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Customer relations manager Jobs in Oshawa on

Last updated: 7 days ago
New Graduate - Labour Relations Consultant

New Graduate - Labour Relations Consultant

Ontario Power GenerationOshawa, ON, CA
CA$70,000.00–CA$106,000.00 yearly
Full-time +1
Show moreLast updated: 13 days ago
Relief Pharmacist

Relief Pharmacist

Loblaw Companies LimitedOshawa, ON
CA$116,000.00 yearly
Part-time
Show moreLast updated: 30+ days ago
SOCIAL MEDIA MANAGER => Relocate to China

SOCIAL MEDIA MANAGER => Relocate to China

LaowaiCareerOshawa, Canada
CA$5,000.00–CA$8,400.00 monthly
Full-time
Show moreLast updated: 7 days ago
Full-Time Team Lead - adidas Retail Store, Oshawa (#2065)

Full-Time Team Lead - adidas Retail Store, Oshawa (#2065)

AdidasOshawa, ON, CA
CA$17.50–CA$19.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative (Part-time)

Customer Service Representative (Part-time)

EquestOshawa, Ontario, Canada
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service - Work from Home

Customer Service - Work from Home

Spade RecruitingOshawa, Ontario
Quick Apply
Show moreLast updated: 30+ days ago
Food Service Associate

Food Service Associate

Dexterra GroupOshawa, ON, CA
CA$21.58–CA$25.07 hourly
Show moreLast updated: 30+ days ago
Work from Home Customer Service

Work from Home Customer Service

CB CanadaOshawa, Ontario, Canada
CA$35.00 hourly
Remote
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOOshawa, ON
CA$33,850.00–CA$44,000.00 yearly
Part-time
Show moreLast updated: 30+ days ago
Customer Experience Lead-Oshawa

Customer Experience Lead-Oshawa

Victoria's SecretOshawa, ON, CA
CA$24.00 hourly
Show moreLast updated: 30+ days ago
Retail Floor Manager

Retail Floor Manager

TalizeOshawa, ON, CAN
CA$38.50 hourly
Full-time
Show moreLast updated: 30+ days ago
Senior Manager, Labour Relations – Canada

Senior Manager, Labour Relations – Canada

General MotorsOshawa, Ontario, Canada
CA$90,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Experience Associate

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Oshawa, Ontario
Part-time
Show moreLast updated: 27 days ago
Strategic Customer Coordinator

Strategic Customer Coordinator

Sunbelt RentalsOshawa ON LK B
CA$22.61–CA$33.16 hourly
Full-time
Show moreLast updated: 30+ days ago
Spa Laboratory Technologist

Spa Laboratory Technologist

Durham CollegeOshawa, ON
CA$37.57 hourly
Show moreLast updated: 30+ days ago
Relief Pharmacist

Relief Pharmacist

Loblaw CompaniesOshawa, ON
CA$116,000.00 yearly
Part-time
Show moreLast updated: 30+ days ago
Department Manager

Department Manager

H&M GroupOshawa, ON, CA
CA$45,000.00–CA$55,000.00 yearly
Show moreLast updated: 30+ days ago
Team Leader, adidas Retail Store, Oshawa (#2065)

Team Leader, adidas Retail Store, Oshawa (#2065)

adidasOshawa, CA
Full-time
Show moreLast updated: 24 days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Stoakley-Stewart ConsultantsHybrid, Oshawa, ON
CA$45,000.00–CA$52,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

American Income Life AO - Kelechi IkpeawujoOshawa, ON, CA
CA$45,000.00–CA$100,000.00 yearly
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
New Graduate - Labour Relations Consultant

New Graduate - Labour Relations Consultant

Ontario Power GenerationOshawa, ON, CA
13 days ago
Salary
CA$70,000.00–CA$106,000.00 yearly
Job type
  • Full-time
  • Temporary
Job description

Status : Contract (Up to 12 Months)

Working Conditions :  On-site

Education Level :  4 year university degree

Base Location : Oshawa, ON

Temporary Work Location : Toronto or Pickering, ON

Shifts(s) : Days

Travel : 10%

Deadline to Apply :  December 10, 2024

Salary Range : $70,000 to $106,000

per year

Electrify your career and help build a brighter tomorrow.

Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.

Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on and off the job.

JOB OVERVIEW

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of New Graduate Opportunity – Labour Relations Consultant

Reporting to the Senior Manager,Labour Relations, this position is responsible for provididing expert guidance and support on labour relations matters, including interpreting collective agreements, managing grievances, and preparing cases for mediation, arbitration, and bargaining. Additionally, the position involves developing negotiation strategies, delivering training, and fostering effective relationships with union representatives to ensure alignment with corporate policies and practices.

KEY ACCOUNTABILITIES

  • Partner with HR Business Partners, Line Managers, and Senior Leadership providing advice on collective agreements and staff relations matters.  Provide interpretation and explanation as to the clauses associated with OPG union collective agreements (e.g., PWU, Society, EPSCA);
  • Support efficient and effective processing of grievances involving represented staff and by provide interpretation, advice and guidance on agreements, policies, and procedures ensuring that various provisions of the Redress Procedure are properly carried out;
  • Assist and act as managements advisor by providing and presenting management briefs, rebuttal material and supporting data as required to support OPG’s management position;
  • Assist HR Business Partner and Line Management, in preparing cases for grievance meetings and ensuring that all relevant information is included in the grievance briefs and develop Letters of Understanding to facilitate agreement on issues;
  • Working with Legal Counsel, HR Business Partner’s and Line Management to prepare cases for mediation and arbitration and prepare briefs for presenting cases
  • Assisting in the development of negotiation strategies for collective bargaining and participating on bargaining subcommittees;
  • Recommending, developing, and delivering labour relations training and specialized seminars, as well as developing training materials;
  • Maintaining currency with employment law, legislative change, arbitration decisions, trends and developments in collective bargaining and other major events / matters related to labour relations;
  • Supporting the point of contact with unions by resolving or arranging for the disposition of questions, complaints, or requests for information related to the treatment of union-represented staff;
  • Developing good working relationships with union representatives and communicating with unions to convey information on new or amended corporate policies, practices, and procedures;
  • Representing management on joint union / management subcommittees;

QUALIFICATIONS

  • University Degree and Master of Industrial Relations is required, these designations are an asset CHRP, CHRL, CHRE
  • Labour Relations and or Human Resources experience, in a unionized environment considered an asset.
  • Some knowledge of labour relations principles, processes, best practices, theories, trends and related legislation and arbitral jurisprudence in both public and private sectors;
  • Strong interpersonal skills with a demonstrated ability to collaborate with business partners and use superior judgement, business awareness, and political acuity to provide risk-based advice;
  • Experience with grievance administration and collective agreement interpretation;
  • Ability to quickly understand business processes, navigate organization, support systems and influence others
  • Strong case law research experience.  Broad conceptual, diagnostic and analytical skills; ability to reach well grounded, independent conclusions and influence outcomes;
  • Strong problem solving skills, exceptional project management and organizational skills to work in a fast paced, high volume environment.  Ability to communicate effectively, possess excellent written and verbal, and facilitation skills;
  • Proficiency in MS Office (Word, Excel, PowerPoint and Outlook) is considered an asset to have experience working with Lotus Notes;
  • Valid Ontario Drivers License in good standing, is necessary for this position;
  • The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

    OPG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the application or interview process, please contact [email protected] .

    This position is moving to OPG Corporate Headquarters : In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This position will be temporarily based in Toronto or Pickering, ON until the move to Headquarters in the Summer of 2025.

    What makes a career at OPG different?

    With operations across Ontario and the United States, OPG is one of the most diverse power producers in North America. As the largest generator in Ontario, we meet approximately 50% of the province’s electricity needs, largely from low-carbon sources like nuclear and hydro.

    As we work to achieve our vision of Electrifying life in one generation , OPG and our family of companies are also helping advance the development of new low-carbon technologies such as Small Modular Reactors (SMRs), refurbishment projects, and electrification initiatives to help power the growing demands of a growing economy. Join OPG and make history.

    Please submit your application online at jobs.opg.com .  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

    LI-Onsite

    The base salary range considers many factors including, but not limited to experience, education, and training, including any collective agreement requirements for union represented positions. It is not typical for the salary to be offered near the top of the range, and salary is dependent on numerous factors. For management roles, the base salary range does not represent the total compensation package. The total compensation package for regular full-time management roles includes pay-for-performance programs for annual and medium time periods. Maintaining a high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation framework.

    OPG is committed to employment equity. As such, we encourage applicants from equity-seeking communities (Indigenous Peoples, racialized persons, persons with disabilities, and women). We strongly believe that alleviating the under-representation of equity-seeking individuals will create a stronger OPG team and allow us to better serve the needs of our diverse communities.

    In order to fulfill the above-mentioned purpose, priority in hiring may be given to qualified persons who self-identify as a member of equity-seeking groups as identified in the application process. This initiative constitutes a special program under the Human Rights Code / Canadian Human Rights Act.