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Customer service coordinator Jobs in Calgary, AB

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Customer service coordinator • calgary ab

Last updated: 2 days ago
  • Promoted
Customer Care & Service Coordinator

Customer Care & Service Coordinator

Durabuilt Windows & DoorsCalgary, AB, CA
Full-time
Our values are at the core of everything we do!.Stay hungry and act with urgency.For employees, partners and community.We work with great people and expect a lot from them.We are one of Western Can...Show moreLast updated: 21 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

MotionCalgary, AB, CA
Full-time
Customer Service Representative page is loaded## Customer Service Representativeremote type : On-Sitelocations : Calgary, ABtime type : Full timeposted on : Posted Todayjob requisition id : R2...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

BHD InstrumentationCalgary, AB, CA
Full-time
Join us at BHD's Calibration Laboratory as a.We're looking for a delightful, energetic individual who thrives on connecting with others. If your friends or colleagues often say how much they love wo...Show moreLast updated: 30+ days ago
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Service Coordinator

Service Coordinator

About Staffing Ltd.Calgary, AB, CA
Permanent +1
Connecting you to Administration jobs in Calgary, Alberta!.Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredi...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK®Calgary, AB, CA
Full-time +2
Customer Service Representative.Be among the first 25 applicants.Customer Service Representative.The customer service representative is responsible for growing sales by partnering with other franch...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

SaversCalgary, AB, CA
Full-time +1
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show moreLast updated: 30+ days ago
Customer Service Coordinator (CSC) Winter Internship Opportunity

Customer Service Coordinator (CSC) Winter Internship Opportunity

Steele's Transportation GroupCalgary, Alberta, Canada
Internship
Steeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pickup and delivery from our terminal hubs located in Calgary and Edmonton.Steeles has a s...Show moreLast updated: 30+ days ago
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Service Logistics Coordinator

Service Logistics Coordinator

Superior Propane Inc.Calgary, AB, CA
Full-time
Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. A continuous focus on professional development with many opportu...Show moreLast updated: 7 days ago
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Supply Chain and Customer Service Coordinator

Supply Chain and Customer Service Coordinator

Alberta Veterinary Laboratories LtdCalgary, AB, Canada
Full-time
Let’s help you launch your career with Alberta Veterinary Laboratories (“AVL / Solvet”)! We are looking for an energetic and dedicated. Supply Chain and Customer Service Coordinator....Show moreLast updated: 20 days ago
Service Coordinator

Service Coordinator

CB CanadaCalgary, Alberta, Canada
Full-time
Agilus is recruiting for a Service Coordinator in the Staffing Sector.Agilus is adding a Service Coordinator to our Centralized Service team in Calgary. We work every day to take the lead, with a hu...Show moreLast updated: 30+ days ago
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Service Coordinator

Service Coordinator

Melanie LyneCalgary, AB, CA
Full-time
How will you support the team?.As a Cashier, you possess a passion for fashion and customer service.You will be part of a winning team that provides a unique and memorable shopping experience to ev...Show moreLast updated: 17 days ago
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HVAC Customer Support Coordinator

HVAC Customer Support Coordinator

Johnson Controls, Inc.Calgary, AB, CA
Full-time
Unleash your potential with the Johnson Controls team!.As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, plac...Show moreLast updated: 4 days ago
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HVAC Customer Support Coordinator

HVAC Customer Support Coordinator

YDU JC Air Cond & Ref Inc.- DubaiCalgary, AB, CA
Full-time
HVAC Customer Support Coordinator page is loaded## HVAC Customer Support Coordinatorlocations : Calgary-Alberta-Canadatime type : Full timeposted on : Posted Yesterdayjob requisition id : WD302...Show moreLast updated: 4 days ago
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Customer Service Representative

Customer Service Representative

BMOCalgary, AB, CA
Full-time
Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work...Show moreLast updated: 2 days ago
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Client Service Coordinator

Client Service Coordinator

Bayshore HealthCareCalgary, AB, CA
Full-time
Job Description - Client Service Coordinator (25007400)# Job Description| | || | || Client Service Coordinator(Job Number : 25007400) Primary Location : AB-Calgary Administration Employee...Show moreLast updated: 4 days ago
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Service Coordinator / Customer service Representative

Service Coordinator / Customer service Representative

Hi-Tech Cabinets and Closets Inc.Calgary, AB, Canada
Full-time
Hi-Tech Cabinets & Closets.We are searching for a member to add to our close-knit team of individuals in Customer Service in Calgary, AB. We are a hard-working company and are seeking to improve...Show moreLast updated: 30+ days ago
  • Promoted
Mobile Service Coordinator

Mobile Service Coordinator

TalentSphere Staffing SolutionsCalgary, AB, CA
Permanent
About Us We are looking for an experienced individual to join our fast‑paced team and help coordinate daily operations for commercial mobile tire service. This location is fast paced, handles a larg...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Advantage FordCalgary, AB, Canada
Full-time
The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for Customer Service Representatives (CSRs) to join the team at A...Show moreLast updated: 30+ days ago
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Customer Care & Service Coordinator

Customer Care & Service Coordinator

Durabuilt Windows & DoorsCalgary, AB, CA
21 days ago
Job type
  • Full-time
Job description

Our values are at the core of everything we do!

  • Innovative. Think ahead to stay ahead.
  • Driver. Stay hungry and act with urgency.
  • Ownership. No excuses. 100% accountability.
  • Caring. For employees, partners and community.
  • Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.

Objective of Position

Act as a liaison between customers and the company. Assist with complaints, orders, errors, account questions, billing, cancellations, and other inquiries.

Accountabilities

50% - Customer Service

  • Act as the main point of contact for all customer service inquires.
  • Address customer and homeowner warranty and non-warranty questions and concerns daily via email, phone, and Connect You.
  • Document quality cases and ensure resolution with Corporate Business Units.
  • Manage and develop chargeable service opportunities.
  • Take payment information and other pertinent information such as address and phone numbers.
  • Compile reports on overall customer satisfaction.
  • Handle changes in policies or renewals.
  • Educate customers in solving service concerns over the phone when possible.
  • Create quotes for chargeable service items and collect payments.
  • Address customer and team member communication in a timely and professional manner.
  • Collaborate with internal business partners and departments.
  • Participate in training and development activities to expand product / industry knowledge.
  • 50 % - Administration

  • Fully educated on Sales Force / CX / Field Service Lightning processes and systems to support service.
  • Administration of service concerns from cases, to order creation, to ordering of parts, scheduling, and management of Service Module.
  • Responsible for scheduling service appointments pre- and post-possession.
  • Differentiate service issues into chargeable warranty and non-warranty items.
  • Interact with CX Manager with performance management of all outstanding service work orders.
  • Work with accounts department to create invoices upon job completion.
  • Provide support to service as required by customer demand.
  • Competencies

    Ability to multitask, organize your time, meet multiple deadlines, and assimilate new information quickly.

  • Strong attention to detail and follow up skills to ensure information is complete and accurate.
  • Troubleshooting abilities to analyze problems and provide solutions.
  • The ability to handle and resolve escalated inquiries and issues.
  • Communicate effectively in English both verbal and written.
  • High comfort level working in a fast-paced team environment that is constantly changing.
  • Proactive and able to assimilate new information quickly.
  • Ability to work independently, require little day-to-day oversight and work as part of a team.
  • Education

  • High School Diploma OR GED.
  • Experience / Capabilities

  • 2+ years’ customer service experience.
  • Call center experience is an asset.
  • Equivalent experience will be considered.
  • Mechanically inclined.
  • Communicate effectively in English both verbal and written.
  • Troubleshooting abilities to analyze problems and provide solutions.
  • Ability to multitask, organize your time and meet multiple deadlines.
  • The ability to handle and resolve escalated inquiries and issues.
  • High comfort level working in a fast-paced team environment that is constantly changing.
  • Proactive and able to assimilate new information quickly.
  • Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs.
  • Intermediate to advanced proficiency in computer skills in Outlook, Word, Excel, PowerPoint
  • Send Us Your Resume

    We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Thank you to all those apply and those who are short-listed will be contacted.

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