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Remote Customer support Jobs in Montreal-Ouest, QC
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Customer support • montreal ouest qc
Customer Support Specialist
CB CanadaMontreal, Quebec, Canada- Promoted
Customer Support Specialist
Millesime Modern CellarsMontréal, QC, CA- Promoted
Bilingual Customer Support Specialist
FortNineMontreal, Montreal (administrative region), CA- Promoted
Part-time Customer Support (Contractor)
Crypto Pro NetworkMontreal, Montreal (administrative region), CA- Promoted
Warehouse / Customer Support
IDN-CanadaMontreal, QC, Canada- Promoted
Manager, Customer Support
MaintainXMontreal, Montreal (administrative region), CA- Promoted
Technical Support Specialist — Customer Service
D-BOX Technologies Inc.Longueuil, Montérégie, CA- Promoted
Customer Support Engineer
Telcobridges Inc.Montreal, Montreal (administrative region), CA- Promoted
Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support
21TSIMontreal, Montreal (administrative region), CACustomer Service and Technical Support Specialist
Randstad CanadaMontreal, Quebec, CA- Promoted
Associé au Support Client / Customer Support Associate (Montreal)
Konica Minolta Business Solutions U.S.A., Inc.Montreal, Montreal (administrative region), CA- Promoted
Technical Support Specialist, Customer Service
SiemensMontreal, Montreal (administrative region), CA- Promoted
Associé au Support Client / Customer Support Associate (Montreal)
Konica Minolta Business Solutions CanadaMontreal, Montreal (administrative region), CA- Promoted
Customer Support Manager
AlvéoleMontreal, Montreal (administrative region), CA- Promoted
Customer Support Specialist
Z953Montreal, Montreal (administrative region), CA- Promoted
Technologist, Configuration Management Customer Support
BombardierDorval, QC, CA- Promoted
Customer Support Team Lead
StingrayMontreal, Montreal (administrative region), CA- Promoted
Customer Support Specialist (Part time)
NearaMontreal, Montreal (administrative region), CA- Promoted
Technologist, Configuration Management Customer Support
Bombardier Transportation GmbHDorval, QC, CA- Lethbridge, AB (from $ 33,638 to $ 179,200 year)
- Etobicoke, ON (from $ 39,000 to $ 175,157 year)
- Coquitlam, BC (from $ 59,875 to $ 171,823 year)
- Longueuil, QC (from $ 67,196 to $ 162,884 year)
- Sault Ste. Marie, ON (from $ 49,144 to $ 159,375 year)
- Maple Ridge, BC (from $ 35,100 to $ 155,135 year)
- Granby, QC (from $ 49,491 to $ 149,054 year)
- Three Hills, AB (from $ 38,936 to $ 137,940 year)
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Customer Support Specialist
CB CanadaMontreal, Quebec, Canada- Full-time
Primary Job Posting Location :
Lachine, Quebec Canada
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description :
This position supports customer accounts in a traditional Supply Chain Solutions (SCS) operations environment. This position analyzes and responds to customers requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities. This position reviews rates, tracks shipments and orders, prepares reports, and updates customer files and profiles. This position maintains ongoing relationships with customers and assists with customer set ups. This position provides service failure recovery management. This position provides back-up support to customer accounts and provides customer training on SCS systems. This position may require travel to customer locations for business and quality reviews.
Job duties include, but are not limited to :
- On-boarding / implementing new customers, educating new customers on our products and services
- Assisting customers with claims on damaged / lost shipments
- Communicating the status of ongoing claims to customers
- Monitoring customer activity to ensure positive trending and profitability
- Building / updating / sharing performance reports for key accounts
- Training customers on the claims process and other best practices
- Identifying penetration opportunities, executing sales support, and performing administrative duties whenever necessary.
An ideal candidate :
Job Requirements :
Other :
UPS Supply Chain Solutions offers a competitive compensation package including :
Competitive Benefits coverage and premium paid by the employer which includes :
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.