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Customer service specialist Jobs in Toronto, ON

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Customer service specialist • toronto on

Last updated: 2 days ago
  • Promoted
Oaken Customer Service Specialist

Oaken Customer Service Specialist

UST Logistical SystemsToronto, ON, Canada
Full-time
Oaken Customer Service Specialist.Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and bran...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist (Danish)

Customer Service Specialist (Danish)

David Kennedy RecruitmentToronto, ON, Canada
Full-time
David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit a Danish speaking Customer Service Specialist to join their team. Address and resolve customer...Show moreLast updated: 2 days ago
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Remote Customer Service Specialist – Full Training & Benefits

Remote Customer Service Specialist – Full Training & Benefits

Spade RecruitingNorth York, Ontario
Remote
Full-time
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Interview HuntersToronto, ON, Canada
Full-time
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

H.B.S IncToronto, ON, CA
Part-time
Quick Apply
Job Title : Customer Service Specialist Location : Toronto ON Job Type : [Part-Time] Company : PFSL Investment Canada Job Summary : We are seeking a highly motivated and empathe...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

CollaberaToronto, ON, Canada
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk...Show moreLast updated: 17 days ago
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Customer Service Representative

Customer Service Representative

Farm BoyToronto, ON, Canada
Full-time
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

El Camino HealthToronto, ON, Canada
Full-time +1
Customer Service Representative page is loaded.Customer Service Representative.Apply locations Toronto, Canada time type Full time posted on Posted Yesterday job requisition id R11341.Publicly Trad...Show moreLast updated: 21 days ago
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Customer Service Representative

Customer Service Representative

Cogeco ConnexionToronto, ON, Canada
Full-time
Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine ...Show moreLast updated: 30+ days ago
Customer Service - Service Excellence Manager

Customer Service - Service Excellence Manager

Onit EnergyToronto, Ontario, Canada
Full-time
Ontario Wholesale Energy (OWE).ONIT umbrella is a leader in Natural Gas and Electricity Supply serving commercial clients across Canada. With over 65 years of collective industry expertise our dynam...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Habitat for Humanity GTAToronto, ON, Canada
Full-time
Manager, eCommerce & Digital Development.Central Distribution Centre located at 101 Alexdon Road, North York M3J 2B5.Habitat for Humanity Greater Toronto Area (Habitat GTA) is leading the way in ad...Show moreLast updated: 30+ days ago
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Service Ontario - Customer Support Specialist-Part time

Service Ontario - Customer Support Specialist-Part time

Staples CanadaToronto, ON, Canada
Part-time
Service Ontario - Customer Support Specialist-Part time.Service Ontario - Customer Support Specialist-Part time.As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring par...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Third Party CSToronto, ON, Canada
Full-time
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Bristol Car and Truck RentalToronto, ON, Canada
Full-time
Drive Your Career Forward with Bristol Car and Truck Rentals!.Are you a customer service professional ready for the next step in your career? Join the Bristol Car and Truck Rentals team and grow wi...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hertz Car SalesToronto, ON, Canada
Part-time
Customer Service Representative.Be among the first 25 applicants.Customer Service Representative.Get AI-powered advice on this job and more exclusive features. We are looking for a part time.Custome...Show moreLast updated: 5 days ago
Bilingual Customer Service Representative, Retention Specialist

Bilingual Customer Service Representative, Retention Specialist

QuinceToronto, Ontario, Canada
Full-time
Quince was started to challenge the existing idea that nice things should cost a lot.Our mission was simple : create an item of equal or greater quality than the leading luxury brands and sell them ...Show moreLast updated: 12 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

TigerTelToronto, ON, Canada
Part-time
This range is provided by TigerTel.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. TigerTel Wants YOU for Work-From-Home Customer Service!.Calli...Show moreLast updated: 30+ days ago
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Oaken Customer Service Specialist

Oaken Customer Service Specialist

UST Logistical SystemsToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Come join Home Trust Company as an Oaken Customer Service Specialist in our Customer Experience team!

Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Home Trust is a private company.

FIRST THING – WHAT YOU NEED TO SUCCEED? We are looking for individuals who are dedicated, passionate, and driven to execute with excellence!

WE CARE ABOUT OUR EMPLOYEES WELL-BEING, WHAT WE OFFER :

  • Base salary, with yearly incentive performance bonus
  • Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to financial statutory holidays
  • Comprehensive benefit packages, offered through Manulife
  • Group Retirement Savings Plan (GRSP) up to 8% Contribution program & employer match
  • 1000 Employee Referral Program
  • Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks
  • Education Assistance program

ABOUT THE ROLE :

The Oaken Customer Service Specialist will lead the customer experience through providing service to Oaken customers. This role will develop and maintain strong relationships with customers through telephone, email, and scheduled visits, while attending conferences and local community events and responding to all inquiries. This role will also identify potential sales opportunities, acquire, and retain customers.

The Contact Centre provides service to our customers from Monday to Friday, 8 : 00 a.m. – 8 : 00 p.m. EST, and Saturdays 9 : 00 a.m. - 5 : 00 p.m. EST. Our Toronto Oaken store is open from 9 : 00am – 4 : 00pm EST. Customer Service Specialists are required to have availability to be scheduled 5 days and 35 hours per week, within these hours, after the initial training weeks.

In addition :

  • Ensure optimum servicing to clients (Oaken and HTC) by promptly and accurately responding to customer inquiries on complex multiple problems through every servicing channel (in person, telephone, email, scheduled visits, etc.)
  • Identify cross-selling opportunities with particular attention on business retention and revenue generation, providing recommendations
  • Proactively solicit and identify sales opportunities, providing recommendations
  • Research and identify sources for potential new customers, providing recommendations
  • Assist clients in completing applications for Oaken Financial deposit products accordingly
  • Book appointments with clients
  • Build and maintain relationships with clients through quickly establishing a rapport and develop an overall understanding of their investment preferences
  • Solicit and monitor customer feedback, identify gaps, provide recommendations for timely solutions to enhance the overall customer experience
  • Fully in-person position
  • In-class training provided, Monday-Friday 9 : 00 a.m. - 5 : 00 p.m. EST, for the first few weeks of employment. Peer-mentorship / job shadowing provided
  • WHAT WE REQUIRE :

  • Authorized to work in Canada
  • Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
  • 3 years of customer service experience
  • Solid knowledge of investment products
  • Great communication skills
  • PREREQUISITE : Maintain a positive supportive attitude, help to maintain an inclusive and supportive company culture!

    Follow us on LinkedIn : Home Trust Company : Overview | LinkedIn

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