Communicate technical problems, processes and solutions
Prepare reports, manuals and other documentation on the status, operation and maintenance of software
Assist in the development of logical and physical specifications
Research and evaluate a variety of software products
Manage incidents
Work conditions and physical capabilities
Attention to detail
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Creativity
Integrity
Accountability
Dependability
Resourcefulness
Screening questions
Are you willing to relocate for this position?
What is the highest level of study you have completed?
Support for persons with disabilities
Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and / or refugees
Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
Supports newcomers and / or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and / or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and / or networking opportunities for youth
Support for Indigenous people
Offers mentorship, coaching and / or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
Applies hiring policies that discourage age discrimination
Offers mentorship, coaching and / or networking opportunities for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)