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Customer service trainer • scarborough on
- Promoted
Customer Service Specialist
Marathon Mortgage Corp.Toronto, ON, CA- Promoted
Customer Service Representative
Tracey Pether Insurance AgencyToronto, ON, CACustomer Service Representative
BMOToronto, Ontario, CanadaCustomer Service Representative
ARAG Legal SolutionsToronto, Ontario, CanadaCustomer Service Manager
AliaxisToronto, Ontario, Canada- Promoted
customer service service representative
Cheryl Moulton Insurance AgencyMarkham, ON, CanadaSr. Customer Service Representative
Robert HalfMarkham, ON, CA- Promoted
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Customer Service Representative
Lifemark Health GroupToronto, ON, CACustomer Service Manager
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Customer Service Supervisor
Neighbour ExpressToronto, ON, CA- Vancouver, BC (from $ 80,045 to $ 91,314 year)
- St. John's, NL (from $ 42,900 to $ 80,933 year)
- Toronto, ON (from $ 64,940 to $ 80,712 year)
- Old toronto, ON (from $ 64,940 to $ 80,712 year)
- Calgary, AB (from $ 39,293 to $ 73,958 year)
- Montreal, QC (from $ 45,050 to $ 64,350 year)
- North York, ON (from $ 35,802 to $ 46,118 year)
- East York, ON (from $ 35,802 to $ 45,435 year)
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Customer Service Specialist
Marathon Mortgage Corp.Toronto, ON, CA- Full-time
Marathon Mortgage Corp. (MMC) is a 5-Star Mortgage Employer and one of Canada’s fastest-growing monoline mortgage lenders. We focus exclusively on residential mortgages and pride ourselves on delivering fast, accurate, and relationship-driven service.
Marathon Mortgage Corp. strives to be a leader in the mortgage market through the wide distribution and marketing of competitively priced mortgage products. The company is dedicated to providing clients with an exceptional service experience. With a commitment to delivering excellence and accessibility, Marathon aims to meet the diverse needs of its customers in a competitive and dynamic industry.
Role Description
This is a full-time, on-site role for a Customer Service Specialist at Marathon Mortgage Corp., located in Toronto, ON. The Customer Service Specialist will handle customer inquiries, provide solutions, manage customer accounts, and ensure an outstanding service experience at all times. The role requires excellent communication skills and a focus on maintaining customer satisfaction, as well as adherence to professional phone etiquette while managing day-to-day interactions.
Qualifications
- Proficiency in Customer Service, Customer Support, and maintaining a high level of Customer Satisfaction
- Strong knowledge of Customer Experience techniques and a proven ability to enhance client relationships
- Excellent Phone Etiquette and strong communication skills
- Ability to work efficiently in a fast-paced office environment and collaborate with team members
- Attention to detail, problem-solving skills, and a customer-focused mindset
- Previous experience in a customer service or client relations role is an asset
- Post-secondary education in business, communications, or a related field is preferred
Seniority level
Employment type
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