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- Summerland, BC
- customer service
Customer service Jobs in Summerland, BC
- Promoted
Customer Service Representative
Regina Creation SolutionBritish Columbia, Canada, CanadaRemote - Customer Service Sales - Penticton, BC
HMG CareersPenticton, BC, CAProfessional Customer Service Based Sales – Work From Anywhere
AO Globe LifeBC, CARemote Customer Service Sales Penticton, BC
Talent Hire RecruitmentPenticton, BC, CARemote Customer Service and Sales Penticton, BC
American Income Life AO - Bruce ViajePenticton, BC, CARemote Customer Service Representative (British Columbia)
MCI, LCBC, CACustomer Service Associate
SaversPenticton, BCCustomer Service Representative
EightSix NetworkBCWork From Home - Customer Service Sales - Summerland, BC
SKW OrganizationSummerland, BC, CACustomer Service Representative (Bilingual : French / English) Remote
ConcentrixCAN, BC, Work, at, HomeCustomer Service Agent
SPI Health and SafetyBC, Canada- Promoted
Field Service Technician
OSI Maritime SystemsGreater Vancouver, BC, CanadaCustomer Service Associate
Savers / Value VillagePenticton, BC, CAWork@Home Customer Service Representative
HGSBritish Columbia- Promoted
Kitchen & Service
White SpotPenticton, British Columbia, Canada- Promoted
Customer Service Representatives
BMOBritish Columbia, British Columbia, CanadaCashier & Customer Service
Canadian Tire - Penticton, BC (Store 351)Penticton, British Columbia, CanadaRetail Customer Service Team Member
MichaelsVictoria, 2401, C Millsteam Rd Unit 121- Promoted
Customer Service - Work from Home
Spade RecruitingPenticton, British ColumbiaCustomer Service Representative
Regina Creation SolutionBritish Columbia, Canada, Canada- Full-time
- Part-time
Full job description
As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional service and assistance. You will address inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities :
Customer Interaction : Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
Issue Resolution : Diagnose and resolve customer issues effectively, ensuring timely follow-up and resolution.
Product Knowledge : Maintain an in-depth understanding of our products and services to provide accurate information and support.
Documentation : Record customer interactions and feedback in the customer relationship management (CRM) system.
Collaboration : Work closely with other departments (e.g., sales, technical support) to resolve complex issues and improve processes.
Feedback : Collect and report customer feedback to help improve products and services.
Training : Participate in training programs to enhance product knowledge and customer service skills.
Qualifications :
Experience : Previous experience in customer service or support is a plus.
Skills :
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using CRM software and other relevant tools.
Ability to work independently and as part of a team.
Attributes : Empathetic, patient, and able to manage stressful situations calmly.
Work Environment :
May work in an office setting or remotely, depending on company policies.
Flexible hours may be required to accommodate customer needs.
Job Types : Full-time, part time