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Customer service consultant Jobs in Surrey, BC

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Customer service consultant • surrey bc

Last updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Key Food Equipment Services LTD.Burnaby, Metro Vancouver Regional District, CA
Full-time
Key Equipment Services – Customer Service Representative.Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry i...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Leavitt MachineryCoquitlam, BC, Canada
Full-time
With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvem...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Center Representative

Customer Service Center Representative

JYSK CanadaCoquitlam, BC, ca
Full-time
Quick Apply
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?. As one of world’s leading, and faste...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

M+J WoodcraftsDelta, British Columbia, Canada
Full-time
Quick Apply
M and J Woodcrafts have been supplying cabinet manufacturers with custom cabinet doors, drawer fronts, and moldings since 1980. We pride ourselves on producing high-end quality products and going ab...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers | Value VillageCity of Langley, Metro Vancouver Regional District, CA
Full-time
Job Title : Customer Service Associate.Location : Langley, British Columbia, Canada.Company : Savers | Value Village.As one of the largest for-profit thrift operators in the United States, Canada and ...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers / Value VillageNew Westminster, BC, Canada
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Groupe Compass Quebec ltée.Burnaby, Metro Vancouver Regional District, CA
Full-time
Customer Service Representative.University Drive Burnaby BC V5A1S6.Flexible, overnight availability required.Prepares, presents and serves meals, ensuring the quality of the food and overall presen...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Supervisor

Customer Service Supervisor

BurnabyBurnaby, Metro Vancouver Regional District, CA
Full-time
This is supervisory and clerical work involving the provision of services related to the processing of rezoning, preliminary plan approval. subdivision, temporary use permit, and development varian...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Coordinator

Customer Service Coordinator

AlscoSurrey, Metro Vancouver Regional District, CA
Full-time
Job Summary : The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to an...Show moreLast updated: 5 days ago
Customer Service Technician

Customer Service Technician

FortisBCPort Coquitlam, British Columbia, Canada
Full-time +1
Employment Status : Full-Time Regular.Short-term Incentive Eligible : Yes.Posting End Date : Open until filled.As the provinces largest energy provider with more than 100 years of knowledge and experi...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BMOBurnaby, British Columbia, Canada
Part-time
Retail Banking Sales & Service.NOTE : Part time role, Minimum of 18.Candidates should be flexible to work within branch hours and available for 3-5 days per week. This role requires availability from...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Purity Life GroceryBurnaby, Metro Vancouver Regional District, CA
Part-time +1
The CSR provides excellent customer service when taking orders over the phone, through email, and fax.This also involves promoting sales, answering inquiries, resolving customer problems, data inpu...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

SaversCoquitlam, Metro Vancouver Regional District, CA
Full-time +1
Description Position at Value Village.Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned c...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

TalentSphereSurrey, BC, Canada
Full-time
TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America.Our client is a manufacturer & distributor and carries one of the most com...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

COMPASS GROUP CANADABurnaby, Metro Vancouver Regional District, CA
Full-time
Customer Service Representative.University Drive Burnaby BC V5A1S6.Flexible, overnight availability required.You might not know our name, but you know where we are. That’s because Compass Group Cana...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

EnviroTech MechanicalBurnaby, BC, Canada
Full-time
Enviro-Tech Mechanical Services.Customer Service Representative.Enviro-Tech is a commercial refrigeration, HVAC and installation company made up of busy office staff and a growing fleet of service ...Show moreLast updated: 17 days ago
  • Promoted
Customer Service Assistant

Customer Service Assistant

Axis CommunicationsCity of Langley, Metro Vancouver Regional District, CA
Full-time +1
Please click on the following hyperlinks to review details.This will be considered together with our.Customer Service Assistant page is loaded## Customer Service Assistantlocations : CA - Langley...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Land Title and Survey Authority of BCNew Westminster, BC, CA
Full-time
Do you want to work for one of BC’s Top Employers for 2025 and join an innovative, customer-centric organization?.The Land Title and Survey Authority of British Columbia (LTSA) is looking to hire a...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

FYidoctorsDelta, Metro Vancouver Regional District, CA
Full-time +1
If you pride yourself on your teamwork, see safety as a priority for everyone and have a desire to work with one of the leading companies in our field in Canada then we want you to join us at FYido...Show moreLast updated: 5 days ago
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The cities near Surrey, BC that boast the highest number of customer service consultant jobs are:
Customer Service Representative

Customer Service Representative

Key Food Equipment Services LTD.Burnaby, Metro Vancouver Regional District, CA
5 days ago
Job type
  • Full-time
Job description

Key Equipment Services – Customer Service Representative

$22 - $24 per hour

Overview

Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day in the life

As a CSR you are the first point of contact for the customer, so your main priority is to welcome them, hear their concerns, and leave them with the confidence that they have been listened to and that they will be looked after. The day goes by quickly in this fast-paced environment. There’s always something to learn and this keeps the job fresh and challenging!

Responsibilities

  • Communicates with customers in a courteous and customer-focused manner.
  • Acts as the first point for conflict resolution by listening and empathizing with dissatisfied customers to reduce escalation and achieve a resolution.
  • Provides customers with requested information.
  • Creates service orders using our ERP system from service.
  • Ensures accuracy of information at every step of every process.
  • Builds positive relationships with all customers through active listening.
  • Works closely with other members of the customer service team, and with dispatchers.

What you will bring

  • Minimum of 2 years' experience working in customer service
  • Experience working with an ERP system
  • Excellent written and verbal communication skills
  • Having the curiosity and capacity to learn about various commercial kitchen equipment
  • Minimum 50 wpm
  • Demonstrated ability and proficiency in MS Office suite of applications
  • Ability to operate a computer and telephone for long periods of time
  • Lifting or moving up to 10 lb / 4.5 kg may be required
  • Available to participate in the on-call rotation shift
  • Why work for us?

  • Industry-leading compensation
  • Each day brings new challenges and endless learning opportunities
  • Comprehensive group benefits and retirement savings program
  • Extended health, dental and LTD
  • Training and Development Opportunities
  • Industry leaders in Canada
  • You will be part of a growing, stable organization, that is the industry leader in Canada
  • Our recruitment process

  • After completing your application through our career website or a job board, you will receive an email from Key, letting you know that we received your application.
  • Any emails you receive will come from one of these domains : @hfsgc.ca; @keyfood.ca; @partstown.ca; @applicantemail.com.
  • If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.
  • Once the telephone interview is completed, if you are advanced to the next step, you will have an in-person interview with one of our hiring managers.
  • We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

    Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.

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