Remote Customer support Jobs in East York, ON
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Customer support • east york on
Last updated: 1 day ago
Hey! We're The Rundown, the world's largest AI community.We inform millions of people around the world about everything going on in AI, why it actually matters, and how you can apply it to your wor...Show moreLast updated: 7 days ago
With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.
Our mission is to simplify team management and...Show moreLast updated: 5 days ago
At Aviso, we are dedicated to improving the financial well‑being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a...Show moreLast updated: 30+ days ago
Customer Support Analyst Customer Support Canada or USA Hybrid / Remote.RLDatix (RLD) is on a mission to help raise the standard of careeverywhere.
Trusted by over 10000 healthcare organizations ar...Show moreLast updated: 30+ days ago
Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.
We are transforming the legal experience for all...Show moreLast updated: 24 days ago
We are seeking a dedicated Digital Customer Support Agent to join our team for a three-month contract, with the potential for extension.
The successful candidate will be responsible for managing gue...Show moreLast updated: 30+ days ago
Chexy is the first payment platform enabling Canadians to earn rewards on their largest monthly expense while also building their credit.
We’re a dynamic startup where you can make a significant imp...Show moreLast updated: 30+ days ago
Direct message the job poster from Contra.People Ops and Recruiting @ Contra | PHR.Contra is building the world’s first professional network for independent creatives and the companies that hire th...Show moreLast updated: 3 days ago
With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.
Our mission is to simplify team management and...Show moreLast updated: 7 days ago
Founded in 2015, Maple is a fast‑growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, nurse practitione...Show moreLast updated: 18 days ago
This range is provided by Uline.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Pay from $31 to $36 per hour with significant growth and earning...Show moreLast updated: 4 days ago
At Aviso, we are dedicated to improving the financial well‑being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a...Show moreLast updated: 30+ days ago
This range is provided by vCluster.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We are a venture‑backed tech startup striving to be the leadi...Show moreLast updated: 24 days ago
Commercial Customer Support Representative.Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets.Its core purp...Show moreLast updated: 1 day ago
At Klue, We’re Building the Future of Competitive Intelligence.Klue Customer Success is hiring!.Klue Support is evolving from humans answering tickets to humans training AI agents that answer ticke...Show moreLast updated: 14 days ago
Do you want to be a part of a growing technology company in downtown Toronto? We are looking for motivated, qualified candidates to support Leonardo customers as a Level 1 Service Desk Agent.As a S...Show moreLast updated: 30+ days ago
Junior Customer Support Agent page is loaded • •Junior Customer Support Agent • •locationsCanada - Toronto - Ontario time typeFull time posted onPosted 30+ Days Ago job requisition idR31768 ...Show moreLast updated: 30+ days ago
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for ...Show moreLast updated: 21 days ago
Manager, Customer Support Enablement.Manager, Customer Support Enablement.AgencyAnalytics team! AgencyAnalytics helps digital marketing agencies grow by simplifying client reporting and empowering ...Show moreLast updated: 30+ days ago
Customer Support + Community
The Rundown AI, Inc.Toronto, ON, CAFull-time
Customer Support Representative
7shiftsToronto, ON, CAFull-time
Supervisor, Customer Support
Aviso WealthToronto, ON, CAFull-time
Customer Support Analyst
RLDatixToronto, Ontario, CanadaFull-time
Retention Specialist, Customer Support
Themis SolutionsToronto, Ontario, CanadaFull-time
Customer Support Agent
Insight GlobalToronto, ON, CATemporary
Customer Support Representative
Chexy Co.Toronto, ON, CAFull-time
Customer Support (weekends)
ContraToronto, ON, CAFull-time
Customer Support Representative
7shifts Inc.Toronto, ON, CAFull-time
Manager, Customer Support
MapleToronto, ON, CAFull-time
Customer Support Specialist
UlineToronto, ON, CAFull-time
Supervisor, Customer Support
Aviso Wealth IncToronto, ON, CAFull-time
Customer Support Engineer
vClusterToronto, ON, CAFull-time
Commercial Customer Support Representative
Safran GroupToronto, ON, CAFull-time +2
Customer Support Analyst
KlueToronto, ON, CAFull-time
Junior Customer Support Agent
Jonas SoftwareToronto, ON, CAFull-time
Junior Customer Support Agent
EWS GroupToronto, ON, CAFull-time
Customer Support Specialist
ClioToronto, ON, CAPermanent
Manager, Customer Support Enablement
AgencyAnalyticsToronto, ON, CAPermanent
- Lethbridge, AB (from $ 33,638 to $ 179,200 year)
- Etobicoke, ON (from $ 39,000 to $ 175,157 year)
- Coquitlam, BC (from $ 59,875 to $ 171,823 year)
- Longueuil, QC (from $ 67,196 to $ 162,884 year)
- Sault Ste. Marie, ON (from $ 49,144 to $ 159,375 year)
- Maple Ridge, BC (from $ 35,100 to $ 155,135 year)
- Granby, QC (from $ 49,491 to $ 149,054 year)
- Three Hills, AB (from $ 38,936 to $ 137,940 year)
Customer Support + Community
The Rundown AI, Inc.Toronto, ON, CA7 days ago
Job type
- Full-time
Job descriptionHas experience in customer support, customer success, or community at a subscription product, edTech, or creator business Excellent written communication - clear, calm, and high-trust Analytical : comfortable with tracking trends, running lightweight research, and building simple dashboards Comfortable being forward-facing (hosting or co-hosting workshops, engaging publicly) High ownership : you don’t wait to be told; you build systems and fix problems Deeply interested in AI and excited to help people learn and apply it in real life Be a key part of a leading global AI media and education company, shaping the future of AI implementation and impacting millions of businesses, entrepreneurs, investors, creators, and tech professionals. A fast-paced work environment surrounded by a team excited and passionate about the future of AI. Free and early access to AI tools before public launch. Free access to The Rundown AI University. Substantial growth opportunities in the role and within the company. Competitive compensation and a flexible schedule. Fully remote. Our team members live in Canada, USA, UK, Switzerland, and more.
Customer Support + Community
Hey! We're The Rundown, the world's largest AI community. We inform millions of people around the world about everything going on in AI, why it actually matters, and how you can apply it to your work and life.
Since launching in January 2023, our flagship daily newsletter and social media channels engage with millions of people each day, and our AI University gets hands-on and educates thousands of members how to use the tools that are quickly becoming a part of daily work.
Our mission is to help 1 billion people work faster using AI and contribute to a more productive society. If you share our passion, we'd love to chat! ❤️
About the role
As our Customer Support + Community lead, you’ll be the front line of our brand and the voice of our users. You’ll run support end-to-end (inbox + workflows), build deeper community engagement, and turn customer conversations into clear insights that improve retention, product, and education outcomes.
This is a role for someone who is both warm and forward-facing but also analytical and systems-driven.
Key Responsibilities
- Own the support inbox : respond, resolve, and maintain a high-quality support experience
- Create and maintain support systems : macros, tagging, SOPs, internal documentation, and a lightweight knowledge base
- Act as the face of the community : drive engagement, keep conversations healthy, and surface what users want / need
- Research our users continuously (surveys, interviews, support patterns) and translate insights into action
- Support and help host / co-host workshops with expert guests (logistics, moderation, follow-ups, community support)
- Track and report customer success metrics : NPS, completion rates, churn reasons, top issues, response time / quality
- Run competitor research and identify clear opportunities to improve our experience + outcomes
- Partner with Education / Editorial / Growth to close loops quickly (bugs, confusion, curriculum gaps, feature requests)
Our ideal candidate
What we offer
Location
How to apply
Apply here
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