Communications consultant • london on
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Who we are:
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth.
With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.
Join Fairstone as a Bilingual Loan Consultant and be part of our talented and growing team!
About the role:
As a Loan Consultant, you’ll play a key part in growing our business by:
Actively promoting and selling loan and protection products in a fast-paced, sales-driven environment
Understanding customer needs to recommend the right financial solutions
Managing the entire sales process, both in person and virtually — from application to closing
Building strong relationships and earning trust through excellent service
Staying focused on individual and team sales goals
Performing credit assessments, processing payments, and managing overdue accounts
What we are looking for:
High school diploma (post-secondary education in finance, sales, or business is an asset)
Bilingual (English & French)
Minimum 1 year of sales experience with a focus on meeting/exceeding targets
Strong interpersonal, communication, and negotiation skills
A customer-first mindset and a passion for delivering value
What you’ll love about working here:
Award-Winning Culture: We’re proud to be recognized as a and one of by Canada’s Top 100 Employers.
Compensation Package: Competitive hourly rate plus an incentive plan based on performance.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
What you can expect - pay & process:
Expected base hourly rate range of $22.25 - $24.47, plus the opportunity to earn uncapped monthly bonuses tied to performance—your success drives your earnings.
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.
Learn more:
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