Customer service advisor Jobs in Delta, BC

The future you want is within reach. Let's build it together.

At PCL Constructors Westcoast Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a District HR Advisor for PCL Constructors Westcoast Inc. in Richmond, British Columbia, you'll have the opportunity to bring PCL's people-development philosophy to life by developing talent, enabling great leadership, and supporting exceptional business performance.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• RRSP, TFSA, Pension Contribution Options
• Flexible medical, dental and vision benefits
• Prescription drug coverage and virtual care services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• Health and lifestyle spending account options
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL's College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a District HR Advisor for PCL Constructors Westcoast Inc. within BC Region contributes to our team:

Responsibilities

• Leads and advises on HRPD programs, policy, practices, and compliance for assigned client groups.
• Develops and executes a recruitment plan with appropriate sourcing strategies.
• Participates in district HRPD planning process and leads the development, execution and evaluation of district-level projects initiatives as assigned.
• Provides guidance, coaches, and trains on all aspects of career management.
• Guides and coaches supervisors on employee relations issues, compensation, recruitment, performance improvement activities, workforce planning and training programs.
• Assists with local market research and analysis for annual compensation review and owns the calibration of salary/bonus review process for client groups.
• Develops and maintains strong customer-focused relationships with all stakeholders within the district.
• Oversees the student program strategy and maintaining strategic relationships with academic institutions.

Qualifications

• Postsecondary diploma or degree in human resources or a related discipline preferred.
• Working towards an HR designation preferred.
• 5 years of progressive human resources experience preferred.
• Ability to tactfully and diplomatically deal with people and act with discretion when handling confidential information.
• Ability to research, analyze information and data, and make recommendations.
• Able to work independently or in a team environment in a highly matrixed organization.
• Able to mentor and coach entry-level human resources professionals.
• Effective verbal and written communication skills, with the ability to negotiate and present ideas and content that influence a favorable outcome.
• Strong networking skills with the ability to develop and maintain HR networks.
• Demonstrated critical-thinking skills.

The estimated salary range for this role is $85,000 - $100,000 based on your experience and qualifications. Final compensation will be confirmed as part of a personalized offer.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Constructors Westcoast Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Constructors Westcoast Inc.

Primary Location: Richmond, British Columbia

Job Title: District HR Advisor

Requisition ID: 13640