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The Boyd GroupHamilton, ON, CA- Full-time
Company : Assured Automotive
Job Description :
- Industry Leading Compensation, Benefits & Training
We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility Team.
Role and Requirements
Provides positive energy when greeting customers in person and on the phone
Manage the confirmation and reservation of all rental vehicles & towing requests
When required communicate updates with Customers & Insurance claims personnel
When required manage all arrangements for towing as well as costing against the Repair Order
Ensure all assignments have been followed up and appointments confirmed with customers
Reconcile each Repair Order prior to closing
Monitor and manage Store’s Accounts Receivable
Uphold Assured’s Core Values : Honesty, Integrity & Respect
A minimum of 1 year of previous experience in a similar role
Consistently demonstrates a successful client experience
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
Effectively manage a fast-paced environment, demonstrating multitasking ability
A Career with Us Offers
Competitive Pay and Benefits Program
Career Growth Opportunities for advancement
On-going I-Car and Industry Training Programs,
Professional Development Opportunities.
A Professional atmosphere, great working conditions, dynamic leadership
Our Commitment to Our Employees
We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, abilities, experience, education, and character. We want only those people who share in our same "Core Values".
We are an equal opportunity employer. We are proud to provide accommodations during the recruitment process.
AASJ