Design consultant Jobs in Old toronto, ON

Job Title: Blue Yonder WMS Consultant (Design / Techno-Functional Lead)

Job Location: Atlanta, GA, United States OR fully remote within the United States for exceptional candidates.

Job Type: Contract, with possible extensions

Hiring Timeline: Immediate

Reporting Line: Co-Founder, COO & SVP Enterprise Systems

Travel Expectations: Up to 50%, based on engagement requirements

Existing Vacancy: Yes

Application Deadline: Open until Filled

Salary Range:
US-based candidates: $60–$75 USD per hour (negotiable)

Canada-based candidates: CAD $75–$90 per hour (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview:

FIQ is seeking an experienced Blue Yonder WMS Consultant – Design / Techno-Functional Lead to support an active enterprise warehouse-management initiative on a contract basis.

This is a client-facing design lead role. You will be the person representing FIQ's Blue Yonder expertise directly to client leadership — reliability, punctuality, and executive presence in client settings are evaluated as rigorously as technical depth throughout our interview process and on the engagement itself.

This role will lead and support WMS discovery, requirements validation, solution design, design assurance, and stakeholder enablement. The consultant will work closely with business, operations, product, and technical stakeholders to translate warehouse requirements into scalable Blue Yonder WMS solutions.

The ideal candidate combines strong warehouse-operational knowledge with hands-on, configuration-level Blue Yonder WMS expertise, preferably including recent Blue Yonder cloud releases. This requires genuine configuration-level depth: candidates should be able to speak firsthand to design tradeoffs and configuration decisions they personally made — not experience limited to testing flows built by others, or administering an already-live system from the operations side.

Candidates with a Blue Yonder or Manhattan product/implementation background are strongly preferred. The consultant should be comfortable facilitating design workshops, challenging requirements and solution assumptions, reviewing functional and technical documentation, identifying gaps and dependencies, developing training materials, and guiding stakeholders through complex design decisions.

Key Responsibilities:

• Lead and support discovery, requirements-validation, and solution-design activities for Blue Yonder WMS engagements.
• Facilitate workshops covering inbound, inventory, outbound, returns, replenishment, value-added services, kitting, reporting, integrations, data, automation, and related warehouse processes.
• Assess current-state warehouse operations and translate business requirements into scalable future-state processes and system capabilities.
• Review existing WMS templates, configurations, process flows, and supporting documentation.
• Evaluate standard Blue Yonder functionality against business and operational requirements — for example, assessing whether a client's custom allocation logic (FIFO, expiry-tracked, single-LPN vs. consolidated) can be met through standard configuration or requires backend specification-level customization.
• Identify functional gaps, design risks, dependencies, assumptions, constraints, and areas requiring further clarification.
• Develop, review, or validate Business Requirements Documents, Functional Solution Documents, functional specifications, process flows, decision logs, configuration workbooks, and related design artifacts.
• Confirm traceability between approved business requirements and the proposed functional solution. Build and validate reports and labels within the Blue Yonder ecosystem (e.g., Jasper Reports, Blue Yonder's native web-service reporting, Nice Labels), and pull or validate data directly against the underlying data structure (e.g., via LexEdit or equivalent) — including familiarity with newer analytics environments such as Snowflake, where reporting workloads are increasingly migrating.
• Provide techno-functional guidance related to WMS configuration, integrations, data, reporting, material-handling equipment, automation, and adjacent enterprise systems.
• Collaborate with integration, architecture, development, testing, product, and operational teams to ensure end-to-end solution alignment.
• Evaluate product-enhancement or customization requests and document the associated business need, operational impact, expected outcome, and supporting rationale.
• Support the prioritization of solution gaps based on business value, operational impact, scalability, standardization, cost, and implementation risk.
• Review implementation plans, estimates, assumptions, resource requirements, dependencies, and proposed sequencing. Support design reviews, stakeholder walkthroughs, governance meetings, and executive readouts.
• Maintain clear documentation of decisions, actions, risks, assumptions, dependencies, and unresolved items.
• Advise stakeholders on warehouse-management best practices and relevant industry benchmarks.
• Bring a point of view on capabilities that sit outside core WMS configuration — e.g., near-real-time inventory discrepancy detection, SLA monitoring, or dynamic pick-prioritization layers built on top of Blue Yonder via APIs — particularly across multi-site or multi-customer 3PL environments with varying automation footprints (AS/RS, conveyor, etc.).
• Identify realistic opportunities for AI-assisted configuration and workflow acceleration — including familiarity with Blue Yonder's own AI/ML capabilities (e.g., Cognitive, Luminous) and a grounded, non-hype view of where they genuinely apply versus where operational and process complexity still dominates.
• Develop role-based training materials, facilitator guides, user guides, standard operating procedures, job aids, and knowledge-transfer documentation.
• Deliver train-the-trainer, super-user, end-user, and support-team training through virtual or instructor-led sessions.
• Support training-readiness planning and ensure training materials align with the approved solution design, configured processes, and operational procedures.
• Provide guidance and mentorship to functional consultants, business analysts, developers, trainers, and other delivery-team members when required.

Qualifications & Experience:

• Bachelor's degree in Engineering, Supply Chain, Information Technology, Computer Science, Business, or a related field.
• At least 7 years of WMS consulting or implementation experience, including substantial hands-on, configuration-level experience with Blue Yonder WMS.
• Candidates should be able to speak firsthand to specific configuration decisions and design tradeoffs they personally made — testing-only or system-administration-only backgrounds are not a fit for this role.
• Experience with recent Blue Yonder WMS cloud releases, preferably 2023 or newer, is strongly preferred.
• Experience serving as a Design Lead, Solution Lead, Functional Lead, or Techno-Functional Lead on enterprise WMS programs.
• Experience supporting multiple end-to-end WMS implementations, upgrades, migrations, rollouts, or template-development initiatives.
• Strong understanding of warehouse processes, including receiving, putaway, inventory management, replenishment, picking, packing, shipping, returns, value-added services, and kitting.
• Demonstrated ability to lead design workshops and translate complex operational requirements into functional solution designs.
• Strong experience developing or reviewing BRDs, FSDs, functional specifications, process flows, configuration workbooks, test scenarios, and solution-design documentation.
• Ability to assess requirements against standard Blue Yonder functionality and distinguish configuration needs from product gaps or custom-development requirements — including specifically assessing custom allocation logic (e.g., FIFO, expiry tracking, consolidation vs. single-LPN) against what standard configuration can support.
• Understanding of WMS integrations with ERP, OMS, TMS, carrier, labor-management, reporting, automation, robotics, conveyor, and material-handling systems.
• Working knowledge of APIs, interface patterns, data mapping, batch processing, reporting, and system dependencies.
• Hands-on experience building reports and labels within the Blue Yonder ecosystem (e.g., Jasper Reports, Blue Yonder's native web-service reporting, Nice Labels), and pulling or validating data directly against the underlying data structure (e.g., via LexEdit or equivalent), plus familiarity with SQL or other database-querying tools used for analysis, validation, and troubleshooting.
• Experience working with high-volume, multi-client, multi-site, or highly automated warehouse environments.
• Experience developing WMS training materials and delivering instructor-led or virtual training to operational users, super-users, trainers, and support teams.
• Ability to translate complex system functionality into clear, practical instructions for warehouse users and business stakeholders.
• Strong analytical skills and the ability to identify design gaps, operational risks, and downstream implementation impacts.
• Strong stakeholder-management, facilitation, documentation, training, and presentation skills, with demonstrated reliability and executive presence in client-facing settings.
• Ability to communicate effectively with warehouse operators, business leaders, technical teams, software vendors, and executive stakeholders.
• Ability to work independently, manage competing priorities, and deliver high-quality work within demanding project timelines.
• Availability to travel based on engagement requirements.

Preferred Qualifications:

• Blue Yonder WMS certification or equivalent advanced platform experience.
• Hands-on experience with Blue Yonder WMS cloud releases from 2023 onward, including cloud deployment considerations, release capabilities, configuration approaches, integration dependencies, and upgrade impacts.
• Experience supporting cloud-based Blue Yonder WMS implementations, upgrades, or migrations. Experience designing reusable WMS templates or supporting multi-site deployment programs.
• Experience working within 3PL, retail, e-commerce, distribution, or omnichannel fulfillment environments.
• Experience reviewing vendor estimates, implementation plans, statements of work, or change requests.
• Experience with cloud architecture and enterprise integration environments.
• Experience developing role-based training curricula and leading train-the-trainer or end-user enablement programs for enterprise WMS deployments.
• Experience or a clear point of view on designing capabilities that sit outside core WMS configuration — e.g., orchestration layers for picking strategy, labor optimization, inventory discrepancy detection, or SLA monitoring built on top of Blue Yonder via APIs — particularly across multi-site or multi-customer 3PL environments.
• Familiarity with Blue Yonder's own AI/ML product capabilities (e.g., Cognitive, Luminous) and a grounded view of where intelligent automation genuinely applies in a WMS context.
• Previous experience in a client-facing consulting environment.

What Success Looks Like in the First 90 Days:

30 Days:

• Ramp up on FIQ's engagement approach, current WMS program(s), and key stakeholders across business, operations, and technical teams
• Review existing WMS templates, configurations, process flows, and design documentation to understand the current-state environment
• Begin participating in discovery sessions and requirements-validation activities

60 Days:

• Independently lead design workshops covering core warehouse processes (inbound, outbound, inventory, returns, etc.)
• Develop or validate key design artifacts (BRDs, FSDs, process flows, configuration workbooks) for at least one active workstream
• Identify and document initial functional gaps, dependencies, and design risks for stakeholder review

90 Days:

• Fully own solution design responsibilities for assigned workstreams, with clear traceability between requirements and proposed solutions
• Lead stakeholder walkthroughs and governance discussions with minimal oversight
• Begin developing or delivering training materials and enablement sessions to support solution rollout

Key Performance Indicators (KPIs):

• Design Quality: Business requirements are accurately translated into complete, scalable, and operationally sound solution designs.
• Requirements Traceability: Functional designs clearly map to approved requirements, business rules, decisions, and priorities.
• Gap Identification: Functional, operational, integration, and implementation risks are identified early and documented clearly.
• Stakeholder Alignment: Business, operational, and technical stakeholders remain aligned on requirements, decisions, assumptions, and next steps.
• Documentation Quality: Design artifacts are complete, consistent, actionable, and delivered according to agreed timelines.
• Solution Standardization: Recommendations balance operational requirements with template reusability, platform standards, and long-term scalability.
• Training and Adoption: Training materials are accurate, role-specific, and delivered effectively, resulting in successful knowledge transfer and stakeholder readiness.
• Delivery Support: Design outputs provide a reliable foundation for estimation, configuration, testing, training, deployment planning, and future rollouts.
• Client Experience: Stakeholders provide positive feedback regarding the consultant's expertise, leadership, responsiveness, and ability to drive decisions.

Why You’ll Love Working Here

At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.

We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Here’s what makes Fulfillment IQ a rewarding place to work:

Work That Matters
You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

Career Growth That Matters
We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.

Flexibility to Thrive
We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.

We Celebrate Impact
From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.

A Collaborative Culture
You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.

Perks you’ll appreciate:

• Employee Health: Comprehensive health and dental coverage for you and your family
• Time Off: Competitive paid time off and flexible leave policies
• Retirement: Retirement savings programs and employer contributions
• Professional Growth: Dedicated learning and development budget
• Flexible Work: Remote and hybrid work options
• Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
• Community Engagement: Team events, meetups, and company offsites

Additional Perks

• Equipment and workstation allowances
• Internet and business travel reimbursements
• Employee stock options (ESOP), where applicable
• Team events, meetups, and company offsites

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com, and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here. This includes the use of AI-assisted screening described above. By applying, you acknowledge this notice. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Learn More About Us

Website: fulfillmentiq.com

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