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Remote Customer support Jobs in Montreal-Ouest, QC

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Customer support • montreal ouest qc

Last updated: 4 days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
Full-time
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Millesime Modern CellarsMontréal, QC, CA
Part-time +1
Role : Customer Support Specialist.Work Hours : Part-Time (20-25 hours / week).Location : In Office (7755 Boul.Saint-Laurent, Montréal, QC H2R 1X1, Canada). We are looking for a highly organized and clie...Show moreLast updated: 6 days ago
  • Promoted
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

FortNineMontreal, Montreal (administrative region), CA
Full-time
A leading e-commerce company in Montreal is seeking a Customer Service Representative.This full-time position offers a starting salary of $20 / hour, increasing to $21. Candidates should be bilingual ...Show moreLast updated: 28 days ago
  • Promoted
Part-time Customer Support (Contractor)

Part-time Customer Support (Contractor)

Crypto Pro NetworkMontreal, Montreal (administrative region), CA
Part-time +1
At Shakepay, we’re on a mission to usher in the Bitcoin golden age.We’re reimagining financial services to give every Canadian their fair shake. Our culture is built around doing work that matters, ...Show moreLast updated: 22 days ago
  • Promoted
Warehouse / Customer Support

Warehouse / Customer Support

IDN-CanadaMontreal, QC, Canada
Full-time +1
We are currently seeking candidates for a permanent full-time.Branch! Opportunities to grow within the company.Strong verbal & written communication skills in English & French.The ability t...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Customer Support

Manager, Customer Support

MaintainXMontreal, Montreal (administrative region), CA
Full-time
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments.We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations ...Show moreLast updated: 20 days ago
  • Promoted
Technical Support Specialist — Customer Service

Technical Support Specialist — Customer Service

D-BOX Technologies Inc.Longueuil, Montérégie, CA
Full-time
A leading technology company in Longueuil is seeking a Technical Specialist for Customer Service.This role involves providing technical assistance to internal and external customers, participating ...Show moreLast updated: 20 days ago
  • Promoted
Customer Support Engineer

Customer Support Engineer

Telcobridges Inc.Montreal, Montreal (administrative region), CA
Full-time
Reporting to the Director of Customer Service, the Customer Support Engineer provides technical assistance to customers worldwide relating to the use of TelcoBridges’ products.TelcoBridges offers a...Show moreLast updated: 30+ days ago
  • Promoted
Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support

Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support

21TSIMontreal, Montreal (administrative region), CA
Full-time
Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support.TSI is rewriting the rules and shaping the future of the sports industry. In just five years, we've l...Show moreLast updated: 15 days ago
Customer Service and Technical Support Specialist

Customer Service and Technical Support Specialist

Randstad CanadaMontreal, Quebec, CA
Full-time +2
Quick Apply
Would you like to work for an eco-friendly company in the plumbing industry?.Are you dynamic, passionate about customer service, and technical support?. We are looking for a bilingual customer servi...Show moreLast updated: 30+ days ago
  • Promoted
Associé au Support Client / Customer Support Associate (Montreal)

Associé au Support Client / Customer Support Associate (Montreal)

Konica Minolta Business Solutions U.S.A., Inc.Montreal, Montreal (administrative region), CA
Full-time
Rejoignez une équipe dynamique où votre sens du détail et vos compétences en résolution de problèmes auront un réel impact ! En tant qu’Associé au Support Client, vous jouerez un rôle clé pour gara...Show moreLast updated: 28 days ago
  • Promoted
Technical Support Specialist, Customer Service

Technical Support Specialist, Customer Service

SiemensMontreal, Montreal (administrative region), CA
Full-time
Spécialiste du support technique, service clientèle.Nous recherchons des personnes dévouées et talentueuses, capables de relever des défis en constante évolution, de répondre aux besoins des client...Show moreLast updated: 4 days ago
  • Promoted
Associé au Support Client / Customer Support Associate (Montreal)

Associé au Support Client / Customer Support Associate (Montreal)

Konica Minolta Business Solutions CanadaMontreal, Montreal (administrative region), CA
Full-time
Join a dynamic team where your attention to detail and problem‑solving skills make a real impact! As a Customer Support Associate, you will play a key role in ensuring seamless service for our cust...Show moreLast updated: 20 days ago
  • Promoted
Customer Support Manager

Customer Support Manager

AlvéoleMontreal, Montreal (administrative region), CA
Full-time +1
Bilingual Talent Acquisition Specialist @Alvéole | People listener | Bee whisperer.Montreal (in person 4 days a week).Full-time permanent contract 40h a week. Alvéole is on a mission to reconnect pe...Show moreLast updated: 5 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Z953Montreal, Montreal (administrative region), CA
Full-time
At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA.Keen on joining a team of tech-savvy music lovers in a stimulating and fun work environment?.Stingray ...Show moreLast updated: 30+ days ago
  • Promoted
Technologist, Configuration Management Customer Support

Technologist, Configuration Management Customer Support

BombardierDorval, QC, CA
Full-time
When applicable, Bombardier promotes flexible and hybrid work policies.At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and b...Show moreLast updated: 21 days ago
  • Promoted
Customer Support Team Lead

Customer Support Team Lead

StingrayMontreal, Montreal (administrative region), CA
Full-time
At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA.Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimula...Show moreLast updated: 17 days ago
  • Promoted
Customer Support Specialist (Part time)

Customer Support Specialist (Part time)

NearaMontreal, Montreal (administrative region), CA
Part-time
Job type : Part Time • Department : Customer Success • Work type : Hybrid • CAD 45000 -55000 / year.Zeffy is the fastest-growing nonprofit platform in North America,. We are already working with more t...Show moreLast updated: 20 days ago
  • Promoted
Technologist, Configuration Management Customer Support

Technologist, Configuration Management Customer Support

Bombardier Transportation GmbHDorval, QC, CA
Full-time
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Technologist, Configuration Management Customer Support. When applicable, Bombardier promotes flexible and h...Show moreLast updated: 29 days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Primary Job Posting Location :

Lachine, Quebec Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description :

This position supports customer accounts in a traditional Supply Chain Solutions (SCS) operations environment. This position analyzes and responds to customers requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities. This position reviews rates, tracks shipments and orders, prepares reports, and updates customer files and profiles. This position maintains ongoing relationships with customers and assists with customer set ups. This position provides service failure recovery management. This position provides back-up support to customer accounts and provides customer training on SCS systems. This position may require travel to customer locations for business and quality reviews.

Job duties include, but are not limited to :

  • On-boarding / implementing new customers, educating new customers on our products and services
  • Assisting customers with claims on damaged / lost shipments
  • Communicating the status of ongoing claims to customers
  • Monitoring customer activity to ensure positive trending and profitability
  • Building / updating / sharing performance reports for key accounts
  • Training customers on the claims process and other best practices
  • Identifying penetration opportunities, executing sales support, and performing administrative duties whenever necessary.

An ideal candidate :

  • Understands how shipping protection works, is aware of our competitors as well as our general position in the market relative to them.
  • Can identify and assess our customers’ business needs through various means, such as conducting customer analyses, competitive analyses, and through regular interaction with the customer.
  • Has attention to detail and is able to accurately read and interpret financial reporting in order to make recommendations to our customers.
  • Has a basic understanding of supply chain concepts, and the ability to identify risks in the supply chain to help our customers mitigate their losses and keep their accounts profitable with us.
  • Job Requirements :

  • Professional Fluency in English (written and spoken)
  • Professional Fluency in French (written and spoken)
  • Has experience in either customer service or sales
  • Bachelor’s degree in a business / financial / logistics related field - Preferred
  • Other :

  • Day Shift Schedule Monday to Friday : 8AM to 5PM
  • Hybrid working model; work from home some days of the week, presence required in the office at 1221, 32nd avenue, Lachine some days of the week.
  • UPS Supply Chain Solutions offers a competitive compensation package including :

  • Salary between $51, 750.00 - $54, 984.00 annually based on experience and education
  • Defined Contribution Pension Plan, employer contribution up to 6.5%
  • Registered Savings Plan
  • Stock Purchase Plan
  • Education Assistance Program
  • Employee Assistance Program for you and your family
  • 5 discretionary days per year + vacation + floater days available
  • Variety of store discounts for our UPSers.
  • Career development and progression opportunities across multiple business units and geographies
  • Competitive Benefits coverage and premium paid by the employer which includes :

  • Life Insurance for you and your family
  • Variety of specialists : Osteopath, Naturopath, Masseur, Acupuncturist, Speech Therapist, Dietician, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social Worker, etc.
  • Emergency Travel Assistance
  • Medical services and supplies such as ambulance, hearing aids, private nurse, orthopedic shoes, etc.
  • Vision care including eye exam, glasses or contacts
  • Dental including orthodontics services
  • Short Term and Long-Term Disability benefits
  • UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.