Customer service Jobs in Westlock, AB

Location : Edmonton, Alberta, Canada

• Must be able to travel to USA for training

Summary :

The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical / electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair / resolution to minimize customer downtime.

NOTE : This is a full-time position with 1 year term but with potential to covert long-term after 1 year or sooner. This position is required mainly to support some special project with lots of travel involved locally.

Duties and Responsibilities :

Supervisory Responsibilities : N / A

Competencies (Skills, Knowledge and Abilities) :

Education and Experience :

Travel :

This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.

Physical Requirements :

Other Duties

Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.