Which cities near Scarborough, ON have the most customer service manager job openings?

The cities near Scarborough, ON that boast the highest number of customer service manager jobs are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Markham Richmond Hill Whitby

Which cities near Scarborough, ON have the most job openings?

The 10 cities near Scarborough, ON that have the most job openings are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Pickering Keswick Bradford West Gwillimbury

What are the most popular job searches in Scarborough, ON?

The 10 most popular job searches in Scarborough, ON are: amazon work from home canada post warehouse amazon warehouse general labor weekend security guard security cleaning

Which cities in Canada offer the highest salaries for customer service manager jobs?

The top 10 cities are: Laval, QC ( from $ 51,778 to $ 192,271 year ) Guelph, ON ( from $ 39,975 to $ 177,086 year ) Surrey, BC ( from $ 50,417 to $ 175,349 year ) Calgary, AB ( from $ 42,500 to $ 169,213 year ) Kitchener, ON ( from $ 58,358 to $ 167,009 year ) Longueuil, QC ( from $ 75,000 to $ 151,953 year ) Kelowna, BC ( from $ 49,716 to $ 145,639 year )

Customer service manager Jobs in Scarborough, ON

Create a job alert for this search

Customer service manager • scarborough on

Last updated: 6 days ago

Customer Service Manager

Hamilton KentToronto, ON, CA

Full-time

Customer Service Manager

Walmart CanadaToronto, ON, CA

Full-time

Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry.A Customer Service Manager coordinates front end operations to provide exception...Show moreLast updated: 30+ days ago

Customer Service Manager

PowerToFlyToronto, ON, CA

Full-time

Manage the Customer Service Team by providing clear goals, strategies, and initiatives.Drive change to achieve divisional financial and non-financial metrics. Operate within a fast-paced, B2B custom...Show moreLast updated: 14 days ago

Customer Service Manager

Walmart Canada CorpToronto, ON, CA

Full-time

Remote Customer Service Sales

HMG CareersMarkham, Ontario

Remote

Full-time

Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 10 days ago

Customer Service Representative

Jill Frisch & Freeze MiniMartToronto, ON, CA

Full-time

About the job Customer Service Representative.We are seeking a customer service representative who will serve as a point of contact, provide details about a vast array of company information, respo...Show moreLast updated: 30+ days ago

Customer Service Representative

Farm Boy Inc.Toronto, ON, CA

Full-time

If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes...Show moreLast updated: 11 days ago

Manager - Customer Service

Hard Rock DigitalToronto, ON, CA

Full-time

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and b...Show moreLast updated: 30+ days ago

Customer Service Clerk

GreenpToronto, ON, CA

Full-time

The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities an...Show moreLast updated: 30+ days ago

Customer Service Manager

Avery DennisonToronto, ON, Canada

Full-time

Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identification solutions company.We are Making Possible™ products and solutions that help advance the industri...Show moreLast updated: 14 days ago

Manager, Customer Service (Canada)

QuinceToronto, ON, CA

Full-time

Quince was started to challenge the existing idea that nice things should cost a lot.Our mission was simple : create an item of equal or greater quality than the leading luxury brands and sell them ...Show moreLast updated: 30+ days ago

Customer Service Manager

Avery Dennison SmartracToronto, ON, CA

Full-time

Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identification solutions company.We are Making Possible products and solutions that help advance the industries we s...Show moreLast updated: 15 days ago

Logistics & Customer Service Manager

Cyclic MaterialsToronto, ON, CA

Full-time

Logistics & Customer Service Manager.Hybrid (4 days in office / 1 day remote).Cyclic Materials is a rapidly growing cleantech company, building a circular supply chain for rare earth elements (REEs) ...Show moreLast updated: 30+ days ago

Customer Service

Uniting HoldingToronto, ON, CA

Full-time

Are you looking for a fun and challenging career with room for growth and advancement?.Do you have a passion for helping people and providing great customer service?. Are you looking to be part of a...Show moreLast updated: 30+ days ago

Manager, Customer Journey & Service Design

EYToronto, ON, CA

Full-time

A multinational professional services firm in Toronto is seeking a Manager for their Marketing, Sales and Services Practice. This role involves overseeing customer interaction operations and impleme...Show moreLast updated: 6 days ago

Customer Service Manager

IPEXToronto, Ontario, Canada

Full-time

Bilingual Customer Service Representative

Randstad CanadaToronto, Ontario, CA

Full-time +2

Quick Apply

Are you a highly organized, bilingual professional with a background in financial services or real estate administration? We are seeking a dedicated Bilingual Customer Service Representative to joi...Show moreLast updated: 30+ days ago

Service Manager, Partnerships & Customer Experience

Richmond VillagesToronto, ON, CA

Full-time

A leading health insurer is seeking a Service Manager for Business Partnerships to lead and develop a service team.This full-time position in Toronto focuses on delivering exceptional customer serv...Show moreLast updated: 10 days ago

Customer Service Manager

Hamilton KentToronto, ON, CA

30+ days ago

Job type

Full-time

Job description

Hamilton Kent is a leader in providing innovative sealing solutions for infrastructure applications. Our mission is to shape a better tomorrow by connecting communities through resilient and sustainable products. We are currently seeking a Customer Service Manager based in Etobicoke who will report directly to the Director of Sales and Marketing.

Job Summary

As the Customer Service Manager, you will lead a dynamic team of Customer Service Representatives (CSRs) to deliver a consistent, high-quality customer experience aligned with Hamilton Kent’s customer intimacy strategy. You will have the opportunity to shape service delivery, drive operational efficiency, and foster continuous improvement in a fast‑paced manufacturing environment. Your leadership will directly impact customer satisfaction and support our broader business goals.

Principal Responsibilities

Lead, coach, and support a team of CSRs, fostering a collaborative and service‑oriented culture.
Oversee onboarding and training, ensuring team members are equipped with product, system, and process knowledge.
Champion transformation initiatives and SAP stabilization efforts.
Resolve escalated customer issues related to orders, pricing, returns, and delivery.
Collaborate with Sales to align on market conditions and customer needs.
Monitor team performance using KPIs to drive accuracy, responsiveness, and satisfaction.
Provide backup support during peak periods and prioritize urgent backlogs.
Partner with IT and ERP teams to streamline order‑to‑cash processes.
Analyze service metrics and provide regular performance updates to leadership.
Own and administer SAP‑related processes including SOPs, backlog reviews, approvals, and master data updates.

Qualifications & Experience

Minimum 5 years of experience in customer service management within a manufacturing environment.

Strong proficiency in SAP and Microsoft Office, especially Excel and PowerPoint.

College diploma or university degree, or equivalent experience.

Proven ability to lead teams through change and system implementations.

Experience with service analytics and performance reporting.

Core Competencies

Collaborate & Influence : Build strong relationships and align cross‑functional teams.

Customer Obsessed : Demonstrate a deep commitment to understanding and exceeding customer expectations.

Improve & Innovate : Continuously seek better ways to work and deliver value.

Willingness to Learn : Embrace change and pursue ongoing development.

Think Strategically : Translate vision into actionable strategies that drive results.

Accommodation Statement

Hamilton Kent is committed to providing accommodations for people with disabilities throughout the recruitment process. Upon request, we will work with qualified applicants to provide suitable accommodation in a manner that considers their accessibility needs. To request an accommodation, please contact HR at HR@hamiltonkent.com.

#J-18808-Ljbffr