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Customer relations manager Jobs in Longueuil, QC

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Customer relations manager • longueuil qc

Last updated: 22 hours ago
Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

IPEX by AliaxisMontreal, Montreal (administrative region), CA
Full-time
Labour and Employee Relations Manager.IPEX est l'un des principaux fournisseurs de systèmes intégrés de tuyauteries thermoplastiques en Amérique du Nord. Nous avons pour mission de bâtir un avenir m...Show moreLast updated: 30+ days ago
Labour & Employee Relations Manager • • •Gestionnaire des relations de travail et des employés

Labour & Employee Relations Manager • • •Gestionnaire des relations de travail et des employés

Axis CommunicationsMontreal, Montreal (administrative region), CA
Full-time
Please click on the following hyperlinks to review details.This will be considered together with our.IPEX est l’un des principaux fournisseurs de systèmes intégrés de tuyauteries thermoplastiques ...Show moreLast updated: 30+ days ago
Public Relations Account Manager

Public Relations Account Manager

ZAK CommunicationsMontreal, Montreal (administrative region), CA
Full-time +1
As Public Relations Account Manager in our Toronto OR Montreal office, you will be responsible for the day-to-day management of multiple accounts, including the ideation and execution of innovative...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Relations Specialist, Global Services

Customer Relations Specialist, Global Services

BRPAnjou, CA
Full-time
We’re looking for a customer relations specialist to solve problems, and win back and retain the most demanding customers in our global network (Americas, EMEA and Asia-Pacific).You'll be working c...Show moreLast updated: 22 hours ago
public relations manager

public relations manager

Charton Hobbs IncVerdun, QC, CA
Permanent
Langue de travail : Anglais ou Français.Heures de travail : 35 to 40 hours per week.Private company, corporation or industry. Analyze market research data to improve business decisions or activities.C...Show moreLast updated: 16 days ago
Property Manager : Tenant Relations & Ops

Property Manager : Tenant Relations & Ops

BGISMontreal (administrative region), QC, CA
Full-time
A leading facilities management company in Montreal is looking for an Associate Property Manager to enhance tenant relations and oversee property management initiatives. The ideal candidate has 3-5 ...Show moreLast updated: 23 hours ago
Investor Relations Specialist

Investor Relations Specialist

Impact3 GrowthMontreal (administrative region), QC, CA
Full-time
Investor Relations Specialist @ Impact3.Impact3 is a crypto-native marketing and PR agency dedicated to building trusted brands in the trustless technology space. We are a team of 40 marketing rocks...Show moreLast updated: 4 days ago
Responsable marketing relations

Responsable marketing relations

freelance.caMontreal, Canada
Full-time
Localisation : Montréal, QcMode hybride : 2 jours par semaine au bureau37,5h / semaine .Agence de talents spécialisée dans les secteurs des technologies de l’information (TI) et du marketing numérique...Show moreLast updated: 30+ days ago
Dealer Relations Representative

Dealer Relations Representative

Canadian Dealer Lease Services IncMontreal (administrative region), QC, CA
Full-time +1
About Canadian Dealer Lease Services Inc.Canadian Dealer Lease Services Inc.CDLSI) is a leading provider of white-label and branded leasing solutions to the automotive industry.With a rapidly-growi...Show moreLast updated: 4 days ago
Senior Client Relations Manager, Group Insurance

Senior Client Relations Manager, Group Insurance

SolertiaMontreal (administrative region), QC, CA
Full-time
Solertia est le premier centre d’expertises RH intégré au Québec à réunir la rémunération globale, les avantages sociaux et la stratégie RH sous un même toit. Notre approche unique allie la rigueur ...Show moreLast updated: 15 days ago
  • Promoted
Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

IPEX Group of CompaniesMontreal, QC, Canada
Full-time
IPEX est l’un des principaux fournisseurs de systèmes intégrés de tuyauteries thermoplastiques en Amérique du Nord.Nous avons pour mission de bâtir un avenir meill...Show moreLast updated: 30+ days ago
public relations manager

public relations manager

Charton HobbsMontreal (administrative region), QC, CA
Full-time
Be among the first 25 applicants.Work must be completed at the physical location.There is no option to work remotely.Private company, corporation or industry. Analyze market research data to improve...Show moreLast updated: 11 days ago
Manager Expérience Client & Relations Partenaires

Manager Expérience Client & Relations Partenaires

Eternal CompanionsChambly, Montérégie, CA
Full-time
Manager Expérience Client & Relations Partenaires.Rejoignez une mission empreinte de sens et de dignité.C’est pourquoi nous accompagnons les familles et travaillons de près avec nos partenaires vét...Show moreLast updated: 2 days ago
Commercial Property Manager : Tenant Relations & Finance

Commercial Property Manager : Tenant Relations & Finance

Tidan LLCMontreal, Montreal (administrative region), CA
Full-time +1
A dynamic real estate organization is looking for a Property Manager in Montreal to oversee the daily management of commercial properties. The ideal candidate will have at least 5 years of experienc...Show moreLast updated: 25 days ago
Market Relations Advisor

Market Relations Advisor

IMPAQ CapitalMontreal (administrative region), QC, CA
Full-time
IMPAQ Capital est à la recherche d'un conseiller en relations de marché pour se joindre à notre équipe dynamique.C'est une opportunité passionnante pour un jeune professionnel souhaitant démarrer s...Show moreLast updated: 15 days ago
Customer Relations - Bilingual Customer Relations Resolution Agent

Customer Relations - Bilingual Customer Relations Resolution Agent

Sunwing Vacations Inc.Montreal, Montreal (administrative region), CA
Full-time
Customer Relations - Bilingual Customer Relations Resolution Agent.Join to apply for the Customer Relations - Bilingual Customer Relations Resolution Agent role at Sunwing.Sunwing Vacations Group i...Show moreLast updated: 30+ days ago
Senior Manager, Media Relations

Senior Manager, Media Relations

Bell CanadaMontreal (administrative region), QC, CA
Full-time
At Bell, our purpose is to advance how Canadians connect with each other and the world.We achieve this by providing consumers and businesses with the best network technologies, innovative digital s...Show moreLast updated: 3 days ago
Customer Relations Specialist - Financial Services (Inbound)

Customer Relations Specialist - Financial Services (Inbound)

ScotiabankMontreal, Montreal (administrative region), CA
Full-time
A leading financial institution in Montreal is seeking a Specialist for the Customer Relations Centre.In this role, you will provide exceptional customer service, primarily through phone interactio...Show moreLast updated: 30+ days ago
Lead, Stakeholder Relations

Lead, Stakeholder Relations

Business Development Bank of CanadaMontreal, Quebec, Canada
Full-time
We are banking at another level.It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entreprene...Show moreLast updated: 30+ days ago
Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

Labour Employee Relations Manager / Gestionnaire des relations de travail et de e

IPEX by AliaxisMontreal, Montreal (administrative region), CA
30+ days ago
Job type
  • Full-time
Job description

Labour and Employee Relations Manager

IPEX est l'un des principaux fournisseurs de systèmes intégrés de tuyauteries thermoplastiques en Amérique du Nord. Nous avons pour mission de bâtir un avenir meilleur en connectant les gens avec l'eau et l'énergie.

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

Location : Montréal, Québec, Canada. This role is based at our Montreal office and reports directly to the Director, Labour and Employee Relations.

Principal Responsibilities

Employee Relations

  • Develops and leads the implementation of employee relations programs, policies, and procedures in compliance with relevant employment laws and regulations.
  • Advises and coaches managers on the resolution of complex employee relations issues, including compliance and application of employment laws and regulations and conflict resolutions.
  • Conducts investigations into complex employee relations issues that have been escalated by line managers, HR Business Partners, and / or other Employee Relations Specialists.
  • Ensures administrative tasks are completed (e.g., documentation for investigations) and relevant reports are filed in line with company procedures and applicable legislation.
  • Participates in and delivers training and education to employees and managers to promote positive employee relations across the organization (e.g., Respect in the Workplace, Conflict Resolution).
  • Provides subject‑matter expertise on Employee Relations and serves as a trusted advisor to leadership in matters related to ER and employee engagement.

Labour Relations

  • Represents the organization in collective bargaining with union(s), including researching, developing, and recommending settlements.
  • Resolves labour relations issues, including representing the organization in grievances, mediations, and arbitrations.
  • Advises management and HR on the interpretation and application of collective agreements, employee contracts, and employment legislation, and recommends appropriate courses of action.
  • Develops labor policies, procedures, and training for managers and HR.
  • Maintains a positive relationship with management and union representatives.
  • HR Effectiveness Reporting & Analytics

  • Partners with the HR team / COEs to identify key metrics for the area of responsibility and empowers leaders with HR data insights.
  • Analyzes trends and metrics in partnership with the Director, Labour Relations and HR Business Partners to provide insights and recommendations to business leaders to foster positive employee relations.
  • Qualifications & Experience

  • Bachelor's degree (or equivalent) in HR, Business, Industrial Relations, Organizational Development, or a related field.
  • 5-7 years of progress HR experience required.
  • 5-7 years of union experience mandatory.
  • 2-3 years of people‑management experience an asset.
  • Proficiency with HR information systems and the Microsoft Office Suite.
  • HR certification (e.g., CHRP, SHRP, PHR, SPHR) an asset.
  • Bilingualism in English and French.
  • IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at askhr@ipexna.com.

    Seniority level

  • Mid‑Senior level
  • Employment type

  • Full‑time
  • Job function

  • Other
  • Industries : IT Services and IT Consulting
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