdegree in Controls, Computer, Automation, Mechanical Engineering ora directly relatedfield or 4 years analyzing large operational datasets or leading continuous improvement initiatives in automated or warehouse environments.

• Exceptional customer service orientation for 3rd party support teams

• 5years experiencetroubleshooting and supporting technical systems or software, either remotely from an office or directly on-site in the field.

• Strong analytical and problem-solving skills, including the ability to analyze datasets,identifypatterns, anddeterminepotential root causes of issues.

• 2yearsexperiencewith supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.

• 2 years of experience diagnosing and troubleshooting PLC-based automation systems.

• 2yearsexperienceusing SQL withabilityto create and/ormodifySQL scripts.

• Good command of Linux shell and scripting

• Candemonstrateeffective and disciplined troubleshooting problem solving methodologies

• Strong written and oral communication skills

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Assets You May Have:

• 2 years+ ofexperience with TCP/IP based networks,protocolsand troubleshooting.

• 2 years + of experience with Server and Storage Array hardware and Active Directory

• 2 years + of experience with writing and developing SOPs in a production environment

• 2 years + experience building ormodifyinggraphic user displays

• 2 years + experience inlogistics.

• 2 years + experience operatingSymboticadapter cells

• 2 years + experience usingSymbotic’sproperty software, specifically the control center application.

• Knowledge of warehouse management systems - Manhattan WMS preferred.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as retirement savings support and comprehensive well-being benefits for our permanent team members.

Salary

$58,400.00 - $87,600.00

What Giant Tiger Offers:
Competitive Compensation: The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Retirement Support: We contribute 6% of your annual base salary to a Deferred Profit Sharing Plan (DPSP) on your behalf, no employee contribution required.

Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Year’s.

Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.

Extra Giant Tiger Perks:
• Store Discount,
• Parental leave salary top-up,
• Recognition program that celebrates great work with monetary rewards and other perks,
• Safety first environment.

Location

1 Giant Tiger Blvd, Johnstown, Ontario, K0E 1T1