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When you join Sunrise Senior Living, you will use your unique skills to empower residents to live longer, healthier, and happier lives. You will build meaningful relationships with residents, their families, and team members alike, and experience joy and fulfillment in serving others. Community name : Sunrise of Richmond Hill

Job Overview

The Care Manager / “Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living / long‑term care and reminiscence neighborhoods. The Care Manager provides hands‑on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home‑like environment. They demonstrate Sunrise Senior Living’s mission, “to champion quality of life for all seniors,” in accordance with federal, state / provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures.

Essential Duties

Responsibilities & Qualifications

Resident Care

• Review, read, notate, and initial Daily Log to document relevant information about residents.
• Participate in the development of ISPs and monthly updates.
• Review designated assignments.
• Responsible for a designated group of residents during the shift, knowing where residents are and physically checking on them throughout the shift.
• Observe, report, and document symptoms and conditions of residents for changes such as skin, behavior, alertness, weight, diet, and participation in activities.
• Attend daily Cross Over meetings led by the lead care manager.
• Notify supervisor and resident care director if a resident has increased care needs.
• Inform supervisor of any resident changes in condition.
• Respond to security system and resident call bells promptly, resetting bell as needed.
• Greet guests, family members, residents, and team members.
• Answer, direct and / or respond to phone calls in a timely, courteous, and professional manner.
• Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
• Communicate with families and serve as a resource as needed.
• Help residents maintain independence and physical safety and promote dignity of each resident adhering to Resident Rights and Sunrise Principles of Service.
• Participate / lead and assist residents with ADLs and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
• Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
• Strive to understand and respond to each resident with empathy, remaining mindful of the resident’s unique communication patterns or history and basic human needs.
• Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
• Ensure the established safety regulations are always followed.
• Practice routine good standard care precautions of cleanliness, hygiene, and health.
• Host and engage in activities with the residents daily.

Risk Management and General Safety

Housekeeping and Laundry Services

Dining Service

Specific Responsibilities for the Reminiscence Neighborhood Care Manager

Training and Contributing to Team Success

Core Competencies

Experience and Qualifications

About Sunrise

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. You’ll celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. Combined with the support, benefits, and growth opportunities we offer, the result is a career that Positively Shines, giving you everything you need to reach your goals at work and in your life.

We Also Offer Benefits And Other Compensation That Include

Compensation Disclaimer

Selected candidates will be offered competitive compensation based on geographic location of community / office, skills, experience, qualifications, and certifications / licenses (where applicable).

Accessibility For Ontarians With Disabilities Act

Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com

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