Credit specialist Jobs in Oshawa, ON

About the Opportunity

• Make and receive collections calls to assess and resolve early and late-stage accounts Assess and negotiate solutions to bring accounts up to date.

Ownership of assigned portfolio.

Ability to de-escalate customer concerns and resolve situations.

Schedule and follow up with customers to ensure that commitments are met.

Develop professional relationships with customers to promote healthy payment strategies and ensure a positive customer experience.

Notifying debtors of overdue payments and accounts by telephone and email – including timely follow up if a reply is not received.

Professional handling of customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes.

Recommending further action or discontinuation of service on occasions where payment is not forthcoming – including liaising with sales and branch managers.

Opening of new customer accounts and maintenance

Review, approve and release orders on timely basis.

Minimal travel may be required to visit branches.

Adhoc reporting, special projects and presentations as required by Credit and Collection Supervisor.

About You

Bilingual (English and French) is required

Graduate of a post-secondary accounting / business program

2+ years of working experience in accounting / finance. 3+ years Collections experience preferred

Experience using standard accounting software

Candidates should have experience navigating procurement portals (COUPA, ARIBA)

Ability to work independently and as a team player with a positive attitude, initiative and a strong work ethic

Proficient in MS Office Skills including Excel, Word, and Outlook

Excellent verbal and written communication skills

Strong organizational and time management skills

Strong attention to detail

Must be able to commute to office 5 days / week

Salary Range

$55,000 - $65,000 / year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #462219.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.