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Remote Customer support Jobs in Ottawa, ON

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Customer support • ottawa on

Last updated: 2 hours ago
Customer Support Specialist (Ottawa)

Customer Support Specialist (Ottawa)

FullscriptOttawa, Ontario, Canada
Full-time
Were an industry-leading health technology company on a mission to help people get better.We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust ...Show moreLast updated: 30+ days ago
  • Promoted
Billing & Customer Support

Billing & Customer Support

Kevin Carruthers - Desjardins Insurance AgentOttawa, ON, Canada
Full-time
BILLING & CUSTOMER SUPPORT SPECIALIST NEEDED.We are currently searching for an individual to join our team in Billing & Client support capacity. The candidate must be a self motivated, well ...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Staffmax Staffing & RecruitingOttawa
Temporary
Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ...Show moreLast updated: 30+ days ago
Team Lead, Customer Support & Application Engineering

Team Lead, Customer Support & Application Engineering

GastopsOttawa, ON, CA
Full-time +1
Team Lead, Customer Support & Application Engineering.Team Lead, Customer Support & Application Engineering.Over the last 47 years, Gastops has built a robust business which is recognized worldwide...Show moreLast updated: 2 days ago
Customer Support Specialist — Fast-Paced & Impactful

Customer Support Specialist — Fast-Paced & Impactful

SENSE IncorporatedOttawa, ON, CA
Full-time
A leading tech company is seeking a Korean Marketing Communication Writer to develop clear and impactful marketing copy for various projects. The role requires strong editing and proofreading skills...Show moreLast updated: 2 days ago
Customer Success Associate — Sports Tech, Game-Day Support

Customer Success Associate — Sports Tech, Game-Day Support

GamestratOttawa, ON, CA
Full-time
A growing tech startup in sports is looking for a Customer Success Associate in Ottawa.The role involves providing problem-solving support on game days, assisting customer onboarding, and managing ...Show moreLast updated: 30+ days ago
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Ontario, Canada
Remote
Full-time
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

BGIS Global Integrated Solutions LimitedOttawa, ON, CA
Full-time
A leading facility management provider in Ottawa is seeking a Customer Service Representative to handle client service requests and support building operations. The ideal candidate will have strong ...Show moreLast updated: 23 hours ago
  • New!
Mobility Solutions Customer Support Specialist

Mobility Solutions Customer Support Specialist

National Seating & Mobility, Inc.Ottawa, ON, CA
Full-time
A healthcare solutions provider in Ottawa is seeking a Customer Service Representative to deliver exceptional support to clients regarding medical equipment. Responsibilities include assisting clien...Show moreLast updated: 2 hours ago
French Speaker : International Customer Support (Remote)

French Speaker : International Customer Support (Remote)

Cross Border TalentsOttawa, ON, CA
Remote
Full-time
An international recruitment agency is seeking French-speaking customer service representatives to join their team.This role offers the opportunity to work and live in vibrant locations in Southern...Show moreLast updated: 16 days ago
Bilingual Customer Support Specialist (EN / FR)

Bilingual Customer Support Specialist (EN / FR)

RGH Commercial Equipment ServicesOttawa, ON, CA
Full-time
A leading food equipment service provider located in Ottawa is seeking a full‑time Bilingual Customer Service Representative. The CSR will be the primary contact for customers, ensuring their needs ...Show moreLast updated: 30+ days ago
Remote Tech Support & Customer Care Specialist

Remote Tech Support & Customer Care Specialist

ConcentrixOttawa, ON, CA
Remote
Full-time
A telecommunications company is seeking individuals for an inbound customer support role.Responsibilities include resolving technical issues and providing exceptional service using a call flow guid...Show moreLast updated: 6 days ago
Peer Support

Peer Support

University of OttawaOttawa, ON, CA
Full-time
Posting Reason : • •New Position • •Faculty / Service - Department : • •Wellness, Residence Training and Development • •# of Open Positions : • •7 • •Posting Dates (YYYY / MM / DD) : • •2025 / 12 / 15 - 2026 / 02 / 02 • •Note • • : Ap...Show moreLast updated: 20 days ago
Technical Support Analyst – Hybrid, SaaS & Customer Champion

Technical Support Analyst – Hybrid, SaaS & Customer Champion

TrueContextOttawa, ON, CA
Full-time
A software development company in Ottawa seeks a Technical Analyst to deliver exceptional customer support.The role requires strong troubleshooting skills, the ability to communicate technical jarg...Show moreLast updated: 5 days ago
Customer Support Representative

Customer Support Representative

ArsenaultOttawa, ON, CA
Full-time
About the job Customer Support Representative.As a Arsenault Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigne...Show moreLast updated: 6 days ago
Retail Support Associate - Customer Service & Stock

Retail Support Associate - Customer Service & Stock

Loblaw Companies LimitedOttawa, ON, CA
Full-time
A grocery store chain located in Ottawa is looking for a Store Colleague.In this role, you will provide excellent customer service, ensure shelves are stocked, and maintain product displays.Flexibi...Show moreLast updated: 2 days ago
Customer Service & Equipment Support — Quick Start Pay

Customer Service & Equipment Support — Quick Start Pay

U-HaulOttawa, ON, CA
Full-time
A national moving equipment rental company in Ottawa is seeking a Customer Service Representative to assist customers and manage equipment rentals. The role involves using U-Scan technology, cleanin...Show moreLast updated: 8 days ago
Customer Support & Admin Associate (Part-Time, PM Shift)

Customer Support & Admin Associate (Part-Time, PM Shift)

FedEx GroupOttawa, ON, CA
Part-time
A leading logistics company is seeking candidates for a part-time position focused on providing customer assistance and performing necessary administrative duties. Ideal candidates will have a high ...Show moreLast updated: 2 days ago
Business Support

Business Support

CloseReach Ltd.Ottawa, ON, CA
Full-time +1
CloseReach is currently looking for a highly motivated individual to join our Customer Success team for full-time, permanent employment. Reporting to the President, your primary responsibilities wil...Show moreLast updated: 5 days ago
People also ask
Customer Support Specialist (Ottawa)

Customer Support Specialist (Ottawa)

FullscriptOttawa, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

About Fullscript

Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most : helping people get better.

This is your invitation.

Bring your ideas your grit and your care for people.

Join us and shape the future of care.

Were seeking a Customer Success Specialist to provide our customers with an exceptional experience in our Ottawa ON area .

Who you are :

  • Service Obsessed - its about proactive personalized efficient help that builds relationships!
  • Master of Details - essential for troubleshooting and making sure weve answered all questions accurately.
  • Relationship Builder - highly empathetic and strong interpersonal skills.
  • Tech-savvy - interest and curiosity in how things work passionate about new tech tools and sharing tips & tricks with other people.

What you bring to the table :

  • A passion for customer satisfaction and a naturally engaging personality.
  • Ability to multi-task and manage all customer service platforms.
  • A strong commitment to excellence in all you do!
  • Exceptional verbal and written communication skills.
  • Strong organizational skills and the ability to manage information from various sources simultaneously.
  • An adaptable nature ready to embrace change and tackle new challenges.
  • A team player mindset eager to work closely with colleagues to create an extraordinary user experience.
  • Flexibility with scheduling to ensure optimal coverage for customers across the US and Canada.
  • Experience with Gladly and other SaaS productivity tools would be a bonus.
  • Basic understanding of frontend or backend development.
  • Knowledge or interest in integrative health or any wellness certifications would be advantageous.
  • What youll do :

  • Work closely with our customers via phone email and live chat to identify opportunities to enhance their experience.
  • Troubleshoot issues and recommend or explain product and service features that best meet the customers needs.
  • Resolve complex customer inquiries through the use of various customer support tools and personal product knowledge.
  • Build sustainable relationships through open and interactive communication.
  • Collaborate with your team to devise new strategies to surprise and delight our customers.
  • Coordinate with your team to ensure support coverage during all business hours.
  • Identify trends in issues and feedback and report them to your supervisor.
  • Be a champion of our brand and uphold our commitment to customer satisfaction.
  • What we can offer you :

  • While this position is a hybrid role we are only pursuing candidates in Ottawa and surrounding cities.
  • Ability to work Wherever You Work Well
  • Flexible Paid Time Off program
  • Fullscripts RRSP match program
  • Stock Options
  • Custom benefits package (medical dental vision) with HSA
  • Discount on Fullscript catalog of products for family & friends
  • Training budget and company-wide learning initiatives
  • Employee Wellness Programs
  • Why Fullscript

    Great work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.

    What to Know Before You Apply

    Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page. Were not able to respond to individual messages about open roles on email or social channels.

    Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.

    All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.

    We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

    Learn More

    @fullscriptHQ on instagram

    Lets make healthcare whole

    We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

    Required Experience :

    IC

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1