Supervise the daily operations of a restaurant, lounge, or outlet within the complex.Provide hands-on leadership to front-line staff, ensuring service standards are consistently met.Assist with sch...Show moreLast updated: 30+ days ago
Promoted
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Quick Apply
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Part-time +1
At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Spencer House their home.
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Supervise the daily operations of a restaurant, lounge, or outlet within the complex
Provide hands-on leadership to front-line staff, ensuring service standards are consistently met
Assist with scheduling, staffing, and shift management to optimize operations and meet business needs
Deliver ongoing coaching, training, and development to team members, fostering a culture of engagement and performance
Act as a point of continuity and leadership in the absence of management, ensuring smooth operations at all times
Monitor guest satisfaction, resolve concerns promptly, and model the highest level of customer service
Maintain a safe, clean, and compliant work environment through regular inspections and adherence to policies and regulations
Support promotions, entertainment events, and special functions within outlets
Assist with performance metrics, financial objectives, and other administrative duties as required
Requirements
Minimum 2 years’ supervisory experience in a full-service restaurant, lounge, or bar
Post-secondary education in Hospitality Management or a related field preferred
Smart Serve and Food Handlers certification required (WHMIS training provided)
Knowledge of Employment Standards, Health & Safety, and Liquor License Act requirements
Strong leadership, communication, and organizational abilities
Proven ability to thrive in a high-volume, fast-paced environment
Experience in a unionized environment is considered an asset
Ability to work flexible hours in a 24 / 7 operation, including evenings, weekends, and holidays
Corporate Culture
Comprehensive health and dental benefits package
Pension plan with employer contributions
Career growth opportunities within a large-scale hospitality and entertainment environment
Staff discounts on dining and amenities
Supportive and collaborative team culture
Ongoing training and leadership development opportunities
A dynamic, guest-focused workplace with exposure to a variety of outlets and events
Position Type
Permanent
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