Director of operations • laval qc
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A second-generation, family-owned Quebec company built on solid and lasting values
A hyper-growth organization driven by ambitious and impactful projects
Contribution to large-scale projects in the medical sector, with a direct impact on individual well-being
Integrated product approach, from design to manufacturing
Concrete and direct impact on results, products, and customer satisfaction
Agile organizational structure that fosters close collaboration with the President and rapid decision-making
Strategic location in Boisbriand, offering an excellent quality of life and a traffic-free environment. On-site work fostering hands-on leadership and strong team cohesion. Engaged, collaborative, and excellence-driven team culture. Your role: Medical Design is at a key stage in its development and is seeking a General Manager – Operations, capable of structuring, mobilizing, and propelling the organization into its next phase of growth. This position is for a hands-on leader who wants to make a real impact within a company where human connection, quality of execution, and rapid decision-making are central to success. Reporting directly to the President, the General Manager – Operations is responsible for the day-to-day management of organization, operational performance and team mobilization. They act as the true conductor of operations, oversee the execution of the strategic plan, and actively contribute to the company's sustainable growth.
Lead daily operations and ensure the overall performance of the organization
Be present on the ground to mobilize, mentor, and inspire teams
Implement structured processes and key performance indicators (KPIs)
Oversee budgets, profitability, and financial performance
Ensure a high level of customer satisfaction and develop strategic partnerships
Act as a strategic advisor to the President and ensure clear reporting and rigorous results
Minimum of 10 years of experience in general management or operations management
Experience in a manufacturing, engineering, or construction environment
Proven leadership and ability to mobilize teams toward common goals
Strong field presence and ability to influence through action
Participative, respectful, and transparent approach that fosters engagement
Excellent planning, organizational, and prioritization skills
Strong problem-solving skills and a strong results orientation
resultsAbility to manage multiple projects simultaneously in a dynamic environment
Excellent command of French and English, both spoken and written
Mission
To innovate in the design and manufacture of high-quality, customized solutions that meet the specific needs of our partners in the medical field.
Vision
To become a major player in the development of products tailored to our clients' needs in the various markets where our network of partners operates.
expansion.Values
Respect
Integrity
Commitment
Collaboration
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