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Director of customer service Jobs in Richmond, BC

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Director of customer service • richmond bc

Last updated: 2 days ago

Director of Operations

MacDonald Search GroupVancouver
CA$150.00 daily
Full-time

Our client is an amazing, Lower Mainland based technology driven, ecommerce-based printing company redefining what modern print can be.For close to 2 decades, they have combined cutting-edge techno... Show more

Customer Service Advisor

Randstad CanadaDelta, British Columbia, CA
Full-time +1
Quick Apply

Join a dynamic and fast-paced supply chain team as a Customer Service Advisor in Delta, Vancouver! This full-time role is perfect for those who excel at building relationships, managing queries, an... Show more

Assistant Director of Engineering

CorecruitmentVancouver, British Columbia, Canada
Full-time

Assistant Director of Engineering.Comprehensive Benefits | Pension Match | Paid Vacation | Travel Reimbursement | Complimentary Meals | Hotel Discounts.We are hiring for an iconic luxury hotel in V... Show more

Director of Purchasing

BallardVancouver, British Columbia
CA$120,000.00–CA$140,000.00 yearly
Full-time

Reporting to the Vice President of Supply Chain Management, the Director of Purchasing will be responsible for overseeing and managing all procurement activities within our global organization.Your... Show more

Director of Engineering

ProMachVancouver, BC, CA
Full-time

Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here.Be a problem-solver, a closer, a futurist—whatever drives you.At ProMach, you'll be challenged... Show more

Director of Development

Jewish Federation950 West 41st Ave, Vancouver, BC, Vancouver BC
CA$100,900.00 yearly
Full-time +1

The Director of Development leads the development and execution of a comprehensive donor engagement strategy that guides constituents through the donor lifecycle.This includes aligned efforts in ac... Show more

Customer Service Representative

ProMachRichmond, BC, CA
CA$60,000.00 yearly
Full-time

Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here.Be a problem-solver, a closer, a futurist—whatever drives you.At ProMach, you'll be challenged... Show more

Customer Service Representative

ProMachVancouver, BC, CA
CA$60,000.00 yearly
Full-time

Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here.Be a problem-solver, a closer, a futurist—whatever drives you.At ProMach, you'll be challenged... Show more

Director of Parking Enforcement

Reimagined ParkingVancouver, British Columbia, CA
Full-time
Quick Apply

Impark offers comprehensive parking management services across North America.Through its subsidiaries, Imperial Parking Canada Corporation and Imperial Parking (U.LLC, Impark offers tailored parkin... Show more

Customer Service Rep – Warehouse

Hillebrand Gori Canada Inc.Delta, British Columbia, Canada
CA$45,000.00 yearly
Full-time

Customer Service Rep – Warehouse.As a Customer Service Rep – Warehouse.Hillebrand Gori Canada, you will assist in planning and managing a client’s logistics and inventory operations in a warehouse ... Show more

Customer Service Representative

Dal-TileVancouver, British Columbia, Canada
CA$21.00 hourly
Full-time
Quick Apply

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!  As the Customer Service Representative, we need someone who is ready to provide a variety of sup... Show more

Director of Human Resources

Sodexo Live! in CanadaVancouver, BC, CAN
CA$125,000.00 yearly
Full-time
Quick Apply

Job Listing: Director of Human Resources.At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors,... Show more

Director of Professional Development

Arlyn RecruitingVancouver, BC, Canada
Full-time

Our client, a well-established and highly regarded Vancouver law firm, is seeking a.Director of Professional Development.This is an exciting opportunity for a strategic and people-focused leader wh... Show more

Director of Engineering

ProMachRichmond, BC, CA
Full-time

Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here.Be a problem-solver, a closer, a futurist—whatever drives you.At ProMach, you'll be challenged... Show more

Customer Service Representative

Teledyne Technologies IncorporatedBC,Richmond,Canada
CA$38,000.00 yearly
Full-time

Customer Service Representative – Sales Operations.Join a team at the forefront of machine vision, delivering imaging solutions that power quality inspection, automation, and intelligent systems ac... Show more

Director of Production

KabamVancouver, CA
Full-time

In this role, you can expect to:.Own one delivery plan across live and core work that other disciplines price and build against.Establish and improve the studio's delivery methods, tooling and qual... Show more

Customer Service Supervisor

Waste Connections of Canada Inc., Vancouver
CA$70,000.00 yearly
Full-time

Our priority is to make sure we hire strong leaders who are committed to excellence in customer service, employee development, and operational efficiency, and care about the safety of our drivers a... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourly
Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

Director of Performance / Head of Performance

Rumble BoxingVancouver, British Columbia, Canada
Full-time

Director of Performance / Head of Performance.Rumble is evolving beyond boutique fitness.We are building a modern performance and wellness ecosystem combining:.We are looking for a Director of Perf... Show more

Yacht Customer Service Coordinator

Conch ChartersVancouver, British Columbia, Canada
Full-time
Quick Apply

This is a full time, shore based role, located at our base in Road Town, Tortola - the heart of the beautiful British Virgin Islands.This is the sailing capital of the world.We offer a competitive ... Show more

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Director of Operations

Director of Operations

MacDonald Search GroupVancouver
20 days ago
Salary
CA$150.00 daily
Job type
  • Full-time
Job description
Director of Operations

Our client is an amazing, Lower Mainland based technology driven, ecommerce-based printing company redefining what modern print can be. For close to 2 decades, they have combined cutting-edge technology, premium materials, and exceptional craftsmanship to help businesses, designers, creators, and global brands bring their ideas to life. From stunning business cards and custom packaging to stickers, books, labels, and marketing materials, and more, every product is designed to make a lasting impression, working with some of the largest brands and independent creators.

With offices in BC, Ontario and in the USA, they are trusted by customers across North America and around the world, they have built a reputation for transforming bold ideas into beautifully crafted print. More than just a printing company, the company is a creative partner—empowering brands of every size to stand out with premium products that inspire, connect, and leave a lasting impact.

You do not need to be a printing expert to start. We hire for leadership and operational command, and we teach the printing over time. If you can take ownership of people and process from day one, the rest will follow.

Responsibilities:

As Director of Operations, you own the production floor and you'll be the leader of the operations for the busy, fast moving, high volume and growing, multi-site business!
  • Accountability for production teams across 3 facilities
  • Responsible for output, quality, and on-time delivery
    Set and own the KPIs that run each department.
  • Managing, planning, and evaluating print, bindery, and fulfillment services, along with inventory control, job planning, press room scheduling, and capacity management across sites.
  • You will lead, develop, and review the people on the team, and keep the floor running to target.
  • Travel to each site required monthly.
  • Other as required.
Requirements:
  • Degree in business, operations or a related field with a MBA as a preference.
  • 8+ years leading operations in a demanding, high-volume production, manufacturing, or fulfillment environment, including time running more than one site.
  • Six Sigma credentials (Green Belt, Black Belt, or equivalent) is an asset
  • Experience setting and hitting production KPIs (throughput, on-time delivery, quality, scrap and waste),
  • Has owned a P&L or facility budget
  • A strong communicator who organizes people well and picks up new systems quickly
Salary open to discussion 150-200,000 range depending on experience.

If this exciting role is of interest to you, please send us your resume today!