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Customer service assistant Jobs in Scarborough, ON

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Customer service assistant • scarborough on

Last updated: 2 days ago
  • Promoted
Director - Customer Service

Director - Customer Service

Hard Rock DigitalToronto, ON, CA
Full-time
Get AI-powered advice on this job and more exclusive features.Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world.We’re buildi...Show moreLast updated: 7 days ago
  • Promoted
customer service service representative

customer service service representative

Cheryl Moulton Insurance AgencyMarkham, ON, Canada
Full-time
Customer Service Representative.About Us : Join our dynamic and bustling insurance office in Markham! We pride ourselves on providing exceptional service to our clients and creating a positive, ener...Show moreLast updated: 30+ days ago
Sr. Customer Service Representative

Sr. Customer Service Representative

Robert HalfMarkham, ON, CA
Permanent +1
Quick Apply
Customer Service Representative to join our team in Markham, Ontario.This bilingual contract role requires fluent French and English communication skills to support clients effectively.As part of a...Show moreLast updated: 5 days ago
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Customer Service Representative

Customer Service Representative

BMO Financial GroupToronto, ON, CA
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 30+ days ago
Remote Customer Service Assistant

Remote Customer Service Assistant

Top Level PromotionsPickering, ON, ca
Remote
Full-time +1
Quick Apply
Work from Home Data Entry & Office Administration – Flexible Online Role.We are seeking motivated individuals in Pickering, Ontario, Canada, for a remote entry-level position in data entry, off...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulToronto, ON, CA
Full-time
Warden Ave, Scarborough, Ontario M1R2S9 Canada.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representa...Show moreLast updated: 20 days ago
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Customer Service Representatives

Customer Service Representatives

MercorToronto, ON, CA
Full-time
Join to apply for the Customer Service Representatives role at Mercor.AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnos...Show moreLast updated: 14 days ago
Customer Service Representative

Customer Service Representative

Adecco CanadaMarkham, Ontario, Canada
Full-time +1
Quick Apply
Customer Service Representative job opening in Markham, ON.We are currently seeking to hire top talent for a Customer Service Representative job opening in Markham, ON - this is a hybrid working ar...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Farm Boy Inc.Pickering, ON, CA
Full-time
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 18 days ago
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Customer Service

Customer Service

Uniting HoldingToronto, ON, CA
Full-time
Are you looking for a fun and challenging career with room for growth and advancement?.Do you have a passion for helping people and providing great customer service?. Are you looking to be part of a...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Annabella Bai - Desjardins Insurance AgentToronto, ON, Canada
Full-time
Customer Service Representative.Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses.We are known ...Show moreLast updated: 30+ days ago
Assistant Executive, Customer Service (CCA)

Assistant Executive, Customer Service (CCA)

Ocean Network Express (Singapore) Pte LtdHarbourFront
Full-time
Job Description Purpose : To provide excellent service level when handling enquiries from Customers.Job Responsibilities – Customer Care Agent (CCA). A key member of the SCOPE project team to handle ...Show moreLast updated: 30+ days ago
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Service Assistant

Service Assistant

Red Lobster Management LLCToronto, Canada
Full-time
Why You Want to Work Here : We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscou...Show moreLast updated: 30+ days ago
  • Promoted
customer service assistant

customer service assistant

Teamrecruiter.comToronto, ON, CA
Full-time +1
Location North York , ON M2N 5X2.Terms of employment Permanent employment Full time.Secondary (high) school graduation certificate. Work must be completed at the physical location.There is no option...Show moreLast updated: 3 days ago
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Customer Service

Customer Service

NutricanineRichmond Hill, York Region, CA
Full-time
At NutriCanine, we believe in making it easy and convenient for pet owners to feed their dogs freshly prepared, real‑food meals so that they can live longer, healthier, happier lives.We offer a per...Show moreLast updated: 3 days ago
Customer Service Representative

Customer Service Representative

CB CanadaToronto, Ontario, Canada
Full-time
Customer Service Representative – Competitive Salary– Toronto, ON.Are you an excellent communicator, adaptable, and thrive in a customer-focused role? Are you passionate about pets and creating a s...Show moreLast updated: 30+ days ago
  • Promoted
Service Assistant

Service Assistant

Red Lobster, Inc.Toronto, ON, CA
Full-time
We offer weekly pay and competitive wages.Opportunity to participate in medical, dental, vision, life insurance and short-term disability benefits. Discounted shift meals and a 25% discount when din...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

ChubbMarkham, York Region, CA
Full-time
The main function of this role is to provide quality service to our policyholders, Regional Offices, and other departments within the Head Office, as well as working with our US counterparts.In thi...Show moreLast updated: 27 days ago
People also ask
Director - Customer Service

Director - Customer Service

Hard Rock DigitalToronto, ON, CA
7 days ago
Job type
  • Full-time
Job description

Get AI-powered advice on this job and more exclusive features.

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

The Director of Customer Service will report to the VP of Customer Experience and will build and lead the full customer service operation for our Toronto location. This role will establish teams supporting both U.S. and Canadian players from the ground up while ensuring world-class service delivery.

Key responsibilities include :

  • Ensuring adherence to KPIs, quality standards, performance management, policies, processes, hiring, onboarding, and ongoing training and development
  • Partnering with internal stakeholders to develop analytics and reporting, operational strategy, workforce management, forecasting, budget planning, and compliance with responsible gambling and regulatory requirements
  • Collaborating extensively across the organization to enable seamless service delivery
  • Acting as the senior escalation point and voice of our Canadian customer base to drive successful customer outcomes
  • Instilling a culture of continuous coaching, team building, and leadership development—specifically elevating managers and supervisors through structured training and development programs
  • Building a cohesive leadership structure that supports frontline staff, enhances morale, and drives consistent operational performance

What will you do?

Your day-to-day responsibilities will include :

  • Providing senior management experience in ecommerce or digital customer service, particularly in high-volume or fast-growth environments
  • Bringing direct experience in the online gaming industry , ideally within sportsbook, casino, or regulated iGaming operations, with a strong understanding of player expectations and compliance obligations
  • Demonstrating high energy and exceptional leadership with a customer- and data-driven mindset
  • Building high-performing teams from scratch, including hiring, coaching, and developing managers, supervisors, and frontline agents
  • Developing leadership bench strength through mentoring, succession planning, and structured manager / supervisor development programs
  • Overseeing medium- to large-scale contact center operations with a strong emphasis on people development and operational excellence
  • Driving initiatives and strategies to reduce cost per contact, increase one-contact resolution, and elevate customer satisfaction
  • Providing insights that guide product development and enhance the overall player experience
  • What are we looking for?

    Required and preferred candidate skills and experience :

  • Senior leadership background in digital customer service or ecommerce
  • Experience in the online gaming / iGaming industry (sportsbook, casino, or regulated markets preferred)
  • Strong operational leadership with a proven ability to scale and transform customer service teams
  • Demonstrated success in manager and supervisor development, leadership coaching, and building strong teams from the ground up
  • Extensive experience driving a people-first culture that emphasizes coaching, empowerment, and continuous improvement
  • Analytical mindset with experience using data to drive strategy and performance
  • Ability to navigate regulatory environments and embed responsible gambling practices
  • Excellent communication, collaboration, and stakeholder management skills
  • What’s in it for you?

    We offer our employees more than competitive compensation. Benefits include :

  • Competitive pay and benefits
  • A startup culture backed by a secure, global brand
  • Opportunities to influence decision-making for a best-in‑class casino brand
  • Roster of Uniques

    We care deeply about every interaction our players have with us. We trust and empower our teams to own and shape the customer experience. Our vision is grounded in fostering a diverse, inclusive workplace where everyone—regardless of background or beliefs—can bring their authentic selves and full range of talent. We celebrate you being you.

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