Customer support Jobs in St. John's, NL
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Customer support • st john s nl
Last updated: 1 day ago
Our employees are at the heart of everything we do.Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s com...Show moreLast updated: 2 days ago
At CoLab, we want to help mechanical engineering teams bring life‑changing products to market years sooner.CoLab is a cloud‑based platform for engineering design review.
We make it easy for subject ...Show moreLast updated: 1 day ago
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
We offer affordable benefits, profit sharing bonuses, ...Show moreLast updated: 6 days ago
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show moreLast updated: 6 days ago
We offer programs to individuals who have a developmental and / or intellectual disability to help them live healthy and active lives in their communities.
Our programs provide a stable, supportive en...Show moreLast updated: 9 days ago
Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to thei...Show moreLast updated: 8 days ago
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely used in breakthrough enterprise in...Show moreLast updated: 5 days ago
Circle K Torbay, Newfoundland and Labrador, Canada.Store 6002113 : 1206 Torbay Road, Torbay, Newfoundland and Labrador A0A 3Z0.
Customer Service Representative.As a Customer Service Representative, Y...Show moreLast updated: 30+ days ago
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
A leading insurance company in Canada seeks a Bilingual Customer Service Representative for Claims Management Services.The role involves answering inquiries, documenting claims, and providing quali...Show moreLast updated: 6 days ago
We offer programs to individuals who have a developmental and / or intellectual disability to help them live healthy and active lives in their communities.
Our programs provide a stable, supportive en...Show moreLast updated: 14 days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 21 days ago
At Viasat, we’re on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show moreLast updated: 21 days ago
As one of the largest airlines in Atlantic Canada,.Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario.
Our success is due to our people, and we’re looking for more great people...Show moreLast updated: 9 days ago
Support Engineer – DevOps Products.If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you ...Show moreLast updated: 30+ days ago
A leading customer service company based in Canada seeks motivated individuals for a customer support role.Candidates will provide inbound support, resolve technical issues, and ensure exceptional ...Show moreLast updated: 7 days ago
A leading fast-food restaurant chain in Terranova y Labrador is seeking a team member who excels in customer service and food preparation.
Responsibilities include greeting customers, preparing food...Show moreLast updated: 30+ days ago
Deskside Support / Help Desk / Field Service Technician.Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activi...Show moreLast updated: 30+ days ago
At Viasat, we’re on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show moreLast updated: 21 days ago
Customer Accounts Representative
Queer TechSan Juan de Terranova, Terranova y Labrador, CAFull-time
Visualization Technical Support Specialist
CoLabSan Juan de Terranova, Terranova y Labrador, CAPermanent
Customer Service / Salesperson
EnidchamberSan Juan de Terranova, Terranova y Labrador, CAFull-time
Customer Service Associate
Savers | Value VillageSan Juan de Terranova, Terranova y Labrador, CAFull-time +1
Developmental Support Worker with Momentum Developmental Support
SeafairSan Juan de Terranova, Terranova y Labrador, CAFull-time
- Promoted
Support Services Administrator
Rentokil InitialSaint John's, NL, CanadaFull-time
Cloud Support Engineer
CanonicalSan Juan de Terranova, Terranova y Labrador, CAFull-time
Customer Service Representative
Circle KTorbay, NL, CAFull-time
- Promoted
Customer Service Associate
Savers / Value VillageSaint John's, NL, CanadaFull-time +1
Bilingual Claims & Customer Support Specialist
IntactSan Juan de Terranova, Terranova y Labrador, CAFull-time
Developmental Support Worker with Momentum Developmental Support
BrightisleSan Juan de Terranova, Terranova y Labrador, CAFull-time
Customer Service Representative
U-Haul International, Inc.San Juan de Terranova, Terranova y Labrador, CAFull-time
Sales Support Specialist
ViasatSan Juan de Terranova, Terranova y Labrador, CAFull-time
Ground Support Supervisor
PAL AirlinesSan Juan de Terranova, Terranova y Labrador, CAFull-time
- Promoted
Support Engineer - DevOps Products
Targeted TalentSaint John's, NL, CanadaFull-time
Remote Tech Support & Customer Care Specialist
ConcentrixSan Juan de Terranova, Terranova y Labrador, CARemote
Full-time
Customer Service & Kitchen Support - Growth & Discounts
Las Vegas PetroleumSan Juan de Terranova, Terranova y Labrador, CAFull-time
Deskside Support
PeopleToGoSt-John's, NL, CanadaFull-time +1
Quick Apply
Sales Support Specialist
RigNetSan Juan de Terranova, Terranova y Labrador, CAFull-time
Customer Accounts Representative
Queer TechSan Juan de Terranova, Terranova y Labrador, CA2 days ago
Job type
- Full-time
Job descriptionOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Salary range (but not limited to) : 43,600 - 53,200 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance) : 5%As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including : experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We are seeking a dedicated Customer Accounts Representative to join our dynamic and expanding Hybrid team in a fast-paced call center environment.As a Customer Accounts Representative, you will be delivering exceptional service to our Brokers and Clients with their billing needs on our inbound queues in a call center setting.This hybrid position is available in our St. Johns office (10 Factory Lane, St. Johns, NL) Join our Customer Accounts Team and play a key role in upholding our dedication to providing exceptional customer service, all while thriving in a fast paced and dynamic call center environment where every day offers new challenges and opportunities for growth! Start Date : Monday March 16, 2026 Work Schedule : Full TimeCandidates must be available to work a 35 hours per week .Shifts will be assigned according to business needs and availability, within the following business hours : Monday to Friday : 8 : 00 a.m. to 8 : 00 p.m. Saturday : 8 : 00 a.m. to 5 : 00 p.m. What you’ll do here : Respond to customer billing needs and offer appropriate accounts guidance in a timely manner via phone in a call center environment. Adhere to call center metrics including an 80% service level by maintaining average handle times and adherence ratios as per corporate expectations. Respond to customer billing needs and offer appropriate accounts guidance using clear and concise written communication via email. Complete billing tasks such as add or update banking information, amend payment schedules, process and review premium refunds, assist with client and broker inquiries related to account needs. Enhance the customer experience by promoting self-service tools and guiding clients through the use of accounts receivable specific digital tools. Ensure accuracy and maintain a high standard of work. Follow applicable workflows while aiming to meet key performance metrics. What you bring to the table : One year of customer service experience, preferably in a call center environment. Previous experience in customer billing a strong asset Effective oral and written communication skills. Strong customer service attitude to maintain favorable business relationships, negotiate tactfully, and problem solve. Detail-oriented with the ability to organize and prioritize workload. Technology-savvy is an asset. Ability to work autonomously. No Canadian work experience required however must be eligible to work in Canada.#LI- HybridIl s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings : up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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