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Digital marketing analyst Jobs in Blainville, QC

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Digital marketing analyst • blainville qc

Last updated: 3 days ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 9 days ago
Chargé.e de projet - Construction

Chargé.e de projet - Construction

Borea Construction, QC, CA
Full-time
Quick Apply
Discover positive energy here! .Harnessing the power of the sun and wind to generate something big.Your mission should you accept it : . The Project Manager, under the Project Director'sresponsability...Show moreLast updated: 30+ days ago
Cariste

Cariste

Bedard RessourcesLaval, Laval
Permanent
Quick Apply
Vous cherchez un emploi stimulant ? Vous possédez une carte de cariste valide ? Vous êtes débrouillard, autonome et vous appréciez le travail physique ? Superbe opportunité de carrière pour nos opé...Show moreLast updated: 30+ days ago
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Jelove looking for a babysitter or nanny in Québec

Jelove looking for a babysitter or nanny in Québec

SitlyQuébec, CA
Part-time
Je suis une jeune mre vivant seule avec ma fille et je dois sortir travailler du coup jai besoin de quelquun de disponible, patiente, attentionne et professionnelle pour garder ma petite fille.Show moreLast updated: 22 days ago
  • Promoted
Assistant Gérant

Assistant Gérant

JYSK CanadaSaint-Jérôme, QC, ca
Full-time
Quick Apply
Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 30+ days ago
(VICTORIAVILLE, QC) Apprenti mécanicien en protection incendie

(VICTORIAVILLE, QC) Apprenti mécanicien en protection incendie

VIKING FIRE PROTECTION INCQuébec, CA
Permanent
Quick Apply
Aucune expérience en installation de systèmes de gicleurs n’est requise;.Carte de compétence d’Apprenti mécanicien en protection incendie (atout). .Formation en protection incendie, plomberie ou méc...Show moreLast updated: 11 days ago
Marie-Claude - Nounou offre d'emploi - Rosemère

Marie-Claude - Nounou offre d'emploi - Rosemère

SOSgardeRosemère
Full-time
Aide maternelle / nounou / gardienne.Bonjour, nous sommes une famille de 4 à la recherche d'une personne adulte polyvalente, fiable, conscieuse et amicale pour nous soutenir dans notre tourbillon quoti...Show moreLast updated: 30+ days ago
Chargé de projets Construction Bâtiment (JC)

Chargé de projets Construction Bâtiment (JC)

Bray, Larouche et AssociésLaval, Quebec, Canada
Permanent
Quick Apply
Chargé de Projet Intermédiaire (Niveau 2 - 5 à 10 ans d'expérience).Coordonner la réalisation complète des projets assignés en collaboration avec divers intervenants tels que les surintendants...Show moreLast updated: 30+ days ago
General labour- Heavy lifting

General labour- Heavy lifting

Randstad CanadaLaval, Quebec, CA
Full-time +1
Quick Apply
Randstad Canada is currently hiring for Record Centre Warehouse Associate for a client located in Laval, Quebec.Grab the opportunity to work for one of our top rated clients at Randstad Canada who ...Show moreLast updated: 30+ days ago
Gestionnaire de portefeuille associé / conseiller en investiss

Gestionnaire de portefeuille associé / conseiller en investiss

Robert HalfBas-Saint-Laurent, CA
Temporary
Notre client est à la recherche d'un gestionnaire de portefeuille associé / conseiller associé pour se joindre à l'équipe dynamique et en pleine croissance de notre client à Saint-Laurent, au Québec....Show moreLast updated: 3 days ago
  • Promoted
Opérateur

Opérateur

Avantis CoopérativeSaint-Philippe-de-Néri, QC, Canada
Full-time
Tu n’as pas peur de te salir les mains pour assurer la propreté de ton milieu de travail? Le souci de la qualité et la minutie font partie de ton champ de compétences?. On a besoin de ton talent pou...Show moreLast updated: 4 days ago
Manutentionnaire

Manutentionnaire

Groupe RobertLaval, Canada
Full-time +1
Quick Apply
VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago
Ingénieur(e) de mise en route

Ingénieur(e) de mise en route

MabarexLaval, Quebec
Quick Apply
Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago
  • Promoted
Troisième clé

Troisième clé

StructubeBoisbriand, QC, Canada
Full-time
Description de l'entreprise.Choisir STRUCTUBE, c’est donner un nouvel élan à ta carrière !.Nous favorisons un milieu de travail inspirant, où la collaboration et la c...Show moreLast updated: 4 days ago
  • Promoted
Serveur(se) soir

Serveur(se) soir

Entourage sur-le-lacLac-Beauport, QC, Canada
Full-time
Situé au cœur du Lac-Beauport, l’hôtel Entourage sur-le-Lac se donne comme mission depuis septembre 2017 d’offrir à ses clients et ses employés un environnement axé sur le bien-être et l’art de viv...Show moreLast updated: 10 days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
9 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together