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Customer service • levis qc
- Promoted
Customer Service Representative
GraymontQuebec, Capitale-Nationale, CA- Promoted
Customer Service Advisor - DuProprio
4523024 Canada Inc.Lévis, QC, CA- Promoted
Pension Administrator - Customer Service
MercerQuebec, Capitale-Nationale, CA- Promoted
customer service adviser
VITRO PLUS LEVISLévis, Chaudière-Appalaches, CACustomer Service Representative
Randstad CanadaQuébec, Quebec, CA- Promoted
Branch Customer Service Rep
Associated MaterialsQuebec, Capitale-Nationale, CA- Promoted
Customer Service Representative
iA Financial Group (Industrial Alliance)Quebec, Capitale-Nationale, CA- Promoted
Bilingual Customer Service Representative
Dentsply SironaQuebec, Capitale-Nationale, CACustomer Service Representative
Las Vegas PetroleumQuébec City, QC, CA- Promoted
Customer Service Advisor
Speculative ApplicationQuebec, Capitale-Nationale, CA- Promoted
Customer Service Representative
LV PetroleumQuebec, Capitale-Nationale, CACustomer Service Representative
BMOQuebec, Quebec, Canada- Promoted
customer service supervisor - retail
Best Buy ExpressLévis, Chaudière-Appalaches, CA- Promoted
Customer Service Representative
PAL AirlinesQuebec, Capitale-Nationale, CA- Promoted
Customer Service Representative
Graymont LimitedQuebec, Capitale-Nationale, CA- Promoted
Customer service cashier
Tim Hortons QuébecQuebec, Capitale-Nationale, CA- Promoted
Customer Service Representative
GigCX MarketplaceQuebec, Capitale-Nationale, CACustomer Service Representative
import export companyQuebec, Canada- Promoted
Customer Service Representative
iA Financial GroupQuebec, Capitale-Nationale, CA- Coaticook, QC (from $ 29,250 to $ 164,581 year)
- Didsbury, AB (from $ 43,640 to $ 117,868 year)
- Montmagny, QC (from $ 30,225 to $ 117,000 year)
- Mirabel, QC (from $ 34,710 to $ 101,305 year)
- Kindersley, SK (from $ 47,500 to $ 98,666 year)
- Melville, SK (from $ 32,457 to $ 96,156 year)
- Tisdale, SK (from $ 62,735 to $ 92,319 year)
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Customer Service Representative
GraymontQuebec, Capitale-Nationale, CA- Full-time
- Permanent
Customer Service Representative
Full-Time, Permanent
Any of the following Provinces : QC
Graymont is seeking a bilingual (English & French) Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.
Responsibilities :
Customer Relationship Support & Service Operations
- Customer Engagement : Act as the primary contact for customers, ensuring strong relationships and responsive support.
- Cross-Functional Communication : Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth information flow.
- Issue Resolution : Handle inquiries and complaints promptly, identify recurring issues, and support continuous service improvement.
- Customer Insights : Gather and share customer feedback to enhance service and satisfaction.
- Operational Support : Help maintain SOPs, KPIs, and assist in training and supporting other team members.
Order & Logistics Coordination
Demand & Supply Planning Support
Sales Support & Collaboration
Qualifications :
o Experience with ERP systems (JD Edwards, SAP, etc.) and TMS platforms preferred.
o Familiarity with Salesforce or other CRM tools is a plus.
o Exposure to business intelligence tools like Cognos is advantageous.
Who You Are :
Who We Are
Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.
Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement : Contributing to a decarbonized world by providing essential lime and limestone solutions.
To learn more about the employment experience at Graymont, click here .
If you're interested in exploring our current job opportunities, please visit us at www.graymont.com / en / careers .
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