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Customer relations manager Jobs in Surrey, BC

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Customer relations manager • surrey bc

Last updated: 5 days ago

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
CA$25.00–CA$29.00 hourly
Full-time

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada.As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing e... Show more

Customer Service Representative

Randstad CanadaBurnaby, British Columbia, CA
Full-time +1
Quick Apply

Our client is looking for a Customer Experience Associate to join their team on a temporary, full-time basis.This role supports optical stores and optometrists’ offices with prescription order entr... Show more

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
CA$20.00–CA$22.00 hourly
Full-time

Ideal Siding is the fastest-growing siding renovation company in North America, with multiple divisions across Canada and the U.We’re redefining the home exterior renovation industry through innova... Show more

General Manager

Wendy's CanadaSurrey, BC
CA$65,000.00 yearly
Full-time

Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants.You'll find opportunities, rewards and growth potential.Wendy's has a strong support system, which is critic... Show more

Install Manager

Modern Closet DesignsPort Coquitlam, BC, CA
CA$26.00–CA$28.00 hourly
Full-time

Direct career track with a salary increase.Paid training and ongoing professional development.Tools, equipment, and phones are provided.Open door policy with the owner.Manage all aspects of the ins... Show more

Seasonal Customer Experience Representative

Indigo Books & MusicCoquitlam, British Columbia, Canada
Part-time +1

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Employee Relations Specialist (hybrid)

NTT DATA ServicesBurnaby, BC, CA
Full-time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

Remote Customer Service Sales

HMG CareersSurrey, British Columbia
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service Representative

T.K. GraphicsSurrey, British Columbia, Canada
CA$45,000.00–CA$55,000.00 yearly
Full-time
Quick Apply

Are you friendly, organized, and enjoy helping customers?.Customer Service Representative.In this role, you’ll be the main point of contact for our customers and work closely with our Sales and Pro... Show more

Customer Solutions Specialist - Work From Home

Global Elite TexasBurnaby, , United States, 81210
Remote
Full-time

Customer Solutions Specialist - Work From Home.Ready for a Career That Offers More Freedom?.Are you looking for a career that gives you greater flexibility, meaningful work, and the opportunity to ... Show more

Customer Service Representative - Remote

Tim's FinancialCoquitlam, British Columbia
CA$21.50 hourly
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Delivery Station Customer Service Associate

Amazon.com.ca, ULCBurnaby, British Columbia, CAN
Full-time

At Amazon, our mission is to be Earth’s most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ... Show more

Business Development & Customer Service Representative

Packd Upfit EquipmentSurrey, Canada
Full-time

We're seeking a driven sales professional who can introduce modern sales development strategies to the fleet upfitting industry and play a key role in building a scalable outbound sales engine... Show more

Technical Customer Support, Security Technology

Houle Electric LimitedBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Customer Experience Associate-Future Opportunities

The Toronto-Dominion Bank (Canada)Surrey, British Columbia
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Customer Service Agent - Fully Remote

American Income Life Insurance Companysurrey, BC, CA
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territo... Show more

Human Resources Administrator - (Labour Relations)

Pacific Coast Community ResourcesPort Coquitlam, British Columbia, CA
CA$52,000.00–CA$58,000.00 yearly
Full-time +1
Quick Apply

Job Title:                                ... Show more

Manager - Customer Experience and Sales

MathnasiumSurrey, BC, CA
Full-time

Customer Experience and Sales Manager.The Customer Experience and Sales Manager is responsible for.This is a leadership position focused on two key pillars:.The role is responsible for building rel... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourly
Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

Customer Service Rep (Bilingual) - Remote

Teladoc HealthSurrey, British Columbia
CA$24.00 hourly
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

People also ask
Customer Care Specialist

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
20 days ago
Salary
CA$25.00–CA$29.00 hourly
Job type
  • Full-time
Job description

Job Description

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada. As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with the highest level of professionalism and efficiency.

  • Respond promptly and effectively to customer inquiries via phone, email, and chat
  • Analyze and process customer claims, ensuring accuracy and adherence to company policies
  • Navigate customers through our online portal, assisting with data submission and troubleshooting
  • Manage and organize customer documents and information with meticulous attention to detail
  • Coordinate with various internal departments to resolve complex customer issues
  • Monitor and meet service level agreements (SLAs) and key performance indicators (KPIs)
  • Identify opportunities for process improvements to enhance customer satisfaction
  • Maintain up-to-date knowledge of company products, services, and policies
  • Participate in team meetings and training sessions to stay current on best practices in customer care


Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication skills, both written and verbal, with proficiency in English
  • Strong problem-solving abilities and analytical skills
  • Proficiency in using Microsoft 365 and comfort with technology tools
  • Demonstrated ability to multitask and maintain a high level of work organization
  • Customer-oriented attitude with developed interpersonal skills
  • Patience and ability to handle challenging situations with empathy and professionalism
  • Detail-oriented approach with a commitment to accuracy
  • Fast learner with the ability to adapt to changing priorities
  • Bachelor's degree in Business, Communications, or related field preferred (not required)
  • Bilingual skills in additional languages are a plus



Additional Information

Salary: $25.00 – $29.00

Some benefit highlights:

  • 80% coverage Health, Dental and Vision
  • Paid time off
  • RRSP Program Eligibility

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.