Talent.com

Remote Customer service manager Jobs in Gatineau, QC

Create a job alert for this search

Customer service manager • gatineau qc

Last updated: 13 hours ago
Customer Service Representative

Customer Service Representative

BMOOttawa, Ontario, Canada
Part-time
Retail Banking Sales & Service.Are you interested in kick-starting a rewarding banking career?.Must be flexible for various branches in the Ottawa East area (specifically Gloucester, Orléans, Vanie...Show moreLast updated: 4 days ago
Dispatcher / Customer Service

Dispatcher / Customer Service

Cash for TrashOttawa, ON, CA
Full-time
Our core business is metal recycling.We are dedicated to reducing the carbon footprint by being environmentally responsible through the recycling of scrap metal from a range of sources such as end‑...Show moreLast updated: 30+ days ago
  • New!
Airport Service Delivery Manager - Customer Excellence

Airport Service Delivery Manager - Customer Excellence

AmadeusOttawa, ON, CA
Full-time
A global technology company is seeking a Service Delivery Manager responsible for delivering high-quality support and maintenance services. This role involves ensuring customer satisfaction, managin...Show moreLast updated: 13 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

RebelOttawa, ON, Canada
Full-time
Location : In-Office (Ottawa Canada).Reports to : Customer Support ManagerOverview.Love tech? Love helping people even more? Perfect. Our Customer Support team is the front line for small businesses a...Show moreLast updated: 30+ days ago
(CAN) Customer Service Manager

(CAN) Customer Service Manager

Walmart Canada CorpOttawa, ON, CA
Full-time
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry.A Customer Service Manager coordinates front end operations to provide exception...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

MSi CorpOttawa, ON, CA
Full-time +1
MSI Corp is seeking highly motivated individuals to join our Call Centre Customer Service team.Do you have customer service experience? Love opportunities to make more money? Do you want to work fr...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Levitt-Safety LimitedOttawa, ON, CA
Full-time
As a Customer Service Representative based in Montreal, you will be part of a dynamic inbound call team committed to delivering exceptional service in both French and English.Supporting customers a...Show moreLast updated: 24 days ago
Customer Service Representative

Customer Service Representative

U-HaulOttawa, ON, CA
Full-time
Innes Rd, Ottawa, Ontario K1C 1T1 Canada.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.A...Show moreLast updated: 22 days ago
(CAN) Customer Service Manager

(CAN) Customer Service Manager

Walmart CanadaOttawa, ON, CA
Full-time
Working as a Customer Service Manager at Walmart Canada is an opportunity to develop retail industry skills.The role coordinates front‑end operations to provide exceptional customer service, ensuri...Show moreLast updated: 30+ days ago
Remote Customer Service

Remote Customer Service

Only Data EntryOttawa, ON, CA
Remote
Full-time
Important : You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes t...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Services de Gestion Quantum LtéeOttawa, Ontario, Canada
Temporary
Position : Customer Service Representative Location : Ottawa (Onsite) Job Type : Temporary We are seeking a motivated and enthusiastic Temporary Customer Service Representative to join our team in O...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

ArsenaultOttawa, ON, CA
Full-time
About the job Customer Service Representative.Arsenault is an online e-Commerce platform designed for people worldwide who wish to start or continue their business ideas of all shapes and sizes.Mer...Show moreLast updated: 10 days ago
Customer Service Representative

Customer Service Representative

WestlakeOttawa, ON, CA
Full-time
Get AI-powered advice on this job and more exclusive features.Why choose Westlake Royal Building Solutions.Structured Retirement Savings Plan : The Company will match your contributions up to a cert...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Farm Boy Inc.Ottawa, ON, CA
Full-time
Be among the first 25 applicants.If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here a...Show moreLast updated: 19 days ago
Customer Service Representatives

Customer Service Representatives

Millennium 1 SolutionsOttawa, ON, CA
Full-time
We offer a premium benefits package that includes medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match. In addition to our excellent benefi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

RONAGatineau, Canada
Part-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 1 day ago
Customer Service Coordinator

Customer Service Coordinator

Centretown Citizens Ottawa CorporationOttawa, ON, CA
Full-time +1
Job Posting – Customer Service Coordinator.About Centretown Citizens Ottawa Corporation (CCOC).CCOC is a community-based, tenant and member-directed, non-profit housing organization whose mission i...Show moreLast updated: 11 days ago
Customer Service Professional

Customer Service Professional

Lumentum Operations LLCOttawa, ON, CA
Full-time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! •Lumentum Canada was awarded the 2022 National Capital Region’s Top Employers •for the ...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

BMOOttawa, Ontario, Canada
4 days ago
Job type
  • Part-time
Job description

Application Deadline :

01 / 24 / 2026

Address : 499 Terry Fox Drive

Job Family Group :

Retail Banking Sales & Service

Are you interested in kick-starting a rewarding banking career?

  • Must be available at least 3 days per week (Monday to Saturday 9am - 5pm)
  • Must be flexible for various branches in the Ottawa East area (specifically Gloucester, Orléans, Vanier, Blackburn

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Escalates complex or unresolved customer situations to managers as required.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer's experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules / limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.
  • Qualifications :

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
  • Salary :

    $34,750.00 - $47,250.00

    Pay Type : Salaried

    The above represents BMO Financial Group's pay range and type.

    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

    BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.bmo.com / global / en / Total-Rewards

    About Us

    At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

    To find out more visit us at https : / / jobs.bmo.com / ca / en .

    BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

    Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.