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Customer experience manager Jobs in Kelowna, BC

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Customer experience manager • kelowna bc

Last updated: 2 days ago
  • Promoted
Seasonal Customer Experience Representative

Seasonal Customer Experience Representative

IndigoKelowna, Regional District of Central Okanagan, CA
Full-time
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more ...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

Bank of MontrealKelowna, British Columbia, Canada
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Domino's Pizza CanadaKelowna, BC, Canada
Full-time +2
Customer Service Representatives.Pizza Cook / Team Member) to join their team!.Job type : Full time and Part time, Permanent. We are searching for qualified customer service reps with personality and p...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Customer Support

Manager, Customer Support

MingaKelowna, BC, Canada
Full-time
Salary : $90,000 - $110,000 CND.At Minga, were creating the Student Behavior Platform schools cant imagine running without. Were on a mission to make school life run smoother and have fun while were ...Show moreLast updated: 4 days ago
  • Promoted
Customer Experience Associate - Orchard Place, Kelowna, BC (22.5 hours)

Customer Experience Associate - Orchard Place, Kelowna, BC (22.5 hours)

ScotiabankKelowna, Regional District of Central Okanagan, CA
Full-time
Title : Customer Experience Associate - Orchard Place, Kelowna, BC (22.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Our Senior Customer Exper...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulKelowna, Regional District of Central Okanagan, CA
Full-time
Enterprise Way, Kelowna, British Columbia V1Y6H7 Canada.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service R...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers / Value VillageKelowna, BC, Canada
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

SaversKelowna, Regional District of Central Okanagan, CA
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Advisor

Customer Service Advisor

Schnitzer SteelWest Kelowna, Regional District of Central Okanagan, CA
Full-time
Responsibilities include working as part of a retail sales team to provide best in class customer care.The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their wa...Show moreLast updated: 7 days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Melanie LyneKelowna, Regional District of Central Okanagan, CA
Full-time
Were proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for i...Show moreLast updated: 7 days ago
Customer Experience Associate Orchard Place, Kelowna, BC (22.5 hours)

Customer Experience Associate Orchard Place, Kelowna, BC (22.5 hours)

Scotiabank Global SiteKelowna, British Columbia, Canada
Full-time
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.Our Senior Customer Experience Associates are the face character and heart of our branches.Scotia...Show moreLast updated: 8 days ago
Seasonal Customer Experience Representative

Seasonal Customer Experience Representative

Indigo Books & MusicKelowna, British Columbia, Canada
Part-time
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being a...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BMOKelowna, British Columbia, Canada
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 30+ days ago
Customer Experience Associate

Customer Experience Associate

TD BankKelowna, British Columbia, Canada
Part-time
Kelowna British Columbia Canada.Personal & Commercial Banking.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill develop...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

TDKelowna, Regional District of Central Okanagan, CA
Full-time
Kelowna, British Columbia, Canada.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of th...Show moreLast updated: 3 days ago
Customer Experience Associate

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Westbank, British Columbia
Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Rep-Station

Customer Rep-Station

FedEx CanadaKelowna, Regional District of Central Okanagan, CA
Part-time
To provide accurate information and assistance to customers requiring direct customer interface.To perform administrative duties necessary for efficient operations. Promotes continued sales and gene...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

CB CanadaKelowna, British Columbia, Canada
Part-time
Customer Service Representative.Your positive attitude is what makes you special and you genuinely like working with people, so why not join the EBus team as a Customer Service Representative? EBus...Show moreLast updated: 30+ days ago
People also ask
Seasonal Customer Experience Representative

Seasonal Customer Experience Representative

IndigoKelowna, Regional District of Central Okanagan, CA
5 days ago
Job type
  • Full-time
Job description

Company Description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • Welove books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our souland GreatBooks are JUST the Beginning…

We playby the following rules :

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
  • Job Description

    You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

    WHAT YOU’LL DO

  • Support the daily operations of the store,before the store opens(5AM)
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and welcoming environment in our stores
  • Add joy to our customers'lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience
  • Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French / English) is required for all positions in Québec; other languages an asset
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