Remote Customer service Jobs in Westlock, AB

The Program

At Taproot Community Support Services were a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day with a voice in shaping Taproots future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation we harness business for good. Since 1983 weve grown steadily now delivering support across Alberta British Columbia and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values : we are stronger together we lead with optimism we embrace challenges we respect every voice and we go above and beyond. Guided by these principles we deliver more than 125 community-based services each year. We walk alongside about 1600 children youth families and people with diverse abilities with revenues exceeding $50 million.

Taproot Community Support Services Community Disability Services team in Westlock works to encourage persons with developmental disabilities and mental health challenges to build on their strengths further develop life skills overcome barriers and becomeinvolvedin their community.

The Position

The Disability Services Worker (DSW) under supervision of their supervisor facilitates and monitors education and development programs for purposes of providing individuals in service with physical behavioural emotional and social supports / supervision in residence and in the community. DSWs develop relationships and act as a liaison with the community family members guardians and employers. This position reports to the Team Leader.

Scheduling :

One (1) permanent part-time position with a weekly schedule of 24 hours

Working three (3) shifts per week which includes working alternate weekends

Shift times run from 0800-1800 except on Wednesdays when the shift will be scheduled from 1800-2200

• REQUIREMENT OF POSITION

Applicants must be physically able to do lifts and transfers for low weight bearing individuals.

In Your Role You Will

Support individuals with household chores life skills personal hygiene (if needed).

Provide supports as per the individuals care plan

Provide immediate support in crisis situations and use de-escalation techniques to deal with behaviours

Administer medication first aid if / when necessary.

Use computer program to write objective daily reports and document notes & observations regarding the client

A complete and detailed list of key responsibilities can be available at time of interview.

As An Ideal Candidate You Possess

Must be physically fit to assist with lifts and transfers and able to support with personal hygiene and dressing.

Must be self motivated and physically capable of supporting individuals in achieving social and recreational goals including promoting community inclusion through activities such as bingo bowling swimming attending church and other physical or social events.

Previous experience working with developmental disability or mental illness

MUST HAVE - Valid Class 5 Alberta Drivers License; reliable vehicle clean drivers abstract and adequate insurance

A positive attitude and belief that persons with disabilities have the right / responsibility to define and pursue their life choices and pursue active participation and involvement in the community.

Skills in assisting individuals in anger management daily living self-help etc.

ALSO helpful but will train if needed :

First Aid / CPR Certification

Crisis Prevention Intervention Medication Administration Abuse Protocol Proactive Procedures and Behavioural Strategies Foundations and Disabilities Training

Knowledge of basic health and safety rules and guidelines for personal health and safety as appropriate.

What Taproot Community Support Services Does

At Taproot your passion for helping others can truly make a difference. As an employee-owned company we value collaboration learning and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters and together were building a company were proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT with opportunity for profit-sharing dividends

Work / life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace as a Certified B Corp were committed to using business as a force for good

For more information on Taproot Community Support Services visit our website :

No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer we prioritize diversity equity and inclusion across all operations. Were seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

Key Skills

Bidding,Apps,Benefits,Corporate Recruitment,Android Development

Employment Type : Full-Time

Experience : years

Vacancy : 1