Director of customer service Jobs in Ottawa, ON
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Director of customer service • ottawa on
Last updated: 2 hours ago
Job Title : Director of Operations.Reporting To : Co-President of Tartan.Location : 38 Colonnade Road North, Nepean.Tartan is an award-winning Ottawa new home builder that has been building communitie...Show moreLast updated: 1 day ago
With a commitment to innovation and service excellence, were rethinking the last mile to better serve customers.Learn more at gofor | deliver better Lets Deliver Better, Together.Under the general ...Show moreLast updated: 23 days ago
Job Title : Director of Operations.Reporting To : Co-President of Tartan.Location : 38 Colonnade Road North, Nepean.Tartan is an award-winning Ottawa new home builder that has been building communitie...Show moreLast updated: 2 hours ago
At The Good Access Company, we’re passionate about helping people live more independently at home.Based in Ottawa, our dream is to make everyday life easier and safer for our clients by focusing fi...Show moreLast updated: 9 days ago
Salary Range : $95,000-$105,000.Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario.Our...Show moreLast updated: 3 days ago
Reporting to the General Manager, the Food Service Director will be responsible for overseeing the daily foodservice operation in a business dining account.
The Food Service Director will be respons...Show moreLast updated: 30+ days ago
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 11 days ago
We are seeking a strategic and relationship-driven.Director of Business Development.This role is well-suited for a seasoned professional with a deep understanding of federal military infrastructure...Show moreLast updated: 22 days ago
Posted Thursday, February 5, 2026 at 5 : 00 AM.ICOR Technology, a robotics and security products company based in Ottawa, Ontario, is a company of the Safariland Group.
With over 20 years of engineeri...Show moreLast updated: 2 hours ago
Reporting to the General Manager, the Food Service Director will be responsible for overseeing the daily foodservice operation in a business dining account.
The Food Service Director will be respons...Show moreLast updated: 30+ days ago
Number of opportunities : One permanent full time.Existing or anticipatory : Existing permanent position.Expected starting salary : Level 7 : $129,700 - $152,100.
Work location : hybrid - minimum two day...Show moreLast updated: 12 days ago
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda.Building on our roots as a world-wide Christian church each year we help more than 2 mi...Show moreLast updated: 29 days ago
We're currently looking for a positive, professional and motivated Warehouse / Customer Service Associate to work for one of the leading distributors of high-quality and value-added fabricated insula...Show moreLast updated: 7 days ago
Due to our clients growth, we are looking for an experienced Director of Corporate Finance to take on a leadership role within our clients organization based in Ottawa, Ontario.This position offers...Show moreLast updated: 30+ days ago
Pleora is the leader in real-time connectivity for industrial automation, security & defense, and medical imaging applications with 25 years of expertise in vision applications with our growing glo...Show moreLast updated: 22 hours ago
Spoonity is on a mission to redefine customer engagement through smart, data-driven loyalty and gift card solutions tailored for the hospitality industry.
We empower brands to grow by transforming e...Show moreLast updated: 30+ days ago
Posted Monday, February 2, 2026 at 5 : 00 AM.Salary Range : $95,000-$105,000.Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes an...Show moreLast updated: 3 days ago
Based in Canada and headquartered in Toronto, Paramount Commerce is a fintech company focused on making payments simpler and more secure.
We've been helping reshape online payments since the early 2...Show moreLast updated: 6 days ago
Director of Operations
The Taggart Group of CompaniesNepean, ON, CanadaFull-time
Customer Service Director
GoForOttawa, ON, CanadaFull-time
- New!
Director of Operations
Taggart GroupOttawa, ON, CAFull-time
- Promoted
Director of Operations
The Good Access CompanyGreater Ottawa Metropolitan Area, CanadaFull-time
DIRECTOR OF CARE
Southbridge Care HomesOttawa, ON, CAFull-time
Food Service Director
AramarkOttawa, ON, CAFull-time
Remote Customer Service Sales
HMG CareersOttawa, OntarioRemote
Full-time
Quick Apply
Director of Business Development
Morson CanadaOttawa, ON, CAFull-time
- New!
Customer Service - Customer Service Specialist
SafarilandOttawa, ON, CAFull-time
Food Service Director
Aramark CanadaOttawa, ON, CAFull-time
- Promoted
Director of Communications
Canada Foundation for InnovationOttawa, ON, CanadaFull-time +1
Director of Operations
The Salvation ArmyOttawa, Ontario, CanadaFull-time
Customer Service
Advantage PersonnelOttawa, ON, CAFull-time
VP / Director of Finance
Robert HalfOttawa, ON, CAPermanent
Quick Apply
- New!
Director of Finance
Pleora TechnologiesOttawa, ON, CAFull-time
Director of Product
SpoonityOttawa, ON, CanadaFull-time
DIRECTOR OF CARE
Southbridge Care Homes IncOttawa, ON, CAFull-time
Director, Customer Operations
Paramount CommerceOttawa, ON, CAFull-time
Director of Operations
The Taggart Group of CompaniesNepean, ON, Canada1 day ago
Job type
- Full-time
Job descriptionResponsible for residential construction operations across all active communities. Oversee estimating practices to support accurate costing, margin targets, and executable build plans. Align construction delivery and customer service to support a consistent, high-quality homeowner experience. Drive integration and accountability across operational functions to ensure effective handoffs and end-to-end delivery. Negotiate terms and manage agreements with subcontractors. Collaborate with the Contracts Manager to oversee the full contract lifecycle, including drafting scopes of work, renewals, performance evaluations, and contract terminations. Address trade concerns and resolve disputes effectively. Build and maintain strong relationships with trades for ongoing business development. Responsible for overall operational performance related to schedule, quality, deficiencies, and close-out outcomes Ensure construction activities align with approved drawings, specifications, schedules, and quality standards. Conduct site visits focused on operational performance, risk exposure, safety compliance, and consistency of standards. Drive continuous improvement through performance monitoring and corrective action. Maintain a strong focus on, cost control, and profitability. Partner with Finance on budgeting, forecasting, and financial planning from an operational perspective. Proactively identify and escalate financial, schedule, and scope risks, driving mitigation strategies. Collaborate with Sales to align operational capacity and delivery timelines with sales strategies. Partner with Marketing to ensure operational execution supports brand and product commitments. Work closely with Health & Safety to reinforce compliance, safe work practices, and proactive risk management. Maintain strong partnership with Finance to align operational outcomes with financial objectives. Provide leadership, coaching, and development for operational leaders. Foster a culture of accountability, collaboration, professionalism, and continuous improvement. Support performance management, succession planning, and leadership development within Operations. Model strong communication, sound judgment, and values-based leadership. Degree in Construction Management, Engineering, Architecture, or a related discipline. 1015 years of progressive experience in residential construction, including senior operational leadership. Proven experience overseeing multiple communities or portfolios simultaneously. Strong business acumen with the ability to interpret operational and financial data. Demonstrated ability to operate at both strategic and operational levels. In-depth knowledge of residential construction practices, regulatory requirements, and the Ottawa market. Professional designations (P.Eng., Gold Seal, PMP, LEED) considered strong assets. Work is performed in an office environment with frequent interactions across departments and divisions. Travel to company locations within Ottawa will be necessary. Occasional extended hours may be required You remain flexible, working to meet business demands
Job Description
Job Description
Salary : $175,000-$225,000
Job Title : Director of Operations
Reporting To : Co-President of Tartan
Company : Tartan Homes
Location : 38 Colonnade Road North, Nepean
About Us
Tartan is an award-winning Ottawa new home builder that has been building communities across Canadas capital for more than 50 years. Tartan homes are built better, look better, and live bettersetting them apart from other builders. With high-quality finishes, standard finished basements, and a strong commitment to innovation and sustainability, its no wonder Tartan Homes are in a class all their own. Notably, Tartan was the first builder in Ottawa to develop an ENERGY STAR community and a Net Zeroready community.
As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.
At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.
Building integrity, quality, and community together.
About this Role
The Director of Operations is a senior leadership role responsible for the construction operations of Tartan Homes. This role provides direction and oversight across Construction, Estimating, and Customer Service, ensuring the full homebuilding lifecycle is delivered efficiently, profitably, and in alignment with business objectives.
With a strong focus on cost control, and operational discipline, the Director of Operations aligns day-to-day execution with long-term strategy. The role works collaboratively with Sales, Marketing, Health & Safety, and Finance to support market demand, customer commitments, safety standards, and financial performance, while maintaining clear accountability within Operations.
Key Responsibilities
Operational Leadership, Strategy & Accountability
- Deliver on the operational strategy to support growth, profitability, and long-term sustainability.
- Provide leadership and accountability for Construction, Estimating, and Customer Service.
- Translate business objectives into clear operational priorities, plans, and performance expectations.
Operations Oversight (Construction, Estimating & Customer Service)
Trades Management
Performance, Quality & Risk Management
Financial Performance
Cross-Functional Collaboration
People Leadership & Culture
Education and Experience Requirements
Physical / Sensory Effort and Work Environment
Accommodation Requests
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.
In accordance with Accessibility for Ontarians with a Disabilities Act, were committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email th your request.
Salary Range
The salary range shown reflects expected total annual compensation, including base pay, bonuses, and / or commissions.
Thank You for Considering Tartan Homes
Thank you for your interest in joining Tartan Homes. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Tartan Homes and are not eligible for compensation. AI may be used to screen and assess candidates.
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