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Delivery service Jobs in Toronto, ON

Last updated: 12 hours ago
  • Promoted
Service Delivery Manager

Service Delivery Manager

BGISToronto, ON, Canada
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 7 days ago
Service Delivery Manager

Service Delivery Manager

BMOToronto, Ontario, Canada
CA$74,800.00–CA$138,600.00 yearly
Part-time
The Service Delivery Manager will actively support and facilitate the use of the Service Delivery Incident and Problem Management processes and procedures. The incumbent will liaison with all intern...Show moreLast updated: 2 days ago
  • Promoted
Director, Service Delivery & Compliance

Director, Service Delivery & Compliance

Toronto Community HousingToronto, ON, Canada
Full-time
In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including : ....Show moreLast updated: 26 days ago
Customer Service Rep (Delivery Driver)

Customer Service Rep (Delivery Driver)

Canadian Linen / Quebec LingeToronto, ON MNW, CA
Full-time
Canadian Linen & Uniform Service Corp.Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry.From designing and manu...Show moreLast updated: 10 days ago
Senior Consultant, Global Payroll HR Service Delivery

Senior Consultant, Global Payroll HR Service Delivery

CIBCToronto, ON
CA$42,900.00–CA$60,231.00 yearly
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Show moreLast updated: 30+ days ago
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Delivery Manager

Delivery Manager

Delpathtoronto, on, Canada
Full-time
Location Address : Hybrid - Scarborough – 2 days / month (could increase).Contract Duration : ASAP to Oct 31, 2025 – approx. Possibility of extension & conversion to FTE.Business group : Client Engineeri...Show moreLast updated: 12 hours ago
Delivery Manager

Delivery Manager

Adecco CanadaScarborough, Ontario, Canada
CA$57.00 hourly
Quick Apply
Adecco is currently seeking a skilled and experienced.Contract position located in Scarborough, ON.This role offers an hourly rate of $57 per hour and is focused on strategic problem-solving, drivi...Show moreLast updated: 3 days ago
  • Promoted
Service Delivery Specialists

Service Delivery Specialists

Tata Consultancy ServicesToronto, ON, Canada
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c...Show moreLast updated: 7 days ago
  • Promoted
Service Delivery Manager

Service Delivery Manager

OLGToronto, ON, Canada
CA$78,400.00–CA$117,600.00 yearly
We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-base...Show moreLast updated: 3 days ago
  • Promoted
Director, Identity and Access Management IAM Service Delivery

Director, Identity and Access Management IAM Service Delivery

ScotiabankToronto, ON, Canada
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Director, GIAM (Global Identity & Access Management) IAM risk and regulatory service delivery.I...Show moreLast updated: 3 days ago
  • Promoted
Service and Technology Delivery Lead

Service and Technology Delivery Lead

University of TorontoToronto, ON, Canada
CA$129,851.00 yearly
Information and Instructional Technology.The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world.The ...Show moreLast updated: 6 days ago
Specialist TIS Service Delivery

Specialist TIS Service Delivery

EnbridgeNorth York, ON, CAN
CA$120,000.00 yearly
Full-time
This role is responsible for driving and improving end user experiences through Service Desk and IT Service Management (ITSM). This role is essential in ensuring efficient and effective IT support o...Show moreLast updated: 30+ days ago
Service Delivery Manager - Sales & Delivery Manager

Service Delivery Manager - Sales & Delivery Manager

Lyons Consulting GroupToronto, ON, CA
CA$121,100.00–CA$151,400.00 yearly
Service Delivery Manager - Sales & Delivery Manager-.The Sales and Delivery Manager is responsible for the planning, management, and delivery of complex Insight & Data (I&D) engagements, with a str...Show moreLast updated: 30+ days ago
Specialist, Service Delivery & Management

Specialist, Service Delivery & Management

Ontario HealthToronto, ON
CA$27.08–CA$47.98 hourly
Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in...Show moreLast updated: 30+ days ago
Senior Manager, Service Delivery and Architecture

Senior Manager, Service Delivery and Architecture

RBC - Royal BankToronto, ON
CA$88,683.00–CA$110,182.00 yearly
The Senior Manager, Service Delivery and Architecture you will build, lead, and inspire a cross-functional team to deliver product features and services while developing a team culture of ownership...Show moreLast updated: 30+ days ago
CDL Delivery Driver / Service Specialist - Ontario, CA

CDL Delivery Driver / Service Specialist - Ontario, CA

BaxterOntario, CA
CA$19.00–CA$20.00 hourly
Full-time
Vantive : A New Company Built On Our Legacy.Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive • will build on our nearly 70-year legacy in acute therap...Show moreLast updated: 30+ days ago
Service Delivery Team Lead

Service Delivery Team Lead

NBCToronto, Ontario
CA$20.00 hourly
Advisory services, Commercial banking.Please take note that the job is based in Toronto • • •.National Bank Independent Network (NBIN) is the leading choice of Introducing Brokers and Portfolio Manag...Show moreLast updated: 30+ days ago
Manager, Service Delivery Partners (Bilingual)

Manager, Service Delivery Partners (Bilingual)

pt HealthToronto, ON, CA
CA$95,000.00 yearly
Temporary
Gestionnaire, Partenaires en prestation de services (bilingue) .Poste temporaire, couvrant un congé de maternité .Un bilinguisme français-anglais de niveau professionnel est requis pour ce poste.Ce...Show moreLast updated: 30+ days ago
Manager IT Service Delivery (HYBRID)

Manager IT Service Delivery (HYBRID)

Workplace Safety and Insurance Board (WSIB)Toronto
CA$94,355.35 yearly
Manage a team responsible for the delivery and evolution of solutions to business problems, including structural, organizational or procedural changes, requiring application of information and comm...Show moreLast updated: 30+ days ago
  • Promoted
Director, Identity and Access Management IAM Service Delivery @ Scotiabank

Director, Identity and Access Management IAM Service Delivery @ Scotiabank

Cyber CrimeToronto, ON, Canada
Full-time
Director, Identity and Access Management IAM Service Delivery.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Director, GIAM (Global Identi...Show moreLast updated: 1 day ago
Service Delivery Manager

Service Delivery Manager

BGISToronto, ON, Canada
7 days ago
Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor escalation and management of service delivery for the client(s) they support, as well as, reporting and analysis with regard to work order management and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

Facility Management

  • Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
  • Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
  • Perform inspection of work orders closed by vendors and ensure complete / accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
  • Run report on open work orders and checks status with the appropriate vendors.
  • In cooperation with the Service Delivery Team, update WO statuses if verified to be completed or resolved during follow up.
  • Respond to vendor inquiries regarding workorder related issues.
  • Respond to Client inquiries regarding current or past workorders (Status of the work, Issues / warranty, escalations).
  • Correcting information in the system, addresses, phone numbers.
  • Adding new vendors and locations to the system.

Finance

  • Review vendor quotes for scope and price accuracy
  • Approve / decline quotes in BGIS system
  • Financial oversight of work performed for client (where applicable)
  • Review and resolve invoice referrals / escalations.
  • Review and resolve invoicing errors.
  • Review and approve billing for tech services.
  • Review and approval of invoices for payment (Oracle).
  • Respond to vendor inquiries regarding invoicing-related matters.
  • Client / Service Management

  • Make and receive calls / emails from the vendors and client partners for follow ups on workorder status.
  • Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
  • Primary escalation point for taking care of any issues regarding service.
  • Involvement in specific Emergency workorders may need to be managed from start to end.
  • Requesting approvals from the client.
  • Participating and gathering information for QBR’s.
  • Reporting

  • Client reporting needs as required.
  • Quality Compliance

  • Execute quality & compliance team activities that support the quality compliance contractual obligations.
  • Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
  • With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.
  • Provide input for planning, development, execution and improvement of compliance-related processes and programs.
  • Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.
  • Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
  • Comply with all company policies and procedures and adhere to company standards.
  • Other duties as assigned.
  • KNOWLEDGE & SKILLS

  • 3-5 Years of Relevant experience in Facility Management or Vendor Management.
  • Demonstrated organizational, project planning and management skills.
  • Technical writing skills.
  • Good writing and verbal communication skills.
  • Good training and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to develop, analyze and understand complex processes.
  • Sound judgment skills based on observation of objective evidence.
  • Ability to perform with minimum direct supervision.
  • Understanding of compliance requirements of relevant external organizations.
  • Strong proficiency in MS Excel, PowerPoint and Word, Power BI.
  • Licenses and / or Professional Accreditation

  • None Required.
  • BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

    LI-Hybrid

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