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Customer success manager Jobs in Windsor, ON

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Customer success manager • windsor on

Last updated: 2 hours ago
Customer Success Manager (Enterprise)

Customer Success Manager (Enterprise)

BridgitON, CA
Remote
Full-time
Quick Apply
The construction industry is facing a.The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planni...Show moreLast updated: 30+ days ago
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Ontario, Canada
Remote
Full-time
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
Manager-Customer Marketing-Consumer Goods

Manager-Customer Marketing-Consumer Goods

TELUS Agriculture & Consumer GoodsOntario, Canada
Full-time
TELUS Agriculture & Consumer Goods is a great place to work.You can see it in our team members.The diversity of the team and their unique contributions set us apart from the competition.Our suc...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Sr Customer Service Representative

Sr Customer Service Representative

MotionWindsor, Windsor, Canada
Full-time
Sr Customer Service Representative.Be among the first 25 applicants.Sr Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately ful...Show moreLast updated: 2 hours ago
  • Promoted
Assistant Meat Department Head - Full Time

Assistant Meat Department Head - Full Time

Metro MonWindsor, Windsor, Canada
Full-time +1
Assistant Meat Department Head - Full Time.Be in the action and help make the difference when serving our customers.Become a brand ambassador and share your passion for food with our customers! Our...Show moreLast updated: 22 days ago
  • Promoted
Sales Associate

Sales Associate

RootsLasalle, Essex County, Canada
Full-time
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build rela...Show moreLast updated: 11 days ago
iOS Software Engineer III, Subreddit Success

iOS Software Engineer III, Subreddit Success

redditRemote, Ontario, Canada
Remote
Full-time
Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago
  • Promoted
Senior Product Manager

Senior Product Manager

Staffing Lab LLCOntario, Canada
Full-time
Staffing Lab represents a client that has asked us to assist in identifying a candidate for a Full Time Senior Product Manager for an opening within their organization. My client is looking for some...Show moreLast updated: 30+ days ago
  • Promoted
Part-Time Assistant Manager - Level 1

Part-Time Assistant Manager - Level 1

BoxLunchWindsor, Windsor, Canada
Part-time
We’re looking for music and pop culture fanatics to help create the best experience for our customers.As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by s...Show moreLast updated: 30+ days ago
  • Promoted
Key Holder

Key Holder

SNDL Inc.Windsor, Windsor, Canada
Full-time +1
We operate primarily via our Value Buds banner, which has a simple mission : deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering...Show moreLast updated: 7 days ago
  • Promoted
Sales Associate

Sales Associate

Roots Corp.Lasalle, Essex County, Canada
Full-time
Posted Monday, June 9, 2025 at 4 : 00 AM.Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptio...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Sales Trainee - Site Built

Sales Trainee - Site Built

Universal Forest Products, Inc.Windsor, Windsor, Canada
Full-time
Sales Trainee - Site Built page is loaded.Apply locations New Windsor, MD time type Full time posted on Posted 5 Days Ago job requisition id R15754. UFP Site Built is the leader in designing and man...Show moreLast updated: 3 hours ago
  • Promoted
  • New!
Warehouse Manager (FT Windsor)

Warehouse Manager (FT Windsor)

Tepperman'sWindsor, Windsor, Canada
Full-time
Posted Thursday, June 12, 2025 at 4 : 00 AM.Lead, Strategize, and Drive Operational Excellence in a.This full-time, in-person role at our Windsor Tepperman’s location is an immediate opportunity to...Show moreLast updated: 3 hours ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyOntario
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
  • Promoted
Keyholder

Keyholder

TorridDevonshire, ON, Canada
Full-time
At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Show moreLast updated: 25 days ago
  • Promoted
Assistant Responsable du Département Viande - Temps Plein

Assistant Responsable du Département Viande - Temps Plein

McConnell FoundationWindsor, Windsor, Canada
Full-time +1
Assistant Meat Department Head - Full Time.Be in the action and help make the difference when serving our customers.Become a brand ambassador and share your passion for food with our customers! Our...Show moreLast updated: 4 days ago
  • Promoted
General Manager

General Manager

Expretio TechnologiesWindsor, Windsor, Canada
Full-time
This position is open to candidates who can work remotely from the United States and Canada.Expretio Technologies is an innovative company focused on pricing optimization and transport intelligence...Show moreLast updated: 6 days ago
  • Promoted
Part-Time Assistant Manager - Level 1

Part-Time Assistant Manager - Level 1

BoxLunch & Hot TopicWindsor, Windsor, Canada
Part-time
We’re looking for music and pop culture fanatics to help create the best experience for our customers.As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a key part of our success by su...Show moreLast updated: 22 days ago
  • Promoted
Assistant Manager - Dougall & Cabana Rd, Windsor, ON

Assistant Manager - Dougall & Cabana Rd, Windsor, ON

ScotiabankWindsor, Windsor, Canada
Full-time
Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships.Assist with building and strengthening existing and new customer relationships...Show moreLast updated: 3 days ago
People also ask
Customer Success Manager (Enterprise)

Customer Success Manager (Enterprise)

BridgitON, CA
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

The construction industry is facing a severe labor shortage . The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching in 2019, there is significant opportunity ahead as we continue to innovate and broaden our offering.

What You will Do

As a Customer Success Manager, Enterprise , you will be responsible for building strong relationships with key stakeholders, ensuring customers achieve meaningful outcomes, and expanding their partnership with Bridgit. You’ll collaborate closely with cross-functional teams to advocate for your customers, drive product adoption, and help shape scalable success strategies.

You can expect to :

  • Lead the post-sale customer journey, from onboarding through renewal and expansion.
  • Act as the strategic advisor and advocate for your customers’ goals and needs.
  • Collaborate internally across Sales, Product, Support, and Onboarding to deliver a seamless customer experience.
  • Deliver measurable impact by driving adoption, retention, and customer growth.

What you will bring

  • Current and future Bridgitrons embody these core values :
  • Build Together, Win Together :   Committed to pursuing the best outcomes and advancing toward shared goals. When faced with challenges, they maintain composure and reliability and work as a team.  Proactively remove roadblocks to maintain momentum and achieve goals.  As a team, they embody a solution-oriented attitude and drive to win.
  • Take Action, Drive Impact :   Ensure efforts contribute directly to goals.  Step up and offer innovative solutions to overcome obstacles and improve processes.  Leverage the ability to think independently and strategically.  Navigate uncharted territory effectively while also laying a foundation for sustainable growth and success.
  • No Grit, No Pearl : Embrace the gritty aspects of the journey to success.  Pitch in wholeheartedly and recognize that no task is beneath us when it contributes to Bridgit’s collective success.  Believe that confronting ambiguity or adversity with determination, not only strengthens resilience but also fosters growth, driving continuous improvement and achievement.
  • Does that sound like you? Great! Here’s what we’re looking for :

    As a Customer Success Manager, Enterprise, you’ll be the strategic partner for some of Bridgit’s largest and most complex customers. You’ll work closely with key stakeholders to drive adoption, deliver meaningful outcomes, and ensure long-term success with our solutions. Acting as the primary point of contact, you’ll bring a consultative approach to guiding customers through every stage of their journey—from onboarding to expansion.

    What You’ll Do :

  • Act as a trusted advisor to enterprise customers, aligning their business goals with the value Bridgit provides.
  • Support a structured and high-touch onboarding process, setting the foundation for long-term success.
  • Drive product adoption and engagement strategies tailored to each customer’s unique needs and operating model.
  • Proactively identify risks and opportunities within accounts and develop action plans to address them.
  • Facilitate strategic business reviews that highlight impact, encourage alignment, and reinforce value.
  • Partner cross-functionally with Product, Sales, and Support to ensure a seamless customer experience and advocate for customer needs.
  • Support the renewal strategy and partner with Sales to identify and support expansion opportunities.
  • Monitor key account metrics and usage trends to keep goals on track and surface insights.
  • What We’re Looking For

    Must-Haves :

  • 5+ years in Customer Success, Account Management, or a similar customer-facing role—ideally within a high-growth SaaS environment.
  • Proven success managing enterprise accounts, including navigating complex stakeholder relationships and driving strategic outcomes.
  • A proactive problem-solver who doesn’t wait for someone else to notice an issue—you're quick to raise your hand, suggest improvements, and take ownership of building a solution.
  • Deep customer empathy with a track record of strengthening relationships and delivering impact—you’re always looking for ways to create value.
  • Strong organizational and project management skills with the ability to prioritize, stay ahead of deadlines, and manage multiple initiatives at once.
  • Experience using customer data to drive conversations, engagement strategies, and decision-making.
  • Nice-to-Haves :

  • Experience working with midmarket or enterprise customers in construction, project management, or related tech industries.
  • Familiarity with tools like Salesforce or other CRMs.
  • A passion for improving how things work—you enjoy building repeatable processes and workflows that help teams scale efficiently.
  • Who You Are :

  • Highly organized and detail-oriented—you don’t let things slip through the cracks.
  • A natural problem-solver who thrives on turning challenges into actionable solutions.
  • An excellent communicator who can simplify complex topics and tailor your message to your audience.
  • Collaborative by nature—you work well across teams and bring others along with you.
  • We believe that creativity, enthusiasm, and drive are the keys to success. We recognize that many of the skills we’ve developed over our careers are often transferable. If you’re not sure you meet every qualification but feel you have other experience relevant to the role, we encourage you to apply.

    What you will enjoy :

  • A collaborative, autonomous environment where you can make an impact quickly
  • A culture that encourages innovation and professional growth
  • Competitive salary and equity options
  • Perks and benefits including unlimited vacation, 4-hour Fridays
  • Bridgit values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, 2SLGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process, please advise us of any needs as required.

    About us : Founded in 2012, Bridgit is a privately held Series B company, having raised over $43.5 million CAD in funding, from investors like Camber Creek, Export Development Canada, Salesforce Ventures, Storm Ventures, and more.