Customer assistant Jobs in North York, ON

We are offering an exciting opportunity in the industry for an Accounts Receivable Assistant. As an Accounts Receivable Assistant, you will be crucial in handling customer credit applications, maintaining accurate customer records, and resolving customer inquiries. Your role will also involve monitoring customer accounts and taking appropriate action.

Responsibilities :

• Ensure the accurate and prompt processing of customer credit applications.
• Uphold accurate records of customer credit.
• Take charge of the daily monitoring of invoicing conducted by the ERP system and confirm its timely delivery to customers.
• Ensure timely and accurate application of payments and make appropriate account adjustments.
• Investigate and resolve any discrepancies in account balances.
• Process credit notes and conduct comprehensive account investigations.
• Adhere strictly to corporate credit and collections policies and procedures.
• Assist the Credit Manager in reviewing accounts and managing collections.
• Release orders daily following credit policies and the Credit Manager’s instructions.
• Maintain comprehensive collection notes for all assigned accounts.
• Assist with insurance claims as necessary.
• Set up new customer accounts and maintain AR files and records.
• Respond promptly to customer inquiries and requests.
• Prepare accurate and timely AR aging reports as required by the Credit Manager.
• Ensure monthly statements are sent to customers promptly and accurately.
• Minimum of 2 years of experience in an Accounts Receivable role or similar position.
• Proficiency in account reconciliation to ensure accurate financial records.
• Extensive experience in handling Accounts Receivable (AR), including invoicing, credit control, and payment processing.
• Demonstrated skills in billing, with the ability to generate, send, and track invoices efficiently.
• Experience in cash applications, ensuring payments are applied correctly to customer accounts.
• Proven ability in cash collections, with a focus on minimizing overdue payments.
• Experience in commercial collections, including negotiation and resolution of payment issues.
• Proficiency in Microsoft Excel for data management and financial analysis.
• Experience with Oracle software for financial management and reporting.
• Knowledge of QuickBooks for accounting tasks and financial management.
• Familiarity with SAP for business process management and data handling.

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