Customer service manager Jobs in Milton, ON
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Customer service manager • milton on
Last updated: 3 days ago
Customer Service Representative.Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.
We aim to always be evolving, dynamic, and ambitious.We ...Show moreLast updated: 30+ days ago
Clearly explain cost breakdowns and timelines to.We are looking for a young talent to join our team in a position with no previous experience.
If you are proactive and want to learn, contact us!.Wil...Show moreLast updated: 14 days ago
Join our remote customer service team!.Be a remote customer service hero.Remote Customer Service : Your dream job awaits.
Love the idea of working from home?.We're looking for passionate customer ser...Show moreLast updated: 30+ days ago
Customer Service & Recruiting Specialist.Customer Service Specialist | Graphic Design | College Graduate.We are seeking a dynamic and motivated Program Enrichment Coordinator who will also serv...Show moreLast updated: 7 days ago
Our team members are at the heart of everything we do.At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on th...Show moreLast updated: 30+ days ago
Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious.
We believe in the power of genuine ...Show moreLast updated: 30+ days ago
Since 1908 DXP has been dedicated to the.Throughout your career with DXP, we will.Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working,...Show moreLast updated: 30+ days ago
Works multiple priority activities concurrently that require extensive coordination with multiple customers, time zones, and follow-through.
The successful candidate must interact effectively with i...Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative.Starting from $62,000 to $70,000 per year.James Snow Parkway, Milton, ON L9T 8L1.
Where work ethic and hustle are rewarded.Customer Service is the heartbeat...Show moreLast updated: 22 days ago
Billyard Insurance Group (BIG) Milton.With over 65 locations across Canada, BIG has been recognized as one of Insurance Business Canada’s Top Brokerages and named one of Canada’s Top Growing Compan...Show moreLast updated: 30+ days ago
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show moreLast updated: 21 days ago
Customer Service Representatives (CSR).They genuinely care for each customer and are confident at troubleshooting and investigating issues when they don’t have enough information to resolve a quest...Show moreLast updated: 30+ days ago
Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious.
We believe in the power of genuine ...Show moreLast updated: 30+ days ago
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things.We’re a fast growing, publicly traded company (NYSE : ZWS), with an enduring reputation ...Show moreLast updated: 30+ days ago
Basic Function / Essential Duties : .Provide Technical / Customer Support in one or more of the below disciplines.Industrial & Mobile Hydraulics.
Answer and respond to internal and external customer inqui...Show moreLast updated: 30+ days ago
Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Customer Service is the he...Show moreLast updated: 3 days ago%20Pty%20Ltd)
As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world.With sustainability a...Show moreLast updated: 7 days ago
Mifflinburg Bank & Trust Company provides opportunities for you to build a career in the financial services industry.We provide our team members with the training, support and opportunities needed ...Show moreLast updated: 19 days ago
- Promoted
Customer Service Representative
Cogeco Inc.Milton, Halton Region, CanadaFull-time
- Promoted
Customer Service Advisor
InfoempregosMilton, Halton Region, CanadaFull-time
Remote Customer Service Professionals
AO Globe Life - Lauretta BawoMilton, ON, CARemote
Full-time
Quick Apply
- Promoted
Customer Service / Recruiting Specialist
Milton Matial Arts WorldMilton, ON, CanadaFull-time +2
Associate Manager, Customer Service
CencoraMilton, Ontario, CanadaFull-time
Customer Service Representative
CogecoMilton, ONFull-time
Customer Service Representative
DXP EnterprisesOntario, CAFull-time
Associate Customer Service
Diagnostic Solutions InternationalOntario, CAFull-time
Bilingual Customer Service Representative (French)
CB CanadaMilton, Ontario, CanadaFull-time
- Promoted
Customer Service Representative
TEEMA Solutions GroupMilton, Halton Region, CanadaFull-time
- Promoted
Customer Service - Work from Home
Spade RecruitingActon, OntarioRemote
Full-time
Quick Apply
Customer Service Representative
EMCO CorporationMilton, Ontario, CanadaFull-time
- Promoted
Customer Service Representative
Cogeco ConnexionMilton, Halton Region, CanadaFull-time
Customer Service Manager
ElkayBurlington, OntarioFull-time
- Promoted
Customer Service Rep
PARKER HANNIFIN CORPMilton, Halton Region, CanadaFull-time
- Promoted
Customer Service Representative
UlineMilton, ON, CanadaFull-time
- Promoted
Customer Service Supervisor
Holcim Participations (Australia) Pty LtdMilton, Halton Region, CanadaFull-time
- Promoted
Teller / Customer Service Rep
Mifflinburg Bank & Trust Co.Milton, Halton Region, CanadaFull-time
- Laval, QC (from $ 51,778 to $ 192,271 year)
- Guelph, ON (from $ 39,975 to $ 177,086 year)
- Surrey, BC (from $ 50,417 to $ 175,349 year)
- Calgary, AB (from $ 42,500 to $ 169,213 year)
- Kitchener, ON (from $ 58,358 to $ 167,009 year)
- Longueuil, QC (from $ 75,000 to $ 151,953 year)
- Kelowna, BC (from $ 49,716 to $ 145,639 year)
Customer Service Representative
Cogeco Inc.Milton, Halton Region, Canada30+ days ago
Job type
- Full-time
Job descriptionHigh School Diploma required; post-secondary education preferred. 1-2 years in a call center environment preferred. Proven customer service skills with high first call resolution. Consistently meet KPI expectations. Strong communication skills (written and verbal). Billing, sales, or telemarketing experience with negotiation skills preferred. Detail-oriented, analytical, and troubleshooting abilities. Professional interpersonal skills and a positive attitude. Open to change and team contributions. Experience with Google Suite and Windows environment preferred. Knowledge of broadband, telecom, cable, and internet industries is an asset. Flexibility for rotating shifts, including days, evenings, weekends, and holidays. Flexible work arrangements. A fun and engaging work environment. Discounted services for employees. Attractive compensation packages. Comprehensive benefits. Opportunities for career growth. Engagement with innovative technology.
Join to apply for the Customer Service Representative role at Cogeco Inc.
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market : agile and dedicated.
Time Type : Regular
Job Description
POSITION SUMMARY : The Customer Service Representative resolves billing and customer service inquiries, capitalizes on sales prospects, fosters customer loyalty, and prevents churn by promoting the benefits of Cogeco’s products and services. Customer concerns should be addressed proficiently to ensure high standards of quality and professionalism. Motivation to meet and surpass targets is essential, with success relying on resilience, interpersonal skills, and negotiation abilities to enhance the customer experience.
Key Responsibilities
- Handle customer requests related to billing, products, services, pricing, and related issues.
- Resolve customer issues effectively and communicate the advantages of Cogeco’s offerings, practicing outlined sales behaviors.
- Answer inbound calls, offer customized solutions, and respond to customer questions or problems while meeting quality and KPI targets.
- Identify customer needs, retain existing products, and promote new products through tailored solutions.
- Demonstrate integrity, empathy, and proactive communication in dealings with customers.
- Promote and up-sell products and services, and process orders.
- Stay updated with new offers, processes, and policies via knowledge management tools.
- Follow call flow procedures and highlight product features confidently.
- Resolve billing inquiries and service discrepancies following billing procedures and credit guidelines.
- Handle escalated inquiries, troubleshoot issues, and provide solutions demonstrating soft skills.
- Assist with departmental requests and special projects as needed.
- Ensure health and safety measures are followed, including the use of PPE and adherence to safety policies.
- Respond promptly to customer needs, ensuring solutions meet their requirements.
Academic Training
Work Experience
Specific Competencies
Physical Demands and Visual Acuity
N / A
Benefits
Location : Burlington, ON
Company
Cogeco
We value diversity and inclusion, fostering a culture where all colleagues can thrive. If accommodations are needed during the application or interview process, contact us at [email protected].
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