Customer care Jobs in Greater Sudbury, ON

Job Title: Care Home Manager
Location: Devonshire House, Sudbury, Suffolk, CO10 8AS
Size: 69 beds
Salary: £50,000 per annum
Hours: 37.5 hours per week

As Registered Care Home Manager, you will have full accountability for the quality, culture, and performance of Devonshire House with the autonomy to lead confidently with the support of a national organisation behind you.

You will be trusted to lead Devonshire House as both a care professional and a business leader, balancing compassionate, person-centred care with operational oversight.

What does it mean to be an Anchor Care Home Manager?

• Champion Outstanding Care: Lead the delivery of personalised, person-centred care that respects the dignity, individuality, and choices of every resident. You will proactively identify risks, drive continuous improvement, and ensure consistently high quality outcomes that enhance resident experience.
• Lead with Confidence: Take ownership of regulatory compliance, audits, and inspections, maintaining high standards in line with CQC and local authority requirements. You will be a credible, visible leader who sets clear expectations and delivers Good or Outstanding outcomes.
• Inspire Success: You will have responsibility for the home’s overall performance, including occupancy, budget management, recruitment, and reputation within the local community. Working with central support and operational teams, you will build strong external relationships and ensure Devonshire House is recognised as a home of choice.
• Empower your Team: Create a positive, inclusive culture where colleagues feel supported, recognised, and motivated to grow. Through coaching, mentoring, and development planning, you will nurture talent, build succession, and empower your team to deliver their very best every day.

Who are we looking for?

• Experienced: An experienced Registered Manager with a proven track record in managing care homes to Good or Outstanding outcomes.
• Caring: A genuine commitment to improving the lives of older people and delivering exceptional, person-centred care.
• Knowledgeable: In depth knowledge of CQC standards, safeguarding and regulatory compliance, with the ability to translate this into everyday practice.
• Visionary: A proactive mindset with the drive to enhance service quality and elevate resident experience.
• People-Oriented Leader: A confident, people-focused leader who inspires teams, builds trust and creates a positive workplace environment.
• Commercially Aware: With experience of managing budgets, driving occupancy, and delivery sustainable performance.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.