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Customer service consultant Jobs in Surrey, BC
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Customer service consultant • surrey bc
- Promoted
Customer Service Representative
Key Food Equipment Services LTD.Burnaby, Metro Vancouver Regional District, CA- Promoted
Customer Service Representative
Leavitt MachineryCoquitlam, BC, Canada- Promoted
Customer Service Center Representative
JYSK CanadaCoquitlam, BC, caCustomer Service Representative
M+J WoodcraftsDelta, British Columbia, Canada- Promoted
Customer Service Associate
Savers | Value VillageCity of Langley, Metro Vancouver Regional District, CA- Promoted
Customer Service Associate
Savers / Value VillageNew Westminster, BC, Canada- Promoted
Customer Service Representative
Groupe Compass Quebec ltée.Burnaby, Metro Vancouver Regional District, CA- Promoted
Customer Service Supervisor
BurnabyBurnaby, Metro Vancouver Regional District, CA- Promoted
Customer Service Coordinator
AlscoSurrey, Metro Vancouver Regional District, CACustomer Service Technician
FortisBCPort Coquitlam, British Columbia, Canada- Promoted
Customer Service Representative
BMOBurnaby, British Columbia, Canada- Promoted
Customer Service Representative
Purity Life GroceryBurnaby, Metro Vancouver Regional District, CA- Promoted
Customer Service Associate
SaversCoquitlam, Metro Vancouver Regional District, CA- Promoted
Customer Service Representative
TalentSphereSurrey, BC, Canada- Promoted
Customer Service Representative
COMPASS GROUP CANADABurnaby, Metro Vancouver Regional District, CA- Promoted
Customer Service Representative
EnviroTech MechanicalBurnaby, BC, Canada- Promoted
Customer Service Assistant
Axis CommunicationsCity of Langley, Metro Vancouver Regional District, CA- Promoted
Customer Service Representative
Land Title and Survey Authority of BCNew Westminster, BC, CA- Promoted
Customer Service Agent
FYidoctorsDelta, Metro Vancouver Regional District, CA- Toronto, ON (from $ 41,625 to $ 72,249 year)
- Old toronto, ON (from $ 42,500 to $ 71,349 year)
- Ottawa, ON (from $ 29,250 to $ 60,235 year)
- Kelowna, BC (from $ 29,250 to $ 55,000 year)
- Vaughan, ON (from $ 39,000 to $ 54,450 year)
- North York, ON (from $ 40,763 to $ 53,928 year)
- Brampton, ON (from $ 49,530 to $ 53,069 year)
- Vancouver, BC (from $ 31,200 to $ 52,837 year)
- Richmond, BC (from $ 35,588 to $ 52,566 year)
- Mississauga, ON (from $ 49,835 to $ 50,057 year)
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Customer Service Representative
Key Food Equipment Services LTD.Burnaby, Metro Vancouver Regional District, CA- Full-time
Key Equipment Services – Customer Service Representative
$22 - $24 per hour
Overview
Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!
A Day in the life
As a CSR you are the first point of contact for the customer, so your main priority is to welcome them, hear their concerns, and leave them with the confidence that they have been listened to and that they will be looked after. The day goes by quickly in this fast-paced environment. There’s always something to learn and this keeps the job fresh and challenging!
Responsibilities
- Communicates with customers in a courteous and customer-focused manner.
- Acts as the first point for conflict resolution by listening and empathizing with dissatisfied customers to reduce escalation and achieve a resolution.
- Provides customers with requested information.
- Creates service orders using our ERP system from service.
- Ensures accuracy of information at every step of every process.
- Builds positive relationships with all customers through active listening.
- Works closely with other members of the customer service team, and with dispatchers.
What you will bring
Why work for us?
Our recruitment process
We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.
Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.
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