Disaster response Jobs in St. Thomas, ON

INTERNAL / EXTERNAL

THE CORPORATION OF THE CITY OF ST. THOMAS

Social Services Department has an opening for the following position :

SUPERVISOR OF HOUSING STABILITY SERVICES

Permanent, Full Time

Posting #946-07-24

POSITION SYNOPSIS AND PURPOSE :

Under the general direction of the Manager of Housing Stability Services, the Supervisor of Housing Stability Services supervises housing and homelessness initatives such as monitoring, evaluating, reporting and implementing the housing and homelessness programs and services in St. Thomas-Elgin. This position is responsible for the direct supervision of frontline staff Housing Stability Services, effective delivery of housing and homelessness programs and providing support to the Manager of Housing Stability Services in the implementation of strategic priorities. The Supervisor of Housing Stability Services participates on committees (new initiatives, special projects), facilitates staff training, discussion groups, community forums, workshops and interacts with provincial staff, social service agencies, non-profit housing providers, elected officials, lawyers, community agencies, and client groups to verify and / or provide information. Ensures effective and efficient delivery of the housing and homelessness services.

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES :

Department and Staff Supervision (40%)

• Supervision of Housing Stability Services unionized staff.
• Participates in the selection and hiring of employees.
• Appraises the performance and conduct of employees and ensures timely conflict resolution as needed.
• Recommends candidates for hire, discipline, attendance management and termination of employees.
• Schedules and / or grants sick and vacation requests.
• Approves staff timesheets and payroll.
• Role models, encourages and assists in maintaining high standard of morale.
• Ensures operations and practices are consistent with the terms of any collective agreement and or by-law.
• Reviews and approves / denies recommendations from staff, non-profit housing providers and community agencies with regard to deviation from legislation, policies, or procedures.
• Provides guidance and direction to staff, non-profit housing providers and community agencies on decision making and interpretation of legislation, provincial regulations and local policies, and procedures.
• Provides advice, guidance and direction on supporting and responding to vulnerable people including people who are experiencing homelessness, difficult tenants and tenant relations in general to staff, non-profit housing providers and community agencies.
• Recommends and leads the coordination of training of staff, non-profit housing providers and community agencies to build skills and capacity, and to ensure all program standards and legislation are met.
• Reviews and approves or denies staff requests for exceptions to the Housing Stability Financial Assistance program guidelines.
• Supervises and leads the Housing Programs Coordinators to : interact with social housing tenants and facilitate Landlord Tenant Board proceedings. delivery of outreach services in collaboration with Ontario Works staff. facilitation of the Coordinated Collaborative Response to reports of unsheltered homelessness in collaboration with multiple City service areas.
• Delegates work and assigns tasks to Housing Stability Services staff daily or other social services staff when necessary.
• Collaborates with other city staff with regard to coordinating housing and homelessness service delivery, ie, St. Thomas Police Service, treasury department, customer services, facilities department, environmental services etc.
• On behalf of the Service Manager, acts as the lead contact for non-profit housing providers and community agencies in accordance with relevant legislation, guidelines, requirements, corporate and departmental policies and procedures, provincial directives, etc., and escalates unresolved and / or contentious matters to the Manager of Housing Stability Services.
• Supports the completion of operational and financial reviews of non-profit housing providers and community providers; monitors and analyses annual reports and financial reconciliation submissions from private, municipal, and cooperative non-profit housing providers and from private for-profit developers; implements and monitors corrective actions as required.
• Monitors, revises, recommends for approval updates or changes to policy and / or operating procedures as required.
• In collaboration with the Manager of Housing Stability Services and the Director of Social Services, recommends funding allocations for approval and facilitates service agreement / contract execution to issue provincial funding to non-profit housing providers and community agencies.
• Collaborates with the Manager of Facilities to develop coordinated plans for both staff duties and dealing with mutual tenant issues.
• Collaborates with the Ontario Works management team to develop coordinated plans for the delivery of community supports and outreach services.

Administrative Duties (30%)

Community Engagement (20%)

Miscellaneous / Various Duties (10%)

MINIMUM QUALIFICATIONS :

Education (degree / diploma / certifications)

Experience

Knowledge / Skill / Ability

Driver’s Licence

Must possess a valid Class "G" Ontario Driver's Licence and access to reliable transportation.

Other

Satisfactory Police Record Check.

May be required to work beyond the normal hours of work.

HOURS OF WORK :

The normal workweek consists of 35 hours; Monday to Friday; 8 : 30 a.m. – 4 : 30 p.m. with a one-hour unpaid lunch. Being on-call and / or working outside of the normal workweek is required to support urgent and / or emergency situations, attend Council meetings and assist with budget preparation.

WHAT WE OFFER :