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Remote Customer service Jobs in Brooks, AB

Last updated: 8 hours ago
Associate Customer Service Engineer

Associate Customer Service Engineer

Bell and HowellAlberta
Remote
Full-time
Location : Edmonton, Alberta, Canada.Must be able to travel to USA for training •.The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on ...Show moreLast updated: 30+ days ago
Customer Service Specialist – Customer Services Contact Centre

Customer Service Specialist – Customer Services Contact Centre

Alberta Blue CrossAlberta
CA$15.00 hourly
Remote
Full-time
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1...Show moreLast updated: 30+ days ago
Remote - Customer Service Sales - Wood Buffalo, AB

Remote - Customer Service Sales - Wood Buffalo, AB

HireGrow StaffingWood Buffalo, AB, CA
CA$115,000.00 yearly
Remote
Quick Apply
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Show moreLast updated: 30+ days ago
Sales & Customer Service Opportunity | Start Now and Work from Home!

Sales & Customer Service Opportunity | Start Now and Work from Home!

Globe Life AIL : Cathy BraundParkland County, AB, CA
Remote
Quick Apply
Ready for an unlimited opportunity that will change your life? Want to work from home and create a legacy for your family? Read on as we're hiring this week to start right away.Work from home, work...Show moreLast updated: 24 days ago
GOAPRDJP00000518 - Service Designer - Senior - Remote

GOAPRDJP00000518 - Service Designer - Senior - Remote

S M Software Solutions IncAB, CA
Remote
Quick Apply
The role is going to Service Designer - Senior with the Government of Alberta in Edmonton, AB.If you have the required experience and are available for new opportunities, please send th...Show moreLast updated: 11 days ago
Customer Service - SL 00083

Customer Service - SL 00083

Sagan RecruitmentAlberta, Canada
Remote
Full-time
Quick Apply
Job Title : Customer Service Specialist.Sunday - Thursday, 3 : 00 PM to 11 : 30 PM (EST).NOTE : INDEPENDENT CONTRACTOR POSITION. Sagan is an exclusive membership community for top executives, founders, an...Show moreLast updated: 26 days ago
Remote - Customer Service Sales - Strathcona County, AB

Remote - Customer Service Sales - Strathcona County, AB

Talent Hire RecruitmentStrathcona County, AB, CA
CA$115,000.00 yearly
Remote
Quick Apply
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Show moreLast updated: 11 days ago
Remote - Customer Service Sales - Wood Buffalo, AB

Remote - Customer Service Sales - Wood Buffalo, AB

HMG CareersWood Buffalo, AB, CA
CA$128,000.00 yearly
Remote
Quick Apply
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing outstanding custo...Show moreLast updated: 15 days ago
Remote Customer Service Representative (Alberta)

Remote Customer Service Representative (Alberta)

MCI, LCAB, CA
CA$15.00 hourly
Remote
REMOTE CUSTOMER SERVICE REPRESENTATIVE.Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer servi...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

HSSBrooks, AB, Canada
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 3 days ago
Customer Service Manager - Remote Position

Customer Service Manager - Remote Position

AO Globe LifeAB, CA
Remote
Quick Apply
Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromi...Show moreLast updated: 30+ days ago
Senior Customer Success Manager - 100% Remote

Senior Customer Success Manager - 100% Remote

ABC FitnessAlberta
CA$59,000.00–CA$80,000.00 yearly
Remote
Full-time
Are you passionate about building strong relationships with customers and ensuring their success? Do you excel in guiding clients through their journey with a product, ensuring they derive maximum ...Show moreLast updated: 30+ days ago
  • Promoted
Entry Level Customer Service – Remote

Entry Level Customer Service – Remote

Spade RecruitingAlberta, Canada
CA$55,000.00 yearly
Remote
Full-time
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

InsureMatch StaffingWood Buffalo, AB, Canada
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 8 hours ago
Remote Customer Service Sales Westakin, AB

Remote Customer Service Sales Westakin, AB

American Income Life AO - Bruce ViajeWestakin, AB, CA
CA$18.50 hourly
Remote
Quick Apply
Are you ready to join an exceptional company that offers comprehensive training, benefits, and flexible working hours all while working remotely from your home? Our ideal candidate embodies qualiti...Show moreLast updated: 30+ days ago
Associate Customer Service Engineer

Associate Customer Service Engineer

Bell and HowellAlberta
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Location : Edmonton, Alberta, Canada

  • Must be able to travel to USA for training

Summary :

The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical / electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair / resolution to minimize customer downtime.

NOTE : This is a full-time position with 1 year term but with potential to covert long-term after 1 year or sooner. This position is required mainly to support some special project with lots of travel involved locally.

Duties and Responsibilities :

  • Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.
  • Schedule and perform regular predictive / preventive maintenance inspections on equipment.
  • Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
  • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
  • Act as a liaison between the customer and other departments / functions of the company.
  • May need to provide an “on call” level of service up to seven (7) day / week twenty-four (24) hour / day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
  • Supervisory Responsibilities : N / A

    Competencies (Skills, Knowledge and Abilities) :

  • Requires understanding of computer program functionality and software troubleshooting skills.
  • Strong interpersonal / customer relation skills.
  • Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
  • Ability to effectively resolve conflict internally and externally.
  • Ability to accomplish the described duties through appropriate hand, power, and testing tools / equipment.
  • Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
  • Strong analytical, problem-solving, quantitative, and time management skills.
  • Ability to communicate effectively both orally and in writing.
  • Ability to understand, remember and follow verbal and written instructions.
  • Ability to work as an integral part of a team.
  • Ability to read and understand written procedures and diagrams for assembly and test.
  • Ability to develop and implement solutions to assembly problems.
  • Ability to maintain regular attendance and be punctual.
  • Education and Experience :

  • High School degree or equivalent with 2-year degree or diploma in electronics / advanced mechanics / software training with 1+ years related industry / equipment experience, or equivalent combination of education and experience.
  • Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills
  • Associate degree preferred.
  • Travel :

    This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.

    Physical Requirements :

  • Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
  • Requires lifting to waist fifty (50) pounds.
  • Requires walking and standing; using hands to feel objects; reaching; and requires balance.
  • Requires bending, stooping, kneeling, crouching and / or crawling for periods of time.
  • Ability to work in a loud environment.
  • Ability to work in small, cramped areas.
  • Ability to work in elevated environment up to twenty (20) feet.
  • Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.
  • Other Duties

    Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

    Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

    Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.