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Remote Customer support Jobs in Toronto, ON

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Customer support • toronto on

Last updated: 2 days ago

IT Support

TEEMAToronto, ON
Full-time

Provide first-level technical support via phone, email, chat, and ticketing system.Diagnose and resolve hardware, software, and network issues.Log, track, and manage incidents and service requests ... Show more

AWS CPS Support

eTeamToronto, ON
Full-time

Location: Toronto, ON (Hybrid).L/L support, Cloud Platform Services (CPS).Provide L/L support for enterprise Cloud Platform Services (CPS) across AWS environments.Support platform components includ... Show more

Product Support Specialist

Adecco CanadaToronto, Ontario, Canada
CA$27.00 hourly
Full-time +1
Quick Apply

Adecco is currently hiring a full-time.This is the perfect role for someone who lives and breathes cars, thrives on precision, and enjoys the intersection of.You'll play a key role in shaping how c... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Full-time
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

Support Executive

eTeamToronto, ON
Full-time

Location: Toronto, ON, CA (On site).Skills: MySQL~Control-M_Workload Scheduling and Automation_Administration.Ability to perform UPDATE| INSERT| DELETE| and JOIN operations.Comfortable writing quer... Show more

SAP Support

LancesoftToronto, ON, CA
Full-time
Quick Apply

Bachelor’s or master’s degree in information technology from an accredited college/university.Business Intelligence/Analytical tools like SAP HANA Cloud, SAP Analytics Cloud.Strong expe... Show more

Systems Support Professional

JoleraToronto, ON, CA
Full-time
Quick Apply

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients.Your clients receive award-winning solutions built... Show more

Home Support Supervisor

Spectrum Health CareNorth York, Ontario, Canada
Full-time

Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.Travel to patient’s homes in the community .Work collaboratively with multidiscip... Show more

IT Support Intern

TSX Inc.Adelaide St W,Toronto
Full-time

Venture outside the ordinary - TMX Careers.The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations ... Show more

Technical support Analyst

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Technical Support Analyst will be working in a cross functional technology team responsible... Show more

Customer Support Specialist 1

Hologic, Inc.Toronto, ON, Canada
Full-time

Customer Support Specialist - 12 month temporary role.The Customer Support Specialist role supports the end-to-end quote-to-cash process across the region, including order management, CRM administr... Show more

IT Support Analyst

Child Development InstituteToronto, ON, CA
CA$70,000.00 yearly
Full-time +1
Quick Apply

Who we are Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.Our mission is to transform the lives of childre... Show more

Customer Support Representative - OMA Insurance

Ontario Medical AssociationRemote - Toronto, ON, ON, Canada
CA$54.00 hourly
Remote
Full-time

Are you looking to join one of ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.We continually seek to ... Show more

Technical Customer Support | Hardware + Software | AI Tools | Hybrid

Randstad CanadaNorth York, Ontario, CA
Permanent
Quick Apply

Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more

Junior Customer Support Agent

Jonas Software UKCanada, Toronto, Ontario
Full-time

Do you want to be a part of a growing technology company in downtown Toronto? We are looking for motivated, qualified candidates to support Leonardo customers as a Level 1 Service Desk Agent.As a S... Show more

Porter (Support Services)

Michael Garron HospitalToronto
Part-time +1

Under the direction of Facility Services Management, the Porter is responsible for assisting the transport of patients and materials throughout the Hospital as directed while focusing on safe work ... Show more

Technical Support Engineer

Yoush ConsultingToronto, Ontario, Canada
CA$80,000.00–CA$120,000.00 yearly
Full-time

YoushConsulting is excited to partner with a Canadian start-up to help build their next global success.We are hiring the best talent in Information Technology in Toronto, and across several Europea... Show more

Senior Customer Support Associate

BlackbaudRemote, Toronto, Canada
Remote
Full-time

We are looking for an experienced Senior Customer Support Associate to join our team in Canada.This role is a highly skilled individual contributor focused on delivering expert‑level support for Bl... Show more

Collections and Customer Support Associate

LoopToronto, Ontario, Canada, M5R 2A9
CA$50,000.00 yearly
Full-time
Quick Apply

Loop is a fast-growing FinTech high growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify t... Show more

Customer Support Representative (12-month Contract)

Nelson Education LTDToronto, ON, CA
CA$45,000.00 yearly
Full-time +1
Quick Apply

As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd.Canada's only heritage education content provider, known for its innovative products and solutions catering to learne... Show more

People also ask
IT Support

IT Support

TEEMAToronto, ON
30+ days ago
Job type
  • Full-time
Job description

  • Provide first-level technical support via phone, email, chat, and ticketing system.

  • Diagnose and resolve hardware, software, and network issues.

  • Log, track, and manage incidents and service requests using ITSM tools.

  • Escalate unresolved issues to appropriate support teams.

  • Assist with onboarding/offboarding tasks including account setup and equipment provisioning.

  • Maintain documentation of procedures, known issues, and solutions.

  • Monitor system alerts and respond to outages or performance issues.

  • Support remote users with VPN, virtual desktops, and mobile device management.

  • Participate in continuous improvement initiatives and contribute to knowledge base articles.


What you must have:

  • Diploma or degree in Information Technology, Computer Science, or related field.

  • 1–3 years of experience in a technical support or help desk role.

  • Strong knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking.

  • Experience with ITSM platform - ServiceNow

  • Excellent communication and customer service skills.

  • Ability to prioritize tasks and work under pressure in a fast-paced environment.

  • ITIL Foundation certification is an asset.


Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.