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Customer support Jobs in Scarborough, ON

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Customer support • scarborough on

Last updated: 9 hours ago
  • Promoted
Customer Success and Sales Support Representative

Customer Success and Sales Support Representative

MevotechToronto, ON, Canada
Full-time
Take your Career to the next Level with MEVOTECH.Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Customer Success and Sales ...Show moreLast updated: 9 days ago
  • Promoted
Head of Customer Service & Technical Support

Head of Customer Service & Technical Support

MicromartToronto C6A, ON, Canada
Remote
Full-time
Micromart is redefining convenience - turning any location into a retail opportunity with our Smart Store platform.By combining hardware, software, and data, we’re building a delightful unattended ...Show moreLast updated: 30+ days ago
  • New!
Customer Support Specialist

Customer Support Specialist

DigitailToronto, Ontario, Canada
Full-time
Quick Apply
This role is available as a remote position in the United States or as a hybrid position in Canada.Digitail is the AI operating system for modern veterinary clinics. Digitail continuously improves h...Show moreLast updated: 9 hours ago
Head of Customer Support

Head of Customer Support

WhitecollarsToronto, Canada
Full-time
Company Overview Our client is a leader in EV charging infrastructure and fleet electrification , providing cutting-edge solutions for large-scale fleet operators transitioning to zero-emission tra...Show moreLast updated: 1 day ago
Retention Specialist, Customer Support

Retention Specialist, Customer Support

Themis SolutionsToronto, Ontario, Canada
Full-time
Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely. We are transforming the legal experience for all...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Staffmax Staffing & RecruitingToronto
Temporary
Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ...Show moreLast updated: 30+ days ago
Customer support Specialist

Customer support Specialist

XylemToronto, Ontario, Canada
Full-time
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with.Xy...Show moreLast updated: 11 days ago
  • Promoted
Customer Support Engineer

Customer Support Engineer

vClusterToronto, Canada
Full-time
This range is provided by vCluster.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About vCluster Labs We are a venture‑backed tech startup stri...Show moreLast updated: 22 days ago
Customer Experience Representative Technical Support (Remote)

Customer Experience Representative Technical Support (Remote)

BIS Safety SoftwareToronto, Ontario, Canada
Remote
Full-time
We are expanding our team and are looking to add a positive upbeat team member who cares deeply about delivering amazing customer service. Founded in 2006 BISis proudly headquartered in Sherwood Par...Show moreLast updated: 4 days ago
Customer Support Specialist

Customer Support Specialist

Randstad CanadaMarkham, Ontario, CA
Full-time +1
Quick Apply
Are you a car enthusiast with a passion for delivering an exceptional customer experience? Do you thrive in a vibrant, high-energy environment where you can share your automotive knowledge? Randsta...Show moreLast updated: 1 day ago
Customer Support Representative Eurofins Experchem Laboratories, Inc.

Customer Support Representative Eurofins Experchem Laboratories, Inc.

EurofinsToronto, Ontario, Canada
Full-time
We are seeking a proactive and detail-oriented Customer Support Rep to join our growing team.This role involves managing project execution facilitating communication among stakeholders and ensuring...Show moreLast updated: 5 days ago
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

CB CanadaToronto, Ontario, Canada
Full-time
The Customer Support Specialist facilitates and manages various processes (client specific) within the Contingent Workforce / SOW (Statement of Work) program and associated worker lifecycle process.T...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service & Support Representative

Customer Service & Support Representative

DBNC GroupToronto, ON, Canada
Full-time
Bid13 is an online storage auction platform that connects buyers with storage facilities across Canada.We support a fast-paced, sales-driven environment where great customer experience and operatio...Show moreLast updated: 22 days ago
  • Promoted
Senior Customer Escalations Specialist – B2B Support

Senior Customer Escalations Specialist – B2B Support

EquifaxToronto, Canada
Full-time
A top credit reporting agency in Toronto is looking for a Customer Escalations Specialist.This role involves ensuring customer complaints are addressed promptly while maintaining strong relationshi...Show moreLast updated: 22 days ago
Junior Customer Support Agent

Junior Customer Support Agent

Jonas Software UKCanada, Toronto, Ontario
Full-time
Do you want to be a part of a growing technology company in downtown Toronto? We are looking for motivated, qualified candidates to support Leonardo customers as a Level 1 Service Desk Agent.As a S...Show moreLast updated: 30+ days ago
  • Promoted
Director, Customer Support

Director, Customer Support

RLDatixToronto, ON, Canada
Full-time
Director, Customer Support | Customer Support | North America | Hybrid or Remote.RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare...Show moreLast updated: 6 days ago
  • Promoted
Technical Customer Support Analyst - Remote

Technical Customer Support Analyst - Remote

A&R SolutionsToronto, ON, Canada
Remote
Full-time
Technical Customer Support Analyst - Client-Site Support - REMOTE A&R Solutions Position overview : Reporting to the Regional Field Manager, the Technical Customer Support Analyst is responsible...Show moreLast updated: 14 days ago
  • Promoted
Customer Solutions Advisor – Digital Banking & Support

Customer Solutions Advisor – Digital Banking & Support

Accelerate Her Future®Toronto, Canada
Full-time
A leading finance institution in Toronto is seeking a Customer Service Representative to enhance customer experiences and promote digital banking solutions. This role requires strong customer servic...Show moreLast updated: 19 days ago
  • Promoted
Senior ML Scientist, AI-Driven Customer Support

Senior ML Scientist, AI-Driven Customer Support

AdaToronto, Canada
Full-time
A leading AI customer service firm in Canada seeks a Senior ML Scientist to enhance the AI Agent platform's quality and reliability. You'll partner with teams to solve customer problems through inno...Show moreLast updated: 30+ days ago
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Customer Success and Sales Support Representative

Customer Success and Sales Support Representative

MevotechToronto, ON, Canada
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Take your Career to the next Level with MEVOTECH.

Join Our Team at Mevotech!

Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Customer Success and Sales Support Representative to join our dynamic team.

About Us

Mevotech is a trusted leader in the aftermarket auto parts industry, specializing in driveline, steering, and suspension parts. With over 40 years of experience, we're dedicated to engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best Managed Companies.

Position Overview

The Customer Success & Sales Support Representative is responsible for managing routine inquiries and transactions related to customer accounts. This role involves frontline customer interaction, providing exceptional support to ensure a seamless client experience. The Customer Success & Sales Support Representative will handle administrative tasks, address client needs, and resolve basic issues efficiently, all while maintaining strong relationships with clients. Through effective communication and timely resolution, the Customer Success & Sales Support Representative plays a key role in ensuring customer satisfaction and supporting the overall success of the customer journey.

What you will be working on :

  • Address and resolve client issues promptly, ensuring effective solutions and a positive client experience.
  • Process client inquiries efficiently, providing accurate information and guidance to resolve concerns and meet customer needs.
  • Collaborate with the supply chain team and operations teams to obtain accurate ETAs for backordered or special-order products.
  • Investigate and resolve significant shipping discrepancies, working with carriers and operations teams to address freight damages.
  • Build and maintain strong client relationships through regular, proactive communication.
  • Provide exceptional, friendly customer service in a courteous and professional manner via phone.
  • Process customer inquiries and complaints of varying complexity, ensuring timely and effective resolution.
  • Offer accurate information on stock availability, product pricing, and other customer-related inquiries.
  • Process customer orders with attention to detail, ensuring accurate account and shipping information
  • Process Return Merchandise Authorizations (RMAs) and coordinate pickup arrangements with
  • Process warranty and labour requests, collaborating with internal teams to ensure smooth service delivery
  • Investigate and resolve discrepancies in customer orders, working with Inventory and Finance teams to determine root causes and implement solutions.

What are we looking for :

  • 1-3 Years of experience in account management or a customer service role, with a track record of success in client relationship management.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Strong problem-solving and negotiation abilities, with a focus on delivering exceptional customer experiences.
  • Proficiency in Microsoft Office suite, ERP software, and other relevant tools.
  • Detail-oriented with strong organizational and time management skills.
  • Ability to work independently and collaboratively in a dynamic, fast-paced environment.
  • Asset : Bilingual
  • Working Conditions

  • Hybrid work environment : 4 days onsite
  • Flexible scheduling required
  • Standard office setting
  • Accessibility Accommodations

    Mevotech provides accessibility accommodations during the recruitment process. If you require accommodations, please let us know, and we'll work with you to meet your needs.

    Take the next step in your career journey and join us at Mevotech!

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