Remote Customer care Jobs in Richmond, BC
Create a job alert for this search
Customer care • richmond bc
Last updated: 3 days ago
Ideal Siding is one of the fastest-growing home improvement companies in North America, specializing in high-quality siding replacement and installation.
With a commitment to exceptional craftsmansh...Show moreLast updated: 3 days ago
SE Marine Dr, Vancouver, British Columbia V5X2V4 Canada.Have you ever wished the open road could be your office? Then consider becoming U-Haul’s newest U-Box Customer Care Driver.As a CCD you will ...Show moreLast updated: 30+ days ago
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Administer bedside and personal care.
Perform light housekeeping and cleaning duties.Prepare and serve nutri...Show moreLast updated: 30+ days ago
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
The salary range for this position is CAD $29.Come work as a Care Aide with Vancouver Coastal Health (VCH)!.Vancouver Coastal Health is looking for Care Aides to join our Long Term Care facilities ...Show moreLast updated: 30+ days ago
Launched in 2021, our technology measures and verifies the impact of restoration projects from the ground-up; thereby elevating the credibility of those global restoration projects and unlocking in...Show moreLast updated: 30+ days ago
Health Care Assistant (Registered Care Aide).Begin a remarkable career that will make a difference in the lives of seniors.
Senior Helpers of Vancouver is hiring for Health Care Assistants! If you h...Show moreLast updated: 30+ days ago
Hours : 30 to 40 hours per week.Education : Secondary (high) school graduation certificate.Experience : Experience an asset.
Administer bedside and personal care.Assist clients with bathing and other a...Show moreLast updated: 11 days ago
Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? .
Are you passionate about providing customer service that exceeds exp...Show moreLast updated: 30+ days ago
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Administer bedside and personal care.
Assist clients with bathing and other aspects of personal hygiene.Perf...Show moreLast updated: 30+ days ago
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.
Our focus on our people is what sets us apart and keeps our...Show moreLast updated: 5 days ago
Design made simple for the modern home.Our passion lies in furniture and design, and it is the fuel that drives our business.
We are a family-run company and aim to maintain this as we continue to r...Show moreLast updated: 13 days ago
Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems.
This is where you come in, as our.Retail Operatio...Show moreLast updated: 3 days ago
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 21 days ago
Client Care Advisor – Because You Were Made for Work That Matters.Friday with availability outside of regular office hours.
Potential for a schedule from Tuesday-Saturday.Tired of jobs that don’t ma...Show moreLast updated: 18 days ago
Customer Care Specialist
Ideal SidingBurnaby, BC, CAFull-time
U-Box Customer Care Representative CN (Commercial)
U-HaulVancouver, British ColumbiaFull-time
personal care provider - home care
Vy DoVancouver, BC, CAFull-time +1
Personal Care Specialist (12-month contract)
CencoraVancouver, BCRemote
Full-time +1
Care Aide - Long Term Care
Vancouver Coastal HealthVancouverTemporary
Senior Customer Success Manager
veritreeVancouver, BC, CAFull-time
Quick Apply
Health Care Assistant
Senior Helpers Vancouver BCVancouver, BC, CAPart-time
personal care aide - home care
Ana’s Care and Home Support LTDRichmond, BC, CAFull-time +1
Customer Care Representative - Floater (Lower Mainland)
SonovaVancouver, CanadaFull-time
personal care provider - home care
Angels There For YouRichmond, BC, CAFull-time +1
Customer Experience Support
MaerskVancouver,CAFull-time
Customer Care Admin (Resolutions)
Moe's Home CollectionVancouver, BC, CANFull-time
Retail Operations & Field Specialist
ArticleVancouver, British Columbia, CAFull-time
Quick Apply
Remote Customer Service Sales
HMG CareersVancouver, British ColumbiaRemote
Full-time
Quick Apply
Client Care Advisor
Home Instead - Richmond, North Delta, and SurreyRichmond, BC, CAFull-time
Customer Care Specialist
Ideal SidingBurnaby, BC, CA3 days ago
Job type
- Full-time
Job descriptionEngage with customers in a friendly and professional manner, actively listening to their needs and concerns. Provide prompt and accurate assistance to customers, addressing their inquiries and resolving issues effectively. Collaborate with internal teams to ensure timely resolution of customer concerns and provide updates as needed. Maintain detailed records of customer interactions and transactions for reference and future follow-up. Continuously identify opportunities for improvement in processes and customer service delivery. Stay up-to-date with product knowledge and company policies to provide accurate information to customers. Coordinate and schedule meetings for our team of project managers, ensuring efficient planning and timely updates. Conduct outbound phone and email outreach to general contractors, property managers, and commercial developers to introduce Ideal Siding and build long term relationships within assigned territories. Identify active commercial projects and upcoming bid opportunities, while ensuring Ideal Siding is considered for preferred bidder and tender lists. Maintain consistent follow up communication and accurately track outreach activities, project leads, and bid opportunities in internal systems. Serve as a professional first point of contact when supporting the Customer Care team, documenting interactions and routing inquiries appropriately. Previous experience in a customer service, call centre, or administrative role is preferred but not required. Previous experience working with a US customer database is preferred. Must have proficiency in using customer support software and systems. Strong passion for delivering exceptional quality of service. Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively. Empathy and strong problem-solving skills to effectively address customer needs and resolve issues. Ability to work collaboratively in a team environment, sharing ideas and contributing to a positive work culture. Proactive and adaptable mindset to handle changing customer demands and priorities. Broad availability to accommodate shifts between 5 : 00 AM to 6 : 00 PM, including Saturdays once or twice a month. Flexible hybrid schedule (1–2 days / week in-office) Extended health care benefits, including dental and vision Supportive and collaborative team environment Opportunity to learn, grow, and advance your career Be part of a reputable and fast-growing home improvement brand Competitive wage starting at $20 / hour, with an increase to $22 / hour after a successful probation period.
Benefits :
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About Us
Ideal Siding is one of the fastest-growing home improvement companies in North America, specializing in high-quality siding replacement and installation. With a commitment to exceptional craftsmanship and customer satisfaction, we help homeowners enhance the beauty, durability, and value of their homes.
Are you passionate about delivering top-notch service and quality? Do you love connecting with people and driving business growth? Are you energized by helping others and solving problems? If you have a strong desire to learn, grow, and contribute to success, we’d love for you to join our vibrant and thriving team at Ideal Siding .
About the Role
At Ideal Siding, exceptional customer service is at the heart of what we do. We’re looking for a Customer Care Specialist who will be the first point of contact for our customers. As part of our team, you’ll engage with customers, understand their needs, and guide them in the right direction. Your clear communication, active listening skills, and empathy will play a crucial role in creating positive interactions and helping homeowners take the next step toward improving their homes. In our fast-paced environment, attention to detail and the ability to multitask are essential.
This is a hybrid role, with 1–2 days per week in our Burnaby office and the flexibility to work remotely the rest of the time.
Key Responsibilities
General :
Commercial Outreach & Support :
Coordinate meetings between commercial stakeholders and internal teams, and collaborate cross functionally to support pipeline growth and improve outreach processes.
Qualifications and Skills
This will be a hybrid role. To work from home, you must have a fast-speed internet connection. Reliability will be key.
Why You’ll Love Working With Us
If you’re ready to bring your energy, empathy, and professionalism to a team that values customer satisfaction above all else — we’d love to hear from you!
Flexible work from home options available.
Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.