Customer service Jobs in Dawson Creek, BC

Noteworthy Awards :

One of Canada’s Best Managed Companies™ each year since One of Canada's Top Small & Medium Employers™ , and Recognition by John Deere as a top performing dealer in North America We Offer : A competitive compensation package with performance-based bonus opportunities Benefits that include a wide range of extended health benefits, travel insurance, prescriptions, dental, life, disability, and critical illness Opportunity to participate in Ownership of the company A referral bonus program Annual sick pay allowance Employee company and vendor discount programs Employee Assistance program Peer recognition program Strong focus on training and leadership development Company contests and team building events The opportunity to interact with leaders of the company We Support Every person and every task creates the bigger picture that is PrairieCoast equipment. We Celebrate Our people are what make our world go round – and we love celebrating their achievements. We're Ambitious From the field to the desk, we are constantly challenging ourselves to be the best we can be. We're Committed Our employees have the opportunity to invest in PrairieCoast. A significant portion is employee owned. As a Shop Service Coordinator you will : Play a vital role in supporting the daily operations of the Service Department with a strong emphasis on generating business, maintaining customer satisfaction, and ensuring timely collection of service revenue. This position helps drive profitability by coordinating service work, promoting maintenance programs, and managing financial follow-up for equipment repairs and service contracts. The ideal candidate will have : Previous experience in service coordination, service writing, or customer service. Knowledge of agricultural equipment, components, and repair processes is an asset. Strong background in sales or business development within a service environment. Excellent communication, organization, and problem-solving skills. Proficiency in dealership management systems (DMS), service scheduling, and billing software. Ability to manage collections and maintain financial accountability. Valid driver’s license.