Courier delivery Jobs in Richmond Hill, ON

Toys R Us Canada, proud to be Canadian owned and operated, has an opportunity for a full-time Fulfilment Team Lead - Outbound on the day shift. This position is performed in our Concord Distribution Centre.

Shift Times : Monday to Friday, 7 : 00a.m. to 3 : 30p.m.

The Fulfilment Team Lead will ensure the timely and accurate processing and preparing of shipments for customer orders, store orders and courier pickups. They must have a sense of urgency and excellent organizational, customer service and communication skills.

We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.

Responsibilities :

• Serve as a lead within a fulfillment operation which includes customer online orders as well as ship to store orders
• Perform various duties for processing and shipping customer and store orders
• Prepare necessary documentation for customer orders.
• Prepares address labels and bill of lading(BOL) for outgoing shipments, using Techship
• Loading trailers (using various material handling equipment)
• Palletize shipments for courier pickups ensuring deadlines for orders and courier pick ups are met
• Assign work to team members based on a FIFO model
• Perform dispatch functions as needed and completes all courier paperwork.
• Communicating with carriers via telephone or email
• Provides excellent customer service and responds to inquiries within set timeframes
• Communicating with various organizations within the company
• Escalates urgent requests as needed to the DC Manager
• Ensure internal and external customers’ requirements are met in an efficient, knowledgeable and professional manner
• Maintain your work area in a safe and organized manner, ensuring housekeeping standards are adhered to.
• Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA.
• Must be able to meet all productivity standards established by the company.
• Performs other duties and projects as assigned

Qualifications :

Toys"R"Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.