- Search jobs
- Scarborough, ON
- customer service assistant
Customer service assistant Jobs in Scarborough, ON
Create a job alert for this search
Customer service assistant • scarborough on
- Promoted
Director - Customer Service
Hard Rock DigitalToronto, ON, CA- Promoted
customer service service representative
Cheryl Moulton Insurance AgencyMarkham, ON, CanadaSr. Customer Service Representative
Robert HalfMarkham, ON, CA- Promoted
Customer Service Representative
BMO Financial GroupToronto, ON, CARemote Customer Service Assistant
Top Level PromotionsPickering, ON, ca- Promoted
Customer Service Representative
U-HaulToronto, ON, CA- Promoted
Customer Service Representatives
MercorToronto, ON, CACustomer Service Representative
Adecco CanadaMarkham, Ontario, Canada- Promoted
Customer Service Representative
Farm Boy Inc.Pickering, ON, CA- Promoted
Customer Service
Uniting HoldingToronto, ON, CA- Promoted
Customer Service Representative
Annabella Bai - Desjardins Insurance AgentToronto, ON, CanadaAssistant Executive, Customer Service (CCA)
Ocean Network Express (Singapore) Pte LtdHarbourFront- Promoted
Service Assistant
Red Lobster Management LLCToronto, Canada- Promoted
customer service assistant
Teamrecruiter.comToronto, ON, CA- Promoted
Customer Service
NutricanineRichmond Hill, York Region, CACustomer Service Representative
CB CanadaToronto, Ontario, Canada- Promoted
Service Assistant
Red Lobster, Inc.Toronto, ON, CA- Promoted
Customer Service Representative
ChubbMarkham, York Region, CA- Abbotsford, BC (from $ 58,988 to $ 59,651 year)
- Richmond, BC (from $ 34,309 to $ 57,500 year)
- Ottawa, ON (from $ 37,056 to $ 55,749 year)
- St. John's, NL (from $ 37,050 to $ 55,389 year)
- St. Catharines, ON (from $ 30,225 to $ 55,000 year)
- Edmonton, AB (from $ 35,378 to $ 53,816 year)
- Mississauga, ON (from $ 32,541 to $ 53,375 year)
- Hamilton, ON (from $ 32,819 to $ 52,692 year)
- Delta, BC (from $ 39,506 to $ 52,582 year)
- Quebec City, QC (from $ 35,100 to $ 52,090 year)
Popular searches
Director - Customer Service
Hard Rock DigitalToronto, ON, CA- Full-time
Get AI-powered advice on this job and more exclusive features.
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
The Director of Customer Service will report to the VP of Customer Experience and will build and lead the full customer service operation for our Toronto location. This role will establish teams supporting both U.S. and Canadian players from the ground up while ensuring world-class service delivery.
Key responsibilities include :
- Ensuring adherence to KPIs, quality standards, performance management, policies, processes, hiring, onboarding, and ongoing training and development
- Partnering with internal stakeholders to develop analytics and reporting, operational strategy, workforce management, forecasting, budget planning, and compliance with responsible gambling and regulatory requirements
- Collaborating extensively across the organization to enable seamless service delivery
- Acting as the senior escalation point and voice of our Canadian customer base to drive successful customer outcomes
- Instilling a culture of continuous coaching, team building, and leadership development—specifically elevating managers and supervisors through structured training and development programs
- Building a cohesive leadership structure that supports frontline staff, enhances morale, and drives consistent operational performance
What will you do?
Your day-to-day responsibilities will include :
What are we looking for?
Required and preferred candidate skills and experience :
What’s in it for you?
We offer our employees more than competitive compensation. Benefits include :
Roster of Uniques
We care deeply about every interaction our players have with us. We trust and empower our teams to own and shape the customer experience. Our vision is grounded in fostering a diverse, inclusive workplace where everyone—regardless of background or beliefs—can bring their authentic selves and full range of talent. We celebrate you being you.
#J-18808-Ljbffr